Great job and friendly staff
I am so pleased with the service that Service King gave me. Keeping me informed through the process was great for me because it was my first time. They washed and vacuumed my vehicle which I am lazy about doing (I had a clean jeep for the weekend ). The kindness that was showed towards me will make me a repeat customer and recommend Service King to my friends and family. Great job
Thanks for everything ????
Chad was awsome. Walked me through the process of getting my car repaired. He kept in contact with me. Great service
Service was amazing and they were very welcoming and understanding
Truck is still not fixed. Car was hit in the back truck was pushed in. So it has to be replaced or pulled put to aline it correctly
I was completely kept in the loop of every phase of our repair.Jesse is top notch and Service King is the best. The name fits what you do. Thank you very much.The Rhodes
Service advisor was friendly and job well done.
Everyone was very professional and polite. They completed my vehicle in a timely manner.
Customer service an customer service representative second to none, thanks for the complete and impeccable customer care experience, Tim Harvey
I appreciate the way the repairs were done on a timely manner. Thank you very much.
The service king guy was not very helpful when we expected the car and a screw fell out. He did not really seem invested in my satisfaction with work. It was like he was just going through the motion
I had good experience with service king and Terry Shia very understanding and felexable with his customers I give service king a 10
I didn't enjoy my car being rear ended but I did enjoy Service Kings Wonderful Customer Service on the repair of my vehicle ! My Car looked amazing as it did before it ever got rear ended ! Trully Amazed thanks service King!
They didn't do the job they said
Terry Shea did an excellent job keeping me up to date with the status of the repair to my vehicle. He was always detailed and pleasant to talk to. My overall experience was great and I would definitely recommend you guys to a friend.
Everyone was nice and informative. I was kept updated. It seems to be a good team
I really liked getting the text updates on my car. And I was pleasantly pleased that it was completed ahead of schedule. I've used Service King in the past and always been pleased with the outcome.
I truly had a great experience from start to finish! The staff was pleasant, and the repairs although quick were done right. I would definitely recommend these services to a friend!
Terry was very helpful. He kept me in the loop about everything going on regarding my vehicle. He has a great demeanor and is very polite. My vehicle was repaired perfectly. As a whole my experience was great with Service King, I would definitely recommend them.
I am amazed how fast the repairs were done. It only took 3 to 4 days. My car looks brand new. Thanks Terry Shea you are awesome!
Vehicle Make : Mitsubishi
Excellent job, and the service was fast.
From day 1 when I dropped my car off at Service King, Jesse **** was very friendly and he constantly stayed in touch with me about my car. He always made sure I was aware of what stages my car was going through and answered any questions I had in a timely manner.
Yes I was very happy repair y'all done thank you very much ????
Jesus ****, Enrique & the gentleman in the mini Enterprise rental were amazing! Explained everything in detail, kept me informed of all changes, updates, setbacks, and completions. All three were friendly, understanding, and patient. They were always smiling but pleasantly business-minded. I'd trust my baby (car) with them anytime!! ~TM
Nice friendly service! I got my car back quickly and it looks great! Thanks for making everything easy and pain free!
I really inspected your work today. Great job guys.
Vehicle Make : Mitsubishi
Service was extraordinary.
Always awesome service!! Chris Gottlieb & his team are so professional & courteous. We tell everyone to go to this shop!
I HAD A VERY POSITIVE EXPERIENCE WITH SERVICE KING.I WILL REFER THEM IN THE FUTURE. THANKS
Chad was great he should be regional manager
I'm satisfied look new thank you
Abel the guy who helped me was very understanding and he worked with me alot! THANKS!
Have always used service king and will continue to. Perfect job.
The service was great and Terry kept me informed of the progress. Thanks again.
Keep up the excellent service! Thanks!
I appreciate the updates and hope I wasn't to much of a pain to them
Thank you for a job well done
Thank you for your service!
I wanted to take it to the Mercedez benz at park place, I was really undecided to take it any place but there, I'm sooo glad I bought it to service King Richard always kept me informed every step of the way, I would refer service king to my family and friends. Thanks service king collision repaid!!!????
Thank you again for doing such a thorough and beautiful job on our car. You never disappoint.
Excellent customer service!!!!
