Body Shop

Real Reviews From Verified Customers

Ralph S.
Vehicle Make : BMW
4 out of 5
5/9/2018
The entire experience with East Coast Collision that they controlled went smoothly and professionally with a personal touch. Enterprise car rental is a totally different story
Carl F.
Vehicle Make : Lexus
5 out of 5
5/4/2018
Excellent Experience--very professional. Very friendly staff. Thanks.
Kyle N.
Vehicle Make : Ford
5 out of 5
5/3/2018
Very kind people and clean shop.
Elinor W.
Vehicle Make : Hyundai
2 out of 5
5/2/2018
Ralph was my man. He was never around. The girls Lee Ann and Jenna were helpful, but the dates kept changing as to when the car will be ready. They forgot to balance the tires and Lee Ann has to make a speciAl trip to my house to pick up a tire and run they forgot to take out of my trunk. It took over two weeks to get the car back.
Levine.linda H.
Vehicle Make : Lexus
5 out of 5
4/19/2018
The two staff people I dealt with, Jim and Jenna were friendly, competent and definitely committed to providing the best customer service to me. I would certainly highly recommend Easr Coast Collision to my neighbors, friends and family. Thank you.
Bhagwandatt R.
Vehicle Make : Lexus
5 out of 5
4/18/2018
Thank you for repairing the damages. I thank the entire team. Every one was courteous and helpful.Jim the estimator was very kind and professional . Thank you. Major Rajcoomar
An Jessie.
Vehicle Make : Honda
5 out of 5
4/18/2018
You guys are the best at what you do. Thank you for making my car look new again.
Robert D.
Vehicle Make : Lexus
5 out of 5
4/10/2018
Keep taking good care of your clients cars. I’m very pleased with your efforts. Bob Davis
Richard T.
Vehicle Make : Nissan
5 out of 5
4/8/2018
Customer service great, I hope the quality of repair is equally as good.
Jean S.
Vehicle Make : Kia
5 out of 5
3/31/2018
Helped through the whole process. Everyone was great. Thanks.
Francis B.
Vehicle Make : Lexus
5 out of 5
3/31/2018
The car door looks good as new and one of the employees drove to my home to help with picking up the car. It was a perfect job.
John C.
Vehicle Make : Subaru
4 out of 5
3/30/2018
The front office personnel were very precise and accurate and pleasant. The work that was done was so good, I could not tell that their was a problem with the bodywork. The paint job was unbelievable because it matched the painted parts all around. Totally, satisfied. I will go there for other body work on my other cars.
Francis L.
Vehicle Make : Volkswagen
5 out of 5
3/26/2018
Easy to work with
Ralph S.
Vehicle Make : Toyota
5 out of 5
3/26/2018
good people and good workmanship
Paul P.
Vehicle Make : Maserati
5 out of 5
3/23/2018
The repair and associated events were well done and coordinated.
Sharyn K.
Vehicle Make : Kia
5 out of 5
3/22/2018
Excellent service on the repair of my vehicle. Above and beyond excellent customer service. Would highly recommend East Coast Collision with any repair service needed on any vehicle. WELL DONE EVERYONE!!!
Alfred F.
Vehicle Make : Hyundai
4 out of 5
3/21/2018
Thanks to everyone for being so pleasant and keeping us in the loop. Special thanks to Jenna for ordering me a new Take apart key chain as the car half of mine seems to have disappeared from the key fob. Kudos to the guy (don't know his name) who discovered that there was no washer fluid in the reservoir. He also noticed the windshield was streaked and dirty and made sure it was clean before I left.
Drew T.
Vehicle Make : Nissan
5 out of 5
3/12/2018
Great work!!!
Jonah W.
Vehicle Make : Audi
1 out of 5
3/10/2018
For some reason, a button is missing from the MMI navigation dial located on my center console. It is not something that can just fall off, and I searched the entire car for it, to no avail. Otherwise, the car looks great! I cannot tell where the car was repaired.
Sherrie S.
Vehicle Make : Honda
5 out of 5
3/8/2018
I appreciate the status updates by email and by phone. There was never a question unanswered. This is superior customer service.

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