Since they forgot to replace the inside door panel initially I had to wait another month for that to be delivered and installed, but eventually everything had been fixed.
I was told my vehicle would be completed in 2 weeks. It actually took 3 weeks. This is totally unsatisfactory.
Great customer service. Professional and personable from beginning to end. Excellent communication.
The service was amazing. The people who assisted me were very nice and professional.
Easy to work with, enjoyed the customer service, always spoke to a person, repairs looked great, and car was cleaned. I will use Service King in Georgetown for any future repairs.
Remote control mirror doesn't work, but should be easy fix.
Very professional staff, great service and excellent repair work.
Vehicle Make : Volkswagen
Vehicle Make : Mini Cooper
Very happy with the quality of work performed on our vehicle. Repairs were finished 2 days early and reduced our need for a rental car. Daniel did a great job in keeping us informed as to status of repairs and other insurance issues.
Vehicle Make : Volkswagen
Everyone was so helpful and customer oriented at service king - my only suggestion is that there be lights on the outside when one comes by 7:15 it is completely dark outside and I missed turning in at first and had to turn around and come back. Because of the way the office is arranged, all in one large room, one woman was trying to set up or find out how to work a program on the computer and instead of having headphones on, she had the volume turned up and it overcame the TV, the receptionist, and the men talking to customers. It was very annoying, however she was friendly and everyone seemed to be working together. As far as the work on my car it seems to be perfection and the detailing of my car was amazing! Thank you so much for taking care of repairing my car!
I’m very happy with my repairs!!!
Jonathan Wills was amazing he helped us out a lot, he explained so well and made us feel very comfortable. My Dad only speaks Spanish fluently and Jonathan tried his best at speaking Spanish to him, and we trusted our vehicle with him. Five stars overall. Exceeded our expectations. Thank you again.
This wasn’t the first time I did business with Service King, unfortunately my other vehicle was a total loss. But even though the transaction was quite and professionally handled. Unfortunately I was in another accident and Service King handled everything the same way. Quite and professionally. My vehicle looked as it did the first day I bought it. Thank you Service King.......
I appreciated the continual service updates and the repair to my SRX tailgate is perfect. The repair was explained in detail before and after and my car was returned clean as s whistle. Kudos to my service rep, he was so professional.