We really appreciate the explanation of time & necessary work
required to professionally repair our car that was given by Richard Willard & his team. He made us understand that they were perfectly trying to repair the car for us. We further appreciate that Richard was able to wait a few minutes after closing until we could arrive from work. He made us glad that we chose Service King for workmanship on our car. Thank you again for having such professionals available for us.
Awesome service start to finish
Was very happy with results
My rep was excellent. Thank you very much!!!
Sorry service and cracked windshield will never use again and will advise other not to do so also
I had a compartment in the back, and the items in that compartment were found out of the compartment. Items that I found in the compartment I can tell someone physically went thru it. Maybe they had to put on the spare, but why couldn't they put the stuff back. Also I don't like the fact that it looks like they went thru some of the items. My second issue is when I first went in I was told my car would be done Monday. But I guess something happened, but I was never informed. Every time I called I was told my car would be ready Monday afternoon. Then they closed and no one told me anything. That was horrible for me because that cost me more money than I was expecting, and I needed to know why. Because I had to pay for the rental out of pocket.
Able was very professional and kept me updated regarding everything. I never had to call him he always beat me to the punch. Great work on the vehicle itself! My car is pretty again. It was also very nice and clean????.
You have excellent repairman and I am happy they were able to fix car.
Just wanted to thank Jesse **** and his team for taking care of me as well as my car.
Vehicle Make : Mini Cooper
The service was exceptional.
Terry is a great service mgr and I am always pleased with the quality and speed of repairs I have received.
Thank you, I appreciate you all
Relatively painless process, all were friendly, kept me updated by text from adjuster and repair both. I love GEICO
they did a great job and didn't take long at all.
Vehicle Make : Mitsubishi
The communication was excellent. The repair was phenomenal. Everything went smoothly. There were no long wait times. Updates were frequent. I'm grateful for their help during this tough time for me
Great service. Syaff was awesome
I will continue to recommend Service King to all I come in contact with.
Jesse was great and caring. I appreciate the work that was done. Thanks alot.
You guys did an excellent job.
I am satisfied with the work that service king has provided to me and I will refer you to other individuals that I know.
Was a good place to take your car. Organized with rental car on sight. Was very satisfied.
The service was excellent and my vehicle is beautiful once again. Thank you so much!
Terry kept me informed though out the entire process,though texting,and calls. My car is now happy as was its owner. Thank-you so much .I will recommend Service King to my friends. This was an my first experience and it was enjoyable and unstressful.
The service was excellent and kept me informed all the way along with exceptional repair of my car. Great experience.
Great costumer service... thank you.
Very fast service. Kept informed of repair.
Color match not close. Brand new car old bumper match perfectly.
New bumper dull looking. Wish I had the old one back with the dent.
Good job. Paint was matched up good. You cannot tell it had any damage. The service advisor was great about communicating with me. It was Terry. Great job
The service I was given was impeccable!! I was kept well informed and the repairs were done timely. My car looks like new again thanks to Service King.
Thanks Abel at the N hampton location in Dallas for getting my truck done before I went out of town.
Vehicle Make : Volkswagen
My car went dead in the middle of an intersection as I drove off the lot at Seevice King
Excellent communication with updates. Chad was very professional and the staff was very nice and friendly! Excellent
Chad was excellent, he kept me totally informed! !
Great staff and professional service!
Jesse and the Enrique were extremely helpful and nice.
Yes, Mr. Terry kept me informed about the status of my car. He is very professional, he explained my work order to me.
I had a great experience! Dropping off was easy and quick, I got frequent updates letting me know where they were in the process, and they finished fast ahead of schedule. Picking up was quick and easy as well. Chad went over the repair in detail and sent me updates and was nice in doing so. The only complaint I could have is the first time I called it was hard to get someone to answer and was hard to set the appointment, however when I called about picking up I did not have this problem. I loved the service I received and would recommend this service king to others. However, I would NOT reccomend the enterprise inside this service king. I called a day before my appointment to confirm enterprise had me on the books and would have a car ready for me, they did not. The guy I spoke to even mocked me for not wanting extra insurance. Then I had to wait for someone to pick me up to drive to another enterprise. One guy picked me and another enterprise employee. They had me sit in the back seat and the passengers see was pushed back giving me no leg room. When we got to the other location I sat there for and hour waiting for someone to acknowledge me. They did NOT have a car ready for me here either, even though the first guy said once I was dropped off I'd be ready to go. When they finally looked up and decided I was worth their time they told me it should be quick they are just washing the car.. 15 minutes later a guy came in and said I could have the truck that had been parked in the lot since I got there... it was not being washed and I should not have had to sit there and wait, let alone leave the first location. I had an appointment set for 4pm and did not leabe until almost 5:45. My experience with Service King was excellent, but my experience with Enterprise rent-a-car was horrible. I understand they are a separate company, but if you allow them to remain in the same building as you, their poor service could reflect badly on Service King, which is otherwise perfect. I would appreciate if this message/complaint was passed on to the manager of service king and enterprise. As horribe as enterprise was I am sure they won't bother sending out surveys, and as great as service king is, I am sure your manager would like to have a word with enterprise. It might be more effective if it comes from your manager as opposed to some random customer.
