Superb communication! Fast, efficient, car repairs look perfect, even cleaned my car!
Tyler was totally awesome & communicated frequently as to the status of the vehicle. I'll definitely come to this shop if I need repair services.
Great service! Lived the txt notifications!
Wonderful experience, great service. My car was done ahead of schedule and my advisor kept me posted of what was happening every step of the way.
Dear Service King My service advisor was very professional very polite and took care of business asap I would recommend your company any day thank you for your help
Allisa your Awesome
great work, wouldn't change a thing.
Tyler Glanzer was my service advisor, he was great @ explaining things, & getting my car back to me before I go out of town. I was extremely satisfied with the level of service I was provided, & would highly recommend Service King to anyone.
I was very satisfied with all aspects of the repair. Tyler was very responsive to all questions and kept me updated throughout the process.
Tyler was the primary reason it was a successful experience. As long as Tyler is there I will bring my vehical back.
Great service all around!
Tyler was absolutely fantastic about updating me on the status of our truck and provided great customer service. He made me feel like everything would be taken care of, and it was. I was very pleased with the outcome.
All the staff was very friendly and helpful! They went beyond my expectations. They were there with me every step of the way, and I will gladly bring my car back to service king again.
Moises diaz was great. Kept me informed and kept his word. Vehicle repaired when he said!
Tyler took great care of me. He was personable and explained everything to me in detail. He kept me updated on the progress of my car and had it ready earlier than I expected. The work on my car is exceptional, I'm very pleased. The staff at Service King was wonderful as well. An amazingly positive experience. I will recommend Service King to my friends.
Tyler was outstanding. I would rate him an A plus. My entire experience was excellent Keep up the good work.
Customer service is excellent and big part of the company culture. Great job on the repair work as well!
Tyler went above and beyond to ensure I was satisfied with my repair. I was kept up to date with each step of the process. The repair was completed on time and expertly performed. I will be delighted to recommend this shop to my friends.
Tyler and the two female staff where friendly and helpful.
Great job done great customer service and done on timely matter..Thank you service king...I would recommend to other people
Tyler was absolutely amazing to work with! He kept me updated every step of the way and did everything he could to calm my nerves. I would recommend him and service king to anyone looking! Thank you Tyler for all your help and understanding
Great service all around! I recommend you all the time!
Tyler kept me informed throughout the process. Really happy with my experience!
Tyler was kind and informative regarding my car. He was very helpful
Tyler did a great job handling our car repair in a timely manner. Thank you!
Tyler our service rep. Was excellent.
We were kept in formed with out asking. The whole process set our mind at ease. Thank you for a job well done .
Thank you for your good service, frequent updates, and excellent communication! You are an awesome team!!!
Vehicle Make : Volkswagen
Tyler truely understands the definition of customer service. Very impressed with his level of courteousness. Also, knowledgeable and took the extra time to educate me on my repair. I have already referred Service King to my boss and my friend.
Very pleased with the customer service and the great job on my car. Thank you very much!
Everyone was friendly,helpful, and kept me updated about the status of the car. Job looks great.
Great Communication methods! Professional service!
Excellent all around! Thank you.
Everything was done like my car was never hit. In addition, they went the extra mile and cleaned my car inside and out just like Moises promised. Thank you.
Rick is fantastic. His high level of service is why I brought my Mercedes to your shop a second time. Thank you for keeping me on time with your on time scheduling.
very clean job also they were always in contact with m
Moises did a great job explaining things and kept me up to date regarding the progress of my vehicle repair.
Outstanding service and job!
Tyler did an amzazing job
Great service. Thank you!
My car was schedule for the work to start on a specific day and I was give a completion date and on that date our car was done. I was informed ever step of the process by text and Tyler's phone calls. We are very satisfied with the quality of the service and the work. Thanks for a job well done
Excellent service. I really appreciated the continuous communication via text that let me know what was going on with my car. My service advisor Rick was great, along with everyone else who I interacted with at this service king office.
From scheduling the appointment for an estimate to when I picked up my car post repairs, everything was so easy & ran smoothly! This is my second time going to Service King and I've been highly satisfied both times. Hopefully I won't need more body work done, but in the unfortunate circumstance that I do, I know exactly where I'll be going! Thanks to the team at McQueen/Elliot!
Moises kept me updated throughout the process. Thanks! Great work!
Alyssa did a great job of keeping me informed, getting the job done in a timely fashion and was really personable and professional. The car looks great, thanks!
Tyler and his team did an excellent job and was courteous enough to keep me updated throughout the process.
Pleasure to do business with you. Staff was very very friendly.
Everyone was awesome from Sally to Rick & everyone else in between provided great customer service. They all went above & beyond & Sally especially helped since I am disabled. I will most definitely refer you guys to everyone I know. Thank you
Great staff. Great work done on my car. They made the experience bearable.
