Top flight service from Adam and Joe!
Adam Reese was very professional and efficient in wvery way by the way he handled the claim. He kept me up to date on timly basesba
Service King has done several repairs for. me and all excellent. Thank you
Both the repair quality and customer sevice experience were outstanding.
I was 100 percent Satisfied
Adam Reese was AMAZING!! This has nothing to do with him!
The repairs took over 3 weeks which seemed to be a bit longer than I had Anticipated. The car had a general white smeary paste all over the inside. (I assume It had been wiped down after repair, but left white streaks everywhere). And unfortunately the back window that was replaced when the repairs were being done, it looks like something scrapped the tinting on both sides, so there are little tears running down both sides of the tint, which I’m sure will get worse over time. I didn’t say anything because my car had been gone long enough and I was Already having issues with ACCC and Enterprise not communicating and my card being charged for the rental- so I just Wanted to be done. I’m pleased with the back end of the car and Adam Reese was absolutely wonderful. He stayed on top of calls and emails- I have no complaints about him! :)
Luke was my adviser and he did a great job.
Quick, professional, thorough service. My car hasn’t looked this good since the day I bought it brand new 4 years ago!
It took one day longer than anticipated but that was a good thing. SK did not like the bumper Mazda provided the first time. Thank you for my pretty car.
Adam was great to work with! Thank you all for the help! I will recommend Service King to others.
Vehicle Make : Volkswagen
The car looks great
staff was very helpful thank you so much and excellent service
The bumper is not flush as was original from factory as I stated when I lived it up, but I was assured this is how it was. I them went directly to KIA as well as my own research to see that I was correct the upper and lower bumbers are to be flush. I am awaiting a call back to have this corrected. Also my truck came back partially clean as well as the windows dirtier than when I dropped it off. I'm not sure of its oil, wax or interior protestant. Definatly not easy to drive home from your shope with a haze on every window including my mirrors.
While the car appears to be fixed properly from what I can tell, there was unexplained water in a storage well with damage to some items that were in the there.
Not knowing how the water got in, has me concerned that in rain or carwash some water might get in.
The repair is not complete. You are sending me thanks you’s and surveys and I don’t even have the truck back.
The molding on the side of my car is loose. The small front/side window did not have a weather strip adhesive installed properly and it looks Loose/bubbles. The front hood has a nice gap between the window in the hood and the inside of my car wasn’t cleaned fully.