While Craig was not the original person who contacted me, once he took over he kept me informed about the process until completion, and I thank him for going above and beyond taking care of me.
Y'all did a wonderful job. Very pleasant experience and particularly appreciated the communication and status updates.
Brian was excellent! The front desk gals were very friendly and helpful!
Loved working with service King! They kept me up to date on everything and took great care of my car! 5 star service no doubt
The Tahoe looks great. Thanks.
Especially appreciated the updates so I knew where my car was in the process. Great job!
The customer service from service King was above and beyond! From the second I walked in to drop off my car to the phone calls I made to them keeping in touch with me during the whole process! It was amazing! I was over the moon when I picked up my car! The ENTIRE TEAM gets a thumbs up from me!
You guys are awesome! Thanks for everything!
This is the third time I have used Service King to repair a car. I can't tell you host how happy I am with your work and also your customer service. From beginning to end, I felt very well taken care of. My service advisor, Gary Sullivan, started off by actually LISTENING to me and he then came up with a plan to do exactly what I wanted. He also kept me advised at each progress gate. Your text updates were nice, but there's nothing like hearing a friendly voice on the phone. The finished product was, as always, top-notch, and the price was very reasonable. You also finished the job a day sooner that I could have reasonably expected. In case you haven't already guessed, I will most certainly recommend you to anyone who asks.
Good experience, good work and they did it in great time!!
You guys are awesome! This was our first time having to take a car in to get repairs. I love that we were kept updated often on our vans progress and the end result was perfect. No complains! Also the staff was very friendly and professional. I hope we will not need repairs in the future, but if so, we will definitely use Service King again!
I was always the contact person but service king kept contacting my husband. I gave you my number but, you kept contacting him and he never gave me the messages. It was a very frustrating experience. He had nothing to do with it. I even had to completed the survey on my husband's phone.
Great service! This is the second time I have used Service King, and both experiences were great!
Everyone I encountered was excellent. Especially Gary. He went above and beyond for me and was so personable. I would definitely recommend Service King!
When you guys return these cars repaired to the customers they should be washed and looking almost like a new car. The only part that was clean on my vehicle was the parts that they painted and they did run a vacuum to the inside. Over all I am satisfied with the service provided.
Excellent service and work. I'm very happy I brought my vehicle to them.
Happy with services, only thing found little annoyed with was how the arrangement of pick of my car. It was oddly why does it take almost 4 hours to complete paperwork? If you contact me by phone First thing I expect to hear is car ready come and get it. Not car ready and yet still couple of hours until pickup or not until after the weekend. Doesn't make a happy customer.
The service king did an excellent job in my car I will recommend them to anybody very friendly people. Thank you again from Maria Carter
Excellent service. Garry was on point the entire way.
Thank you so much for expediting the repairs on my vehicle. Since I'm from out of state, I'm so thankful to get everything completed before my date of return to my home. Thanks again!!
No need to contact me.
Service King, especially Bryan Ebmeyer, provided detailed updates on the process of my vehicle. When I received it back it was beautiful inside and out! The touch of cooling down the car so my hands wouldn't be burned was amazing. I can't thank you enough for making this process so easy.
Nice people / business to work with!! They kept me in formed and on time! Would highly recommend them for their work and service!!
I was very happy with the real time update on my vehicle every step of the way and the incredible customer service and care that they took with my vehicle. Keep up the good work everybody!!!
Everyone was courteous and friendly. The communication from Brian was great. When he said he would call back at a certain time - he did. Facility was very clean and the Enterprise Rental Center at the facility was very convenient also.
I will be happier when completely done
Very satisfied with the service
Loved the frequent texts with updates. Also loved the ease of having Enterprise rental desk onsite. Thanks! You guys get a 10!
Very nice customer service, kept me informed each day on progress and got everything done in a timely manner. Enterprise was great on site.
Excellent customer service experience from the time I brought my car in for repair until I picked it up. Frequent updates on status of repair and completion of service signicantly ahead of estimate.
Daily updates, finished early, extremely frindly, "Mike," yes!
Constantly kept me apprised of my vehicle status and completed the work especially quick.
Courteous, quick, professional.
The car was ready ahead of schedule and the employees at Service King are nice and very knowledgeable! The price was also close to the estimate. I was really impressed by the outstanding service provided.
Gary was great to work with.
Mike & Saundra were great. I am do happy with the customer service & repair to my car. Thank you!
Great job, Bryan was great!! Went out of his way to help me
Thanks to Hotsauce as well!????
You did an excellent job. An added bonus was having the car detailed inside and out! Great communication and the job was quickly done. Thanks!
