When I received my XT5 back. I didn't notice right away that my radio wasn't working until the next morning. My phone's Bluetooth automatically connects so never thought to check my FM/AM stations. Next morning took my kids to school and wanted to listen to my morning station. My radios stations were not picking up. I figured it may have been a disconnect from the repairs done. Bill took care of it right away. He was extremely helpful and making sure everything was always communicated with me on repairs being done.
We had no issues with our experience. Bill was very knowledgeable of the process, and informed us very thoroughly of what was going on.
Bill did an amazing job at keeping me informed thru the whole process. I wish more companies had more people like him.
Always get prompt, reliable service! Staff is always friendly and helpful
Repaired my Toyota very well.
Quality of repair 10/10
Customer services 10/10
Awesome staff. Thank you for all your assistance and keeping me updated on the status of my vehicle.
I can’t thank you enough for the repair to my vehicle. The constant communication and small details you provided made this one of the best experiences of customer service that I’ve ever had.
I enjoyed the text updates, my car looks great.
Everyone was professional and courteous. Rick was very helpful and listened to what I had to say. His and Samuel's explanation of the process put me more at ease with the whole experience.
Great work. Hopefully I will not need to ever see you guys again, but if my vehicle ever needs repairs again, you will be my first choice.
Received great service and was completely satisfied and happy with the communication that was relayed back to me about the status of my vehicle through a gentleman named bill
After my experiences with Alma at location number 80 I will never take another damaged vehicle to another place Service King is king of service in my mind and if Alma goes anywhere I'll follow her if it happens to be in the same genre keep up the good work and you will have faithful customers such as myself thanks for all the great service sincerely Kathy short
Quick repairs and great at keeping me in the loop! Alma was great!
Service advisor was amazing...but I was given four different dates of completion. Each time I scheduled time off work to come pick up my vehicle. Excuses were not even believable. This frustration has me wondering if I'd ever go back to Service King.
Everyone was great. Exceeded expectations.
Everything was very professionally done from start to finish. Thank you!
Excellent work, great communication daily on progress, and delivery of my vehicle as promised. I’ll use Service King next time! Thanks, Jessie A. ****