Sorry, I was completely satisfied with your service. I hit the wrong button. Thanks!
the while repair process from estimate to delivery was handled with professionalism. Very Satisfied!!
Everyone was extremely helpful and friendly. Tyler kept me informed throughout the entire process. They even finished my car ahead of time. It looks brand new. Very happy.
Tyler was a complete assets to your company!!Very satisfied and impressed
How thorough rick was at explaining everything!
Tyler did an phenomenal job!! my car looks perfect, it's running very smoothe and he kept me updated periodically which i liked very much. Thank you for everything!!
second time I have delt with service king for my car, both times the service was very good. again,thank you for a job well done.
Keith was amazing! Great customer service. We got our car back two days earlier than expected. Our car looked wonderful! Thank you!!!
Tyler did a fantastic job. The only thing missing was the end cap on my bed cover
Excellent service. Tyler follow up and update repair service to customer. Job welL done.
I was pleasantly surprised that my service was completed ahead of schedule and they even washed the inside and outside of my car.
Smooth process with repair and rental car
Great service and they even finished the car a day earlier than expected.
Tyler was polite, kept me updated and very nice to work with.
Awesome service and fast turnaround.
Courteous prompt service from everyone at Service King . Delighted with the results. Big thanks to Rick A for his help. 10/10
I've used Service King before, and was very happy with the quality of work. I anticipate that I will be as satisfied this time around as well!
Tyler went above and beyond my expectations and what he was required to do. He even went so far to fix the outlet inside my car that was definitely something he did not need to do. This kind of service is amazing! He was very thorough and kept me up-to-date along the entire process. Never have I had such amazing customer service from a car dealership or service provider. I would definitely recommend service king and specifically Tyler. Thank you so much for making this a very easy process.
Was impressed with the facility. Everyone we came in contact with was friendly and professional. Would I recommend Service King to others? Absolutely!
I love this shop. They do great work, are very courteous and helpful. When my car needed repairs after someone hit it in a parking lot I told my insurance agent just where I wanted to go...This Service King. When we moved to Az from the Chicago area 3 years ago in a snowstorm, we had the misfortune of an animal darting in front of my new car on the freeway, with trucks on both sides and another behind me. To look at my MKX, it didn't appear to have much damage. They did a very thorough examination and found the fractured frame supporting the radiator and the air compressor was folded in half. So glad they insisted on a full inspection before giving an estimate. They are really thorough.
Excellent customer service! Sally is great!
Your company is excellent to work with. Joel and Keith do a great job
Tyler did a great job communicating frequently on my wife's Yukons status. The car also had a dead battery when I came to pick it up, and he had a new battery installed immediately.
I like the text message feature, but it was a little inconsistent with the final timing. I didn't mind because the actual timing was much sooner than the text message implied, but still a little confusing.
Tyler was awesome. I've already posted on Facebook about the great service I received!
The communication wqs great as well as the quality
The employees (Sally and Joel) made my experience easy and kept me informed along the way.
My overall experience with Service King was an absolute pleasure!
Was treated in a very courteous and professional
manner. Very good communication throughout
the repair process. It was a pleasure working
with Tyler on this project.
One of my best auto repair experiences.
I am very satisfied with the work thank you
Tyler did a phenomenal job. I will refer all of my friends to service king to talk to Tyler!
The service and communication was wonderful. My car was finished ahead of schedule which was very convenient
The service was estimated to take 7 days and was done in 3! They took care of the rental and walked me through the process. I don't want to have a reason to come back but if I do, I will!
Rick was my advisor and he was great!! Kept me updated daily and answered any questions I had. The receptionist (I can't remember her name????) was very helpful and sweet as well. I will definitely be coming back if needed.
Tyler provided excellent customer service and the repair job is superb.
An honest ambitious young man ..effectively communicated progress of car repair on a regular basis..would prove to be an asset to your company .
Amazing customer services. And great body work repair.
Tyler was really great! He went above and beyond to make sure I was in the loop every step of the way. The final product was amazing, you can't even tell my car was in an accident. Also, he got the car in and out rather quickly. Quicker than projected. Thank you so much Tyler!
I love how you kept me updated on a regular basis. Your work was excellent!
Tyler and all staff were friendly and courteous. I felt that they had my best interest in mind and made sure I was in the know about what was happening with my car. Thank you for the great service!
I really appreciate that I got my car back earlier than I expected and it also looks new. Thank you so much for fixing it!
Tyler was professional, courteous, understanding and caring. The customer service was exceptional.
Tyler is an excellent rep that was continually providing me updates throughout the repair.
Your team was very polite, Very knowledgeable And did a satisfactory job on my vehicle thank you service king . I will recommend service king to all my family and friends
Great staff and communication
More verbal communication the texting is bothersome
Great job. Kept me informed and was very professional and pleasant.