Wonderful job and wonderful service.
Our car looks like new. Great job. Thanks for keeping us informed through every step.
Wonderful personal service. Great job on the car. Work completed fast.
Service king was amazing and so friendly, I would highly recommend Service King, thank you for the exceptional service
Great job! Finished repair early!
This was the 2nd time I have used this location. First time my insurance sent me and 2 weeks after picking up my truck I found my fog lights didn't work. Went back and was told "we forgot to plug them back in". This time a friend had backed in to my right rear panel and rear bumper. On picking up my truck I found my license plate lamps did not work (bumper was replaced) and as I watched them look at it found "it was because the bulbs were lose" when the unit was replaced. I have a new 3,500 shell that had to be removed for the paint job and found my dome light and 3rd brake light also no longer worked when I picked my truck up. I was told "the bulbs were burnt out". The next day I took it back to the dealer the I bought the shell from and was told my electrical junction had been broken when the shell was either removed or replaced and I had to pay 55 for them to order a new one to replace the broken one and submitted the bill to Gary Sullivan and I'm now waiting on my payment for the damage.
My care was done before the estimated time and I was kept informed the whole time
Gary was great! He kept me informed of the status of my vehicle often and was a pleasure to work with
Everything went smoothly. No effort on my part. All the people I talked with were polite and very helpful. My car repair looked great, and the grime from 22K trip was cleaned. Thank you Kevin...rate you a 10 across the board.
Great work. Fast work. Kept updated often by Bryan. Very easy to do business with.
I'm very happy the way my truck looks If I ever need another job done I would definitely go with you guys Thank you very much and God bless you
Looks just like new. Thanks for getting it done early.
An outstanding experience.
I am very pleased with the professional and courteous service I received and the quality of work Service King did. Gary Sullivan is a very personable person and went over and above to make sure the work was done right and that we were satisfied. I would recommend service King to everyone.
Good communication on progress.
Thank you guys at Service King my truck looks brand new again
Front desk staff are friendly and efficient.
Gary was very thorough.
The service was great and the work was of exceptional quality . The repair time was also commendable . Gary took very good care of my needs.
This was a great place to work with. Gary S was phenomenal and very nice to work with. I have no complaints. Thank you very much!
Great service very pleased. Thank You
Service was excellent & Kevin was very helpful.
Our toyota tacoma truck was repaired faster than we expected and we really appreciated all the professional friendly customer service. Thank you also for the awesome text updates on the progress of the repairs. :)
Replied and delivered as promised!
Easy drop of and quick repair service.
The staff was friendly and efficient.
Great job! Thanks!
Very helpful and easy to deal with. They kept me up to date on the progress of my vehicle. Having enterprise rental within the building made getting a rental car very easy. Very good overall experience.
Quality work, excellent communication, and completed when promised. They took care of me and my cR
I appreciate the constant updates on the status if the repairs. Fast andc friendly service.
Kept us informed at every stage and finished the job one day early
Great service. Thank you.
Sandra was truly helpful w scheduling and answering questions!!
On arrival/ for repairs she helped coordinate the rental car - as if it was as important as anything she had to do.. Warm and friendly always.
Gary went to bat for me.. Undetstood my co cerns over time to repair..
He managed to get it done early !
I think the team you have are terrific!
Thank you. Linda G
Excellent work with excellent customer service
Gary was awesome. Thx so much.
Everyone there at service king was really great to work with. thank you.
I w as completely satisfied with my rep Gary. Thank you for a wonderful experience.
I am unhappy with the length of time and the delays for the repair. For example, the repair was delayed a week. I was then told the repair was complete so I went to get my truck. However, when I arrived, the truck was not finished. I did not get my vehicle until two days later.
Excellent, courteous service! Kept us informed of progress concistantly and did a fantastic job on the repair. Definitely recommend them to all our friends an associates!
Kevin was professional and kept us informed. The car was even completed a week ahead of schedule. Excellent results
You guys are awesome! Kept me up to date. Thanks.
Every little detail that they had fixed was amazing! They even replaced my sparkly license plate frame. Thank you Kevin for you're amazing expertise! I feel so happy in my "new" car.
I was happy with the customer service. However, my car was returned to me with broken glass still inside the back of the vehicle, very wet carpet in the back end, very dusty from the accident, and the rear widowed wiper installed backwards. I was pleased to have them fix the wiper right away. However, the broken glass and dust were very surprising to find upon arriving home.
Excellent. Excellent service and awesome repair. Friendly also!
Gary was professional and I got my car when he said I would and it looks amazing. I'm glad to have my car back!! I would recommend you to anyone who needed auto body work done
Paint looks absolutely horrible.
