The only part that upset me was that they did not accept cash and didn't tell us prior. If not for a helpful lady we wouldn't have been able to pay without paying extra. Not good customer service
From my first phone call to Service King, to the time I picked up my vehicle, the service was exceptional! Gary Sullivan, whom appraised my vehicle, Tyler Glanzer, who was my service advisor, and I didn't get the young ladies name at Service King, whom was at the front desk. All of these people were outstanding in what they do. I would highly recommend this Service King to anyone! Thank you all for a stress free experience!
Excellent service with daily updates. The quality of the repair work was outstanding
Everyone I worked with was extremely professional. Gary Sullivan went above and beyond to help me. I will certainly recommend Service King to others because of him.
Tyler did an excellent job. He was accessible and communicative.
Very caring service staff. Brian and Craig kept me up to date, almost daily. Gary Sullivan rates supreme! He truly gives of himself, when it comes to taking care to the customer.
They do pretty outstanding work. I'm glad that their team was the one that worked on my vehicle. I have no complaints here about the job well done.
A little too much communication. Multiple messages on same subject, some near duplicates. A completion time that kept moving. The repair however was perfect.
Great communication throughout our repair process from Gary Sullivan. Thank you!
Service King gave me first rate service and the repairs & cleaning make my car look brand new. Thank you again
Very professional and completed ahead of schedule.
Couldn't be happier, car looks great, people were friendly, knowledgeable and it was done fast!
No issues at all. I was kept well informed daily.
I was glad to hear that my car was happy while at Service King. A little humor in ur messages goes a long way. Thanks for the updates.
Very friendly. Kept me up to date on repairs. Work looks excellent!
They were very quick and professional with my vehicle. I will be using them again the next time I need service
My tail lights do not work. I drive somewhere after picking up my car and am trying to drive home and it is night and I have no tail lights or brake lights or blinkers working. Total safety hazard. I am strand and waiting for someone to come take me home and then will have to have someone return me to car in the morning to drive it home. Everyone was nice but this is ridiculous!
Keeping me up to date on progress, letting me know what is being done and delivering before scheduled time for pickup! My conversations with them were always friendly and treated me with respect!
Super fast and extremely polite and professional
Les and Jodi were the most courteous, professionals I have ever had the privilege of working with. They far exceeded my expectations which were very high based upon the reputation of Service King. Please reward them and make sure you do whatever is necessary to keep them as Service King employees. They are the best of the best!
Les and Kevin were amazing!
Timely repair and good communication.
This is my second vehicle that I've trusted with Service King and once again it's been a great experience, much kudos go to Brian, he was awesome handling the repairs for both of my vehicles, he gave top notch customer service and made the whole process extremely easy. Thanks and if I ever need repairs again I will definitely be bringing my vehicles to Service king.