Steven did an amazing job taking care of my vehicle! He made it super simple and was in contact when it came to all updates! I hope I never have to go through repairs from an accident again but if I ever do, I’ll definitely come back here for sure!
Outstanding service. First class operation from start to finish. Very professional.
I was satisfied with the work done. I was not satisfied with the communication. I called a few times and left messages and the beginning and never got a response back. The text messages were nice but if I call a company and have questions I should get a call back.
Thank you so much for everything! My car looks brand new and I received incredible service.
Vehicle Make : Range Rover
So far satisfied
Everyone was very nice and professional
I worked with Steven at the Bell rd and 51 location. It has been a wonderful experience!
Great customer service, KellY YOU ROCK,very nice over the phone and in person, Kelly kept me informed on every process on the repairs on my car,I would hire her if I had my own business without a doubt.
Eric was very courteous and punctual
My service advisor Kelly wasn’t available so I had to use Eric. He was very very rude and wasn’t listening to my concerns. He also just shushed me away really quickly. Also he was the only advisor there on a Saturday. Are you kidding me on a Saturday a day most people have off so they can do errands they only have one person who can check in and out cars. My car was not done how it should’ve been but no one listened. I normally come to you guys this was my third time. But now honestly never coming back because of the service. Also 3 days later Kelly called me asking me when I’m going to pick up my car. So no one even told her I came by. So disappointed.
Great experience the two times i have had to use them! Kelly is great!
Kelly **** was beyond amazing!!! She was meticulous in keeping us informed every step of the way. She answered all our questions and was a pleasure to deal with. I already told a couple people how impressed I was.
The work was done quickly. You guys turned something unpleasant, the accident, into not that big a deal. We will definitely recommend you to others.
Our entire experience was exceptional. The front desk employees went above and beyond more than once and were especially helpful when we picked up our vehicle upon completion. Dennis was incredible and exceeded our expectations every time we spoke. Thank you for providing such a great team.
You guys were great. Excellent work and customer service.
Dennis provided excellent service throughout the time my car was with service king.
The automated text notifications were an overkill sometimes. Maybe one text every other day is sufficient.
Anyways a job well done. Cheers!
We were very pleased with the performance and the professionalism. Dennis was excellent as far as the management of the project