Excellent service, respectful, polite employees, quick service. We are very satisfied with the repairs.
Glad to see that customer service is alive well and is well represented at your business! Thank you for the experience.
Thanks for the great service and getting my truck back at the time you promised
WHERE THE BUMPER AND PIPE WITH MUFLER ON RIGHT IT LOOKS LIKE AFTER ACCIDENT THE PIPE AND MUFLER IS LOWER THE LADY BUMPED IT WHERE IT IS SITTING LOWER THAN NORMAL SO THAT BEING SAID EVERYTHING LOOKS CROOKED
Kevin Braden was an outstanding person. He obviously was very busy, but he freely made time for my questions. He kept me informed via texts throughout the time my car was at ServiceKing. I think the quality of workmanship is very good. I would recommend ServiceKing to anyone. I left being a happy customer.
Thanks for the excellent work and finishing ahead of schedule have merry Christmas
Everyone at Service King was very polite and helpful. Thank you!
Great job, on schedule, courteous people, greattext messages. Thanks again.
Quality service and prompt attention to detail
Brian was a true professional
George went above and beyond in customer service
Kevin was excellent and really communicated with me the entire time!
Great job on the repairs to my car. Thank you!
Awesome service!! Really appreciate the attention to detail. They went above and beyond with the customer service, by keeping me informed about my car as it went through the process! Thank you service king
So far so good. Just received car.
Work together as a team and thinges Will. go better,take pride in your work as if it were your own. NIC? JOB-THANKS mark
Quality job on the car and everyone was great to work with!
I was extremely pleased with your service team. I would definitely recommend anyone needing repair to Service King. Thanks so much for everything.
Gary Sullivan was amazing! Great overall experience. I will recommend service king to my friends and family. Thank you for everything!
I was pleased that I was always kept in t the loop throughout the process.
Everyone is prompt and friendly. Was kept informed along the way.
Great service and friendliness. I would recommend this to all my friends.
From the receptionist to the final delivery, all was great.
Gary did a wonderful job of doing a great job and we really appreciate all you did for us.
Thanks for excellent service. You were very accommodating with my schedule. You did a good job. You kept me in formed the whole time. The car looks great.
Gary Sullivan was awesome. He gave me the best customer service i havent seen in many years.
The car looks great and the service people did a fantastic job. One would not even know there were scratches on the car.
I will definitely come back if i ever need to.
As always Service King did a great job. Great service, great care and great communication
Bryan was amazing! He was extremely tuned in to our needs. When George took over he was well informed and facilitated excellent results. We are very happy with our service and would definitely recommend Service King in the future.
I was very happy with the service I received. I was kept informed of the status of the repairs on my vehicle the whole time. I didn't have to call trying to find out what was going on or how much longer it was going to take. Service King has really stepped up to the technology available as I was receiving text messages on the status. The staff was also very pleasant to work with. They understood that having to have your car repaired is hard enough and they made it easy by providing information up front and were eager to answer any questions I had.
Professional and friendly. The team works well together.
Excellent job. Keep me well informed during the process
Kept well informed by service agent Gary Sullivan.
Thank You and Gary!!!!
Had a great experience. They went above and beyond to get my truck back on the road and looking great. Very glad I went with Service King.
I was given notice on a day by day basis
Vehicle Make : Volkswagen
My car was completed ahead of schedule and looks great so far.
everyone did a great job!! thank you so much! Christine. Young
We were very pleased with the work on our van and that we were always kept informed as to what was going on when it would be done. etc.
Friendly and courteous people working there. Very pleased. Thank you
Best auto repair service I have ever received.
I very much appreciated being kept informed about the progress of the repairs. Bryan and the front staff made the process easier.
Kevin was very professional. He gave us daily updates and answered all of our questions. The work was completed early and the work, excellent! I would be pleased to recommend Service King to anyone in need of car body work.
Sincerely, Sue S
I had a very good experience. I was kept up to date every step of the way. The employees were king and curious. I will recommend you to anyone.
Service King went beyond my expectations and satisfaction. I appreciate the updates and great communication. Thank you for a marvelous job!
Great service from the first day when I went for the estimate, repairs and delivery.
Very curtious staff,repair was done in a timely manner,very satisfied. Thank you!
Great job, great people, and delivered as promised.
Best customer service I've had in a long time!!!! Great employees, knowledgeable and friendly. Will highly recommend Service King to everyone I know.
