Tom McILwain was responsive from start to finish. The truck looks great and there were no delays or surprises. It is really good to do business with someone you can trust to do what they say they are going to do and also do it right. I couldn't be more pleased.
The body shop did a great job on the repairs to my truck i cant even tell it ever happened thank you
We were pretty satisfied, but the inner door has a gap between the inner panel and the door. The door alignment is not 100%. The inner window of the door was left dirty, and the driver's side rear view mirror was cleaned with a dirty rag, which left a heavy film on it. Liked Harley, though.
This is the second time we have been in for collision repair. I requested to State Farm to return even though they are not Chevy vehicles. I am very pleased, the whole process was painless. I was very, very pleased to know that you all even delivered the Jeep to my home while I was at work. That was awesome! Thanks so much!
Harley was exceptionally talented in his job and really used those stamps for his folders like 10 times in the few short minutes I was there. He deserves a raise like a 9.25 an hour raise. He's also very physically attractive. Hi five meh nizzle swizzle! :))))))!!!!!!?!?!!!??!!??!!
It was easy to make the appointment. Once I arrived, body shop completed the repair in about an hour while I waited in their lounge. Great job.
Harley provides outstanding customer service.
I am dissatisfied at this time because one of the problems I brought the car in with, shuddering when in idle and reluctant takeoffs, was not resolved, yet the service was considered complete and the car returned to me in this state. (The exhaust pipe had been replaced.). When I brought the car right back, Harley set up another appointment and is arranging for a loaner car for me since I have already returned my rental.
This was the first time I've ever had to have body work done on a car. I was very impressed with your customer service, from start to finish. My car looks great! I love the communication via text. I liked being informed via the updates
I was treated like I was the only customer
The whole team done a wonderful job,the body shop ,the parts department and everyone else that was involved.would definetly recomend to others
I found Harley to be amazing at his job. So amazing in fact that he doesn't need anybody else.
I do not want to be contacted.
Very nice people. Very good job
Very, very, very quick service. Excellent quality on service & I was shocked when I picked up my Jeep to see that they cleaned the exterior and interior. I would give the service department an 11 out of possible 10. Thanks!