Thank you for your great service, I truly appreciate it!
The service was quick and well done. I was also well informed of what was done to my car and when it would ready.
The staff were very friendly with great customer service. I received update texts from Jesse and through your service. Hopefully I won't need to but if needed I will be back!
Thank you for your service service king I'm completely satisfied.
Service King did a great job keeping me informed on the status of the repairs.
Chad and his team went out of their way to help me when I wasn't able to pick up the car.......they brought it to me!!! I can't begin to say how helpful that was and the car looks beautiful!
You kept me will informed on my repairs. I didn't have to call to check on my vehicle at all.
Great customer service and please with the work done on my car.
The service there was excellent. I was updated daily on the status of my truck,and the day I arrived for pick up they didn't disappoint my truck look like it never been in a wreck before I am truly a satisfied customer.
Chad Calvert was wonderfully informative and kept me up to date regarding my car's repair. I'm thankful for his service.
I found Terry Shea a real asset to Service King. He was very knowledgeable and and easy to talk with. I would recommed Service
KING to anyone.
Thank you Terry.
I was treated with respect and was kept updated on my car repairs at all times.
I really appreciate how the team always kept me informed on how far along my car was progressing. Thank you again
The customer service was great Enrique & Jesus were very professional and the work on my vehicle was very timely and efficient
I received excellent service. Jesse **** keep me informed about everything they did in repairing my vehicle.
I want to thank everyone for getting my car fixed so quickly and doing such a great job!
I will be completely satisfied if it holds up long term.
The whole team was courteous and professional.
Everyone was excellent!!!
You all did a outstanding job on my car I will make sure to send you some customers Marchal A
Excellent workmanship, and special attention given in keeping me well informed on the progress of my repair. The text messages were great.
Great experience !
If would really help if there was an actual representative at the front desk, every time I went up there (twice), I had to wait quite a while before I saw anyone that remotely worked there. Customer service starts with the front desk.
Jesse was great very polite and kept me up to dAte.
If I had to do over again, I would definitely use you all. Thanks so much for job well done. And Thanks for cleaning the dashboard. Looks brand new. Would recommend anyone to bring their vehicle there.
I was keep informed of the process of my repairs by Terry Shea and Service King. I appreciate Terry Shea explaining what was done.
They did an excellent job I was very satisfied
Thanks for a job well done.
I just wanted to Thank the service King family, for all the dedication and hard work they put in to get my baby back on the road , it was a job well done ,the work was truly amazing
I appreciate the care & notifications that were received regarding the status. My car was returned good as new! I also appreciate in the timely matter that it was completed. I truly recommend Service King & if I ever need any auto repairs or paint job I will definitely return.
When I received my car back there was oil foot prints on the driver side from a boot.
Very professional. Exceptionally fast repairs. Rental car ready as promised!
Chad is one of the best appraiser/service writer I have encountered! Totally satisfied.
Excellent and fast service. Kept me updated every step of the way.
The service was awsome.The employees were very nice. and the work was done in a timely manner.
Service was excellent they kept me updated and even finished my car ahead of time. Rhe whole process was amazing A+ service
Very courteous and expedient. Very satisfied with work performed.
The car looks like new.Thanks for a job well done.
The first attempt to fix my car was horrible. The number was offset and there was overs spray on my tailight.
I just returned from attempts to renew my my inspection & was told my rear licenses plate lights & side marker lights BOTH are not working.
I called the site that 'fixed' my car at 11 AM only to discover the office is closed.. Even though the website states that it is open until 1PM.
I will never recommend your business or take any of my vehicles to Service King ever again.
