East Coast Collision kept me up to date weekly with emails, and phone calls. They are a 5 star collision center with very friendly staff & labor. My car was fully detailed before I came to pick up which was an added bonus. Would def recommend to friends and family.
A positive customer service experience! East Coast made certain we were satisfied with their work! Jim was knowledgeable and helpful!
leeann was super helpful and was great at keeping me updated
Excellent service and wonderful personnel
So far, so good. Appreciate being informed of another chassis problem not related to this accident or to safety. The comments on yelp praising your work, seem to be justified. Keep up the good work.
Step by step help and guidance based on knowledge as my car was repaired. Looks good and I felt confident as I drove away.
Vehicle Make : Mitsubishi
This is the 2nd time your
I really liked the email updates on my car, it showed me that keeping the customer informed is one of your top priorities. Also, everyone I interacted with was professional and friendly. The work done to my car looks great, which helps get over the bad experience of a car accident.
Thank you to all the staff at East Coast Collision.
Fast efficient service and good workmanship.
Had a great experience with you guys! All of the staff was a joy to work with and my car looks great :)
Great customer service awesome communication skills great experience with you as well as Enterprise Rental I hope not to need your services but would not hesitate to return. Keep up the good work !!
Vehicle Make : Volkswagen
ECC did a fantastic job on my vehicle. The staff is friendly, knowledgeable and very experienced. I would definitely recommend ECC to my family and friends.
Vehicle Make : Volkswagen
Staff is stellar, work really well done and you met my needs. You also work effectively with USAA and that’s really important to us. Thanks.
Loved the constant progress reports on the car as it was repaired. Was finished ahead of schedule and the car looks great again. Thanks for all you did!
Staff was amazing and always kept me informed of the progress on my car. This was a repair done trough someone else’s insurance after an accident. The process could not have been any easier and my car is back to better than new. Thank you so much!
My request for a 3 day repair and not 4 was done and much appreciated.
My vehicle was fixed and finished on schedule that Jim advised me and the car came back to me looking brand new. There communication was always prompt and kept me up to date on the progress. Customer Service there is 5 Stars 5 Diamonds. Highly recommend East Coast Cooision to anyone who needs them
Everyone there is super helpful, nice, efficient, and all around epic.