A couple of unpainted spots remain
Mike Gillen in auto body department was very good and professional. I would work with him again in the future. Even when something didn't go right he made sure my car was fixed perfect with no question asked and made it right.
Well, I had ongoing updates which was good. Your on call l was always courteous and professional. My car appears to be satisfactory. I will be able to express more since I just got back and must drive it more to see how it performs in coming days. Thanks and I thank the team so far for their services.
Excellent customer service. Stingray made the entire process stress free. I would recommend them to anyone.
The entire service was excellent.
The service was exceptional. Thank you
Wes was great to work with. Thanks!
Vehicle had insuficient repairs. Vehicle was sent back to the shop. Repairs took longer than promised. Driver's side window tint was damaged while in the shop however; the paint job was done well and appeared to match good..
Thanks for making the whole process easy and effortlessly.
Everything looks good except the tailgate
will not lock using our key. And we have a
5 th wheel hitch in the bed. Otherwise we think
Everything is working. He gets off at 2 pm
In Saturday can he bring it back can you fix that
Please advise thank you.
The work done was great .i had previous damage on the front side of my fender which i know wouldnt be covered but the rear end damage i had ruffled the back side of my fender.i pointed it out that it wasnt from previous damage i was told they would have to change the whole fender out by mike that geico wouldnt do that.he would talk to his manager.and thats where it ended.it would be done by thursday which wound up the following friday.when i got it they put a new bumper and redid the corner under the bumper.and left ovetspray on my reese hitch.i took it there because the only place its been serviced.
My truck came back filthy, with scratches that weren't there before, as well as dings and dents and smelling as if someone homeless had slept in it all weekend.
The process and service that I received was very good. I was a little disappointed that reinstall of front of the car did not line up better. In addition I notice some missing plugs for the front fender and a screw on the rear fender that was not tighten done. Overall I was pleased but I am a little more concerned about the repair as I am in a lease and this repair could cost me at the end of the lease. But again the people who I met and