Perfection on my repairs
I appreciate all they did
Theywere quick,professional and an awesome customer service. I was updated every couple of days on the progress of my vehicle. The repair work was very good. I would definitely use them again, if I needed repairs. Job well done Service King.
They were very friendly and kept me up to date on the progress.
Great work, great service!
They know the issue. End result was fine. Started off as a disaster. Ultimately a failure of management.
Very quick, quality work. Michael berruman was very helpful and kept me informed throuout the whole process as to which stage of repair my car was in
The service was perfect, the staff was courteous and knowledgeable. I would refer them to anyone.
You are the best body shop I have dealt with in 40 years.
My experience at Service King was nothing less than excellent. Everyone was kind, courteous, and professional. Gary Sullivan and his team were exceptional. I explained that we needed the car back ASAP because my daughter was taking it to college. They delivered sooner than expected and did a fantastic job above and beyond the "call of duty". I would use Service King again and recommend anyone who required your services. Thank you.
Bryan was great...kept me updated on the progress of my car the entire time. He was very polite and respectful. If I ever need service again, I want him to be my service advisor. Thank you!
MR . GEORGE really took care of my car and fixed it well. I like customers service as well.
There were only minor issues from this service - dirty and sticky door handle (inside), headlight switch position left incorrectly, minor tear on seal of door. Overall, a good experience.
Good job on matching the paint, also nice body work.
Thank you for getting it done so fast.
Exception in all categories. I am definitely recommending them to everyone I know
Looks like a professional job, well done,
appreciate the fact that I can depend on your professionalism. Done right the first time. Thank you. Jim Lara
Absolutely a wonderful job and great service.im extremely satisfied with my car. Didn't expect to be a fast process and with great quality.thank you!
George was excellent and very professional and the ladies at the front desk was so polite please thank them. I will defently come back and tell others about the great job that was done on my car
Couldn't be more satisfied !
We definitely would recommend You guys
I was treated like a queen
Thank you so much!!
Very nice staff- good job on the car-present experience-thank you for a job well done Diane B
Courteous, helpful. Completed faster than quoted and my truck looked great. I will highly recommend to everyone.
Car finished faster than expected. Paint looks great. Didn't miss any of the fixes we were looking for.
They were courteous, caring and friendly. I would use them again if, I needed repairs.
Your team made our experience extremely easy and painless. Mike kept us up to date every step of the way.We'd definitely recommend your services to everyone. Many thanks.
Amazing customer service!
Every one was willing to help and professional to the perfect touch. If an issue arose I was informed ASAP. I would recommend Service King to others.
Kept me informed of all progress. All repairs were made in a very timely manner. I will recommend this establishment to others.
Repairs were great and people very professional and completed well ahead of schedule, thank you!
One of the best places I've gone! They even went out of their way to buff a non related scratch out of my other bumper! THANK YOU SO MUCH!!!!
Fast and friendly service! Will use again :)
Very fast and beautifully done
From beginning to completion everyone one was prompt, helpful, and courteous.
Thank you. If I detect any problems with the work done I will let you know.
Mike Berumen was very professional, friendly, and knowledgeable in his service. Communication was timely and understandable. Front desk receptionists were patient, courteous, and very helpful throughout entire process.
Service King handled everything from start to finish and kept me updated with the progress of my vehicle. The work was done quickly, correctly, and the whole staff was great! Brian kept me updated through out the whole process and was a help when some issues with my insurance. He was patient and was a great help. Hopefully I will not need repairs in the future but if I do I will request Service King off Higley/Baseline in Mesa, Az. Thank you!
Being ahead of schedule was awesome. Thank you!
I was very happy with the service from the girls at the front office to the completion of the work from Mike at the baseline location! I would definitively go back to service king and recommend service king to my family and friends! Thank you!
Mike did an excellent job at keeping us updated on our car! Thank you
Jorge Garcia was very helpful and informative with all steps of the repairs! I will recomend Service King and Jorge specificaly when ever anyone need auto repairs!! Thank you guys again!!
I really loved the constant updates on how my car was being fixed.
Jorge did a great job explaining the process and keeping me up to date on the progress. The repair came out beyond ecpectstions. A job well done!
Service King did a great job on my chrysler.I will recommend this shop to anyone that needs repair.I also would like to say thanks to Michael, He took care of my claim from beginning to end, always there for me.Again thanks.Nestor and Frances Rios.
I especially liked the regular communication about the work in progress.
Everyone was very friendly and professional. Mike was a joy to work with. Thank you!!!
Great service! Jorge and staff were wonderful.
Vehicle Make : Mitsubishi
The car looks great. Your customer service rates among the highest I have experienced for a long time. I really feel that Service King values the customer.