Its my second time take it to you guys and I had a very good experience
The service was excellent. I was kept informed during the whole process and I was very satisfied with the services. Great job Mr. Chad Calvert!
Thank you Service King I love the repair,I appreciate the communication each and everyday.It only took three days to finish. *Awesome* Thank You So Much- Bridgette Taylor
My vehicle looks great and I received stellar customer service.
With service king I know it done right the first time
Friendly, professional, and honest about work done on my car.
Jesse please send my pictures ...
You guys did a magnificent job on my SUV, it looks exactly how I got it from the dealership. I would definitely recommend you guys. Thank you, Terry!
Communication with updates excellent!
I am completely satisfied with my service king experience.
Jesse and everybody else did a great job...I was more than satisfied with what the Service King Crew did for my car.
My service contact kept me very well informed.
We would have liked to have our car back sooner but overall a good experience and friendly people. Thanks.
The guys were polite, attentive, and honest with all their commincations. Jesse was especially nice and helpful. The guy who was there when I picked my car was super nice, he put the new plates on the car! Thank you Service King! I would recommend to anyone needing repairs.
I would recommend service king to my friends.
Services and the status of my repairs was excellent
We like your service we
Allways been pleaced with
I appreciate the frequent updates. Great job.
SO WITH ALL THAT SAID CAN I BRING IT BACK
TO GET WHOLE CAR PAINTED YOU CAN CONTACT ME
Job well done,nice people n completed when they said
They did a wonderful job on my car I was very impress... my car looked brand new
You guys are always my choice of Collison repair ????????
Jesse was Awesome! He kept me updated on progress of my repair.
Superior service. My car looks great! Thank you.
Great service my car was left very nice thanks for great repeair I will alway highly recommend you'll....
Great service. Car was ready quicker than expected.
Very satisfied and all the updates. Thank you Service King
No complaints. A job well done.
Terry was very professional and kept me informed of my GMC status. Although I enjoyed the service, I don't look forward to coming back.. Lol
My door doesn't close in a normal fashion. My alarm goes off now every time I open my door but of course it won't be you guys fault I'm sure. Why the hell was my trunk in disarray and scattered everywhere? This is unacceptable! Simple and lazy. Such a bad experience.
Excellent job. Thank you very much.
Jessie was always giving me updates. Very satisfied
Her service Mgr went out of his way to have an extension on my car rental since I was unable to leave it Monday or Tuesday. It was greatly appreciated. Jessica was very helpful and gave me great customer service.
They kept in touch with us through out the whole process ! Never left wondering and very fast and professional
I had a great experience with service king from drop off to pickup.
Your Damage Adjuster (Mr Enrique Contreras)treated me very well. I was empress with the respect and care he showed for me and my car. Also the young lady at the Rental car booth (Tasha I think). Every thing was done exceptional care. Thanks to all.
My car was repair in a matter time.. and my service advisor was was very nice..
I like how everyone worked so well as a team.Everything from car rental to repair.
Very friendly service, incredibly quick turn around on repairs.
Words can not express the professionalism and kindness I received from your company. From the bottom of my heart I just want to say thank you.
Everyone was extremely helpful and friendly and very professional. They kept me in the loop as to what was going on with my vehicle on a regular basis. Thank you very much.
It was an excellent experience!! I dropped my car off, met with the Geico representative, and received a rental car all in one place!! When I picked my car up, it looked new!!
Excellent service!!! Terry Shea is the best! Pampered us all the way. Made sure a the repair was perfect and completed much faster than I expected. The coordination with Enterprise was smooth. Terry kept me informed. He was friendly and professional in every way. Took such interest and care it was as if it was his truck. He is a valuable asset to your company as are the guys who did the repair. Excellent craftsmanship.
I'm am very pleased with my car terry was very professional
Excellent customer service.
They have done excellent job, and loved the text messages. My service tech was great. Loved the service.
Great job and Chad was awesome in keeping me updated on my car's progress.
I NEED MY CAR FIXED I PAID FOR IT NOW Y'ALL NEED TO FIX IT I HAVE BEEN CALLING AND NO ONE WILL CALL ME BACK I HAVE LEFT MESSAGES BOTH DAYS
I was very pleased with the constant communication and the results
Mr. Terry Shea was extremely kind, courteous as well as professional.
He made the entire experience tolerable.
Job well done, very experienced and professional...