ServiceKing was wonderful! Their staff has been courteous and efficient. They kept me updated on the progress of my vehicle and the work on my vehicle was outstanding! I so appreciate having the car rental agency on the premises! my experience has been excellent!
My car was in the shop for almost a month. When I was told my car was ready last Friday it wasn’t. I pointed out a seal they didn’t put on. They fixed that and I currently have a run in the paint after they added the seal.
The entire experience was non stressful at all. Good job in keeping me up to date and finishing the job timely
The technician was so helpful and the on-line updates allowed me to continue to plan my days.
After the body work was done I picked up my truck. A few miles away my low oil light and shut off engine light came on. I made it home. The service guy came out and check oil. There was barely any oil on tip of dipstick. I have no oil leaks and oil just replaced few months earlier. Also a new leak in antifreeze overflow that I never had before. He said we didn’t touch those parts and didn’t want to accept responsibility. I disagree and so does my driveway because if it had before you touched it, it would be all over my driveway. Where did all the oil go and how does a overflow crack a leak itself. I will never do business with service king again.
The repair ended up taking twice as long as originally estimated. This in itself was although annoying understandable, the problem came when we didn't get updates until it was supposed to be time to pick it up and I called. There were several times I called and was told they needed to get more information to update me and that they would call me back later that day to update me, I never got a call back and had to call several times before actually getting an update.
I was very satisfied, Jonothon has very good customer service!
Great service, great place, great people. Jonathon is always so friendly and professional l.
Eric is very helpful once we work out the adjuster ****
Thank for exceptional service. I am incredibly sorry for you loss of Ms. Tammy. I can’t imagine having to regroup while grieving her being gone. Jonathan went above and beyond with filling in for this unfortunate situation. He deserves praise for his service.
Erich was great to work with and kept me informed of the progress and the estimated cost along the way.
Everyone I dealt with there was friendly and courteous.
My truck was repaired in a timely manner and it looks great.
Thank you for the great work.
Jessica Aleman was wonderful to work with
Great service! We loved the friendly staff! We would use you again if the need arises!
Excellent service. Erich Guedeney was most helpful.
Thank you. Y’all were very easy to work with and I appreciated the updates
Everyone was professional and courteous. Jessica was amazing handling my claim.
Our representative Eric did a really good job on keeping up informed and made this whole process really smoothed.. First time customer and would recommend it.
A great job. It took a bit to get parts, but totally understandable given the make of the car. John did a great job of keeping me updated on the progress.