Very good communication and timely repairs. Thank you!
Both my keyless remotes did not work when I got my car home. I tried a new battery and that didn't work, so something had been reset and not fixed when the car was in the shop. Upon trying to call Service King it took 5 calls before someone even picked up, when I had just left there 20 minutes prior.
I had asked for an estimate for a separate item when my car was being serviced, which I never received.
The text updates would have been nice, however their estimations never matched what I was told over the phone.
I definitely was not impressed and will most likely be looking elsewhere if I need future body work. I look forward to hearing as to when someone will be coming out and fixing my keyless remotes.
Steve kept me updated, and he /his team did a job that was outstanding. My own business should adopt some of your practices.
The absolutely best repair experience I have ever had!!
The repair looks great and it was finished way ahead of achedule. Thank you!
Easy, fast and thorough. We're very thankful to have our vehicle back so quickly. Thank you Tyler and Service King.
Day by day of the repair progress was great. Always new what the status of my repair. Great job!!!!
Everyone that we dealt with at every stage of the repair process was very informative and professional. We had a great experience. Tyler was very helpful when I had any questions or concerns. Thank you!!
Steve was awesome, he made the process very smooth. Thanks again for the top notch customer service.
It was a painless experience and everyone was very helpful!
The service was nothing short of exceptional!
And my service representative Mr. Tyler exceeded my expectations by making doing everything he said he would do and stayed on schedule.
I really liked the friendly, helpful service in the shop and the timely updates regarding my repair!
Loved the constant communication throughout the processs and an efficient, but thorough job!
Service King did an excellent job on my car. Joel was very knowledgeable. I will recommend Service King to others.
Vehicle Make : Volkswagen
Tyler was excellent with helping during my time with service king. He had excellent communication and would let me know the status of my vehicle. Would want to work with him again.
They stayed in contact with me the entire process! It was fast and I had no struggle at all! I really enjoyed it and my car is back to looking amazing !
The text and phone call updates were a great feature. Repair was done on schedule and that matters.
Tyler did a fantastic job as my advisor and everyone else did as well the truck came out amazing and I'm very happy with the job.
Friendly timely great communication along the way quality work great manager
Tyler was absolutely awesome. This was my first accident ever, and I was completely unsure of the process. Tyler walked me through every step of what would happen, gave me a reasonable timeline, and kept me informed through every step. I'm incredibly happy with the service I received from Tyler and the rest of ServiceKing. Thank you!
Have done a great work I'm very satisfied with thawrk they have done
Communication was great, i always new where the repairs were on my truck. Repairs were done in a very timely manner.
Thank you so much
Tyler was amazing to work with. he kept us in the loop from beginning to end. we will definitely be back. Thanks, Tylwr, keep up the good work????
Everything went smoothly and was communicated through the whole process.
Thank to the staff and technicians. My car is as good as new. Thanks !
I had the best service with you guys! Tyler was the best! I didn't feel like I was being pushed into anything and the took good care of my car! Definitely would want to go back to service kings!!!
My car was beautiful when I picked it up both inside and out.
My service liaison was excellent and very kind.
Joel and his team were extremely polite and very professional! They did an absolutely fantastic job on my car, it looks better than it did before the accident. I got my car back three days early!!!
Awesome people and a job well done. I will definitely use them again if needed.
Tyler was great and I was very happy with the service. I got my vehicle back earlier than expected and in great shape
Steve was great!!! And everyone did a great job and much faster than expected!!
Best service in town. Wow!!
It took a little while before I was attended to when dropping off my car, but otherwise a pleasure to work with.
Great service. Thank you.
Job well done. Joel is a nice guy, kept me posted with everything. Sally was a real nice girl, friendly! This is the 2nd time i bring my vehicle in and i couldn't be happier.
Rick Anderson was very helpful and efficient with keeping me up to date about my car and I would definitely recommend their services!
Excellence. Surpassed expectations. Got the job done ahead of schedule. Treated my car like the gem it is. Top quality job!
They kept me up to date on everything and were so easy to work with and made me pretty excited to work with when I get my bumper fixed
Vehicle Make : Volkswagen
Amazing job, looks like new! Thank you!
hey, thanks. it looks ASABB.
Everyone there treated me great and my car was repaired quicker than planned. They did a great job on my vehicle.
Third time this year. Great job. Super communication.
Very professional and organized.
Rick Anderson was very helpful and kept me updated throughout the entire process. Very professional! If anything happens in the future, I'll be calling Rick and his team first.
Kudos to Steve for having the car done in half the estimated time.
Thanks, I will give Steve an 11 rating for everything if possible.
