Jessica was a delight to deal with! Very helpful!
First I arrvive to find that the **** had not replaced the front bumper that was included in the estimated then my truck batteries was dead and needed a jump. But the paint job and color is The worse paint I ever seen its obvious they take no pride in there work. And they was about 1500 over the estate and used parts
Excellent communication and service!
I did not have my vehicle repaired. I was dissatisfied with the service repair person who did not provide me timely feedback. I dropped my truck off on a Wednesday. The following Tuesday I called and he said he was just about to call me. That's the single biggest lie repair people say. He said there was additional damage and would have an new estimate to me in an hour. 3 hours passed, I called again. One more hour I was told. Another two hours pass. I decided to take my business elsewhere after a week without my truck and no work being done.
On my way home I was stop by the police my front license plate was missing also stop too put gas in my tank where the gas cap goes was not attached to the body.
Dennis and his team were fast and efficient. I expected a much longer repair process
I had a very positive experience with you. My car looks great and your employee went above and beyond. He waited for me on a Saturday so I could pick up my car after work.
I have not received the truck back
Y’all are great!! I have 3 College age kids so I know I’ll be back!!
Jason Torres is the best customer service oriented advisor I have ever met. He briefed me well, kept me informed, and was able to answer all my questions.i would happily work with him again. Also, Jessica at the front desk is very professional and pleasant. This was a good experience. Thank you.
The only complaint I have is that I had to return the next day to the shop because there were a couple of items missing from inside my car. This was a big inconvenience and has happened before. Please talk to your staff about this.
Friendly service and quality care!
The entire SK team and the Reeder Rd location did an outstanding job! Fast, attentive, and professional during the entire process. I will definitely be back! Thanks Service King!
Little to no communication about repair status once my truck was moved to other service king. Because of poor communication, my driver side rims were not replaced and only cleaned.
Special Thanks to Jason Torres and all the crew who did such a great job on my Chevy Truck!
Paint job not done properly. Paint Bubbles are clearly visible. Working with representative who was working on this repair.
Paint still need be fixed on back door and front bumper.
Jason was absolutely incredible. He met us at ServiceKing after they had closed on Saturday because our flight didn't get in until 5 so that we could have a car and not have to rent one. Wonderful service!!
So appreciative of Jason at the Reeder Rd location taking care of all the communication with the insurance companies. Him and the rest of the staff made sure that I was taken care of!