Everyone was very pleasant and helpful, great customer service and excellent workmanship with the team at the I45 North location in Conroe, TX. Will definitely use Service King for any future requirements at that location.
I went to Service King Conroe with the intention of shopping around. This place just happened to be the first stop. Sam was so friendly and knowledgeable about the process up front that I could not help but stick with this place as my first choice. Through the entire process, there was never a point when I felt like I didn’t know what was going on or that I was worried about my car. She kept me updated and gave me advice as to how to deal with the insurance companies. I was very pleased with the way I was treated and the quality of work on my car. I would absolutely recommend Sam and this location to anyone seeking the same services that I received.
Samantha H. at the Conroe Service King location is the perfect example of fantastic customer service. She knew I was having issues with the insurance company of the person who rear ended me and she went above and beyond to ensure the company complied with their responsibilities. She was informative and communicative. Every step of the way she was available to talk to me about my car and the work that was being done. If you need work done, Sam at Service King is your best option!
Process was painless the two ladies working up front were awesome and extremely helpful.
They did a Great job and very quickly.
Service is always amazing. The truck was fixed and looks good as new.
Sam was fantastic to work with!
Friendly and helpful customer service.
Richard was very helpful and on point.
My car looks great! Better than before the accident, since it was 3 years old and had a few scratched from everyday use. Staff at the shop were friendly and professional. My car was repaired in less time than expected.
Timing was off a little. But overall happy customer here great staff
With the repair yes. Expected date was was wrong by five days. You texted me contually when it would be complete I made plans to go camping. Just got to Dam B and you texed it was ready. It messed up my trip cost me extra gas extra money on days at park and time driving back and forth. I left my garage clicker in rental so now I have to make another trip there again.
I was treated with the utmost courtesy and care for a great experience.
My dealings with Sam were well above and beyond what any customer could expect.
This young lady is excellent and should be commended for her dedication and hard work for your brand.
She definitely will get my return business and recommendations to all I can recommend for auto collision repair service.
Wrong color grille, but eveything else was spotless and perfect
James, made a trying experience manageable through his timely communications and excellent customer service handling of my situation.