The staff was very customer service oriented and my car was done ahead of seduce (bonus)
Great job. Done early. Wonderful service,
Steve Horvath was great. He kept me updated throughout the entire process even though my car was only in the shop for a couple of days. I'm really impressed by the turn around time on my car and appreciate all the updates I received via text as well. All staff was friendly and helpful.
Great job guys on reassuring me that my car was in good hands. Not only was my Hyundai looking great but the service was like they worked on it next door. Thanks again for giving my car its goods looks back.
Vehicle Make : Volkswagen
The only surprise was the finish 2days ahead of schedule. Everything else was "as promised".
Everyone was awesome. Truck looks great and they finished much earlier than expected. They turned this bad experience of having a wreck into a positive one. I would definitely recommend Service King. Great experience Joel was great!!!
Tyler went above and beyond to make sure I was completely happy with my car. The whole team was exceptional.
Steve was great! He was nice and kept me up to date with everything going on!
Rick Anderson kept me informed every step of the way. Also returned my car very clean. Staff was very friendly and helpful. The office was very neat and clean.
Fast friendly and knowledgeable. Rick was the perfect representative.
Easiest car repair I've had! Tyler was not only personable and great he was also very informative, competent, and professional. Sally at the front desk is a sweet and smart gal who is a great first impression of the shop. I liked how quick I was able to get the car in for repairs as well as how fast it was fixed! Will definitely be recommending SK for those that need repairs!
Kept me updated on the repair's progress. Repair looks good.
Great team keep on the great job.
Great service; car done faster than anticipated. Thanks
Great Service, loved the text messages
Having your car go to the repair shop is one of the most stressful experiences in every day life. You always feel like you're being sold and strung a long, but this experience with Tyler made me a Service King customer for life.
Thank you Tyler for your outstanding customer service, and going above and beyond to ensure my experience was flawless!
Friendly, helpful service. Thank you.
Service King kept me updated ever few days on the progress of my car, and this was good information to know from a planning standpoint. Overall service from check-in to meeting with my advisor was excellent. I will 100% recommend Service King to friends and family.
I was amazed at how friendly everybody was. Rick is extremely nice and kept me well informed and up to date with all that was going on. They did an excellent job with the repair as well. My car looks brand new. I will definitely return and will refer Service King to all my friends and family. Job well done guys!
Tyler was excellent in communicating
each phase of the process, he contacted
Us via email and by phone. Great
Representive for your company
The staff was friendly and helpful. The work was done perfectly and I couldn't see any evidence of the damage from the accident. I would have no problem recommending this location to anyone.
An amazing experience!
Sally at the front desk was amazing, helpful, pleasant and a joy to communicate with.
Joel is a customer service rockstar! He went out of his way, made sure he communicated everything all the time, pleasant demeanor, and knowledgeable!
If it wasn't for Joel and Sally I would of went to another repair center. This location was my 5th estimate, I was leaning on going elsewhere until my experience with Joel & Sally!
Service King (Gilbert location on Elliot rd & McQueen) is formulate to have Joel & Sally. Thank you for the service!
Jon Zifcak, MBA, MSIM
Great company, Tyler was amazing, very efficient
I appreciate the whole team's effort.
The car looks great.
Tyler and the staff kept me informed. The job is great and paid attention to details. Give them a 10.
You guys were great! Kept me informed throughout the process the whole time! I would recommend you guys!
Vehicle Make : Volkswagen
Everyone was respectful, competent and courteous! I loved working with Rick and everyone in the shop.
Fantastic customer service from the time I first came in to get a quote to the time I left. You kept me informed every step of the way of the progress and we're able to turn around my repair in 2 days is so much appreciate it thank you
Had the right idea to repair my vehicle.
Thank you for finding the two extra parts for my car and great presentation of car by detailing it. Very good presentation.
This is the second pair that I had done on my truck through Service King at that location and the service is amazing they notify you through the process the staff is great and I would continue to bring my vehicle's back for service
My service advisor Joel did an excellent job if keeping me informed on the status of my vehicle.
I was treated as though I was the only customer! My car got the respect and care it deserved. Everyone was great and very knowledgeable. Thanks to all, I won't hesitate to recommend to my friends!
Everyone went beyond what was expected. Very nice and pleasing.
Thank you Joel and Keith for helping me and my car. Great work!
I really enjoyed the professionalism, the use of texting to stay in touch and the final product was outstanding. I would Cone back for future repair beeds.
The service turnaround was quick and I really appreciate the daily communication (text and calls). When I brought my vehicle in, I explained my tight schedule and Tyler worked with me to get it back before the weekend. The were unrelated tire issues and the quick repair is allowing our family to get those other repairs taken care of and still maintain our travel schedule. Thanks so much!
Good job, I'm happy with the service Thanks for turning my bad luck into a good
One I got my car back and it looks better than before.