The service was great! Updates via email were nice as it kept me informed of the progress of my vehicle. The best part was picking up my vehicle nice and clean. The process was so smooth and made a difficult situation pleasant.
Time of completion was 3 weeks. Due to short staff, and vehicles delaying on paint ready. Need to hire more staff on labor. Overall work was satisfied.
The repair was for a cracked grill and it took 15 days to repair. I had to paid over $130 in rental fees due to the length of time to repair. The completion date got pushed back several times. This was not because of my doing. I am not very happy with this situation.
I was very pleased with both the service and the professional attitude of Service King’s staff. Derrick kept me informed throughout the process.
Vehicle Make : Mitsubishi
Did not have technician to put my car back together for over 2 weeks. They could not get the right parts for my car in 3 weeks time.
Outstanding service! Thank you for all the great work
Derek is one of the best Associate's I've ever met.
We received great service and attention.
Although I wasn’t able to pick up my vehicle when scheduled, I’ve been very happy with the service. Very hands on and informative through the process.
Edward helped so much with dealing with the insurance company. Great service!
Edward was excellent. The whole team was.
Vehicle Make : Volkswagen
Derrick was extremely helpful and knowledgeable during the entire process. I was informed and updated on the progress. The repairs were done timely and done well! Thanks Service King.
They communicated daily with me and completed the repair on time and the repair was perfectly done
Service King did an amazing job with my vehicle. I got into a crash and not only did they fix that but also some little things within my car. I'm so happy with the outcome.
Excellent customer service as always thank you for all you do
Jessica did well communicating with me and making sure all was taken care of.
Car was scheduled for completion 9 sep, was not ready until 13 sep. Quality of work was and is great.
Jessica did a great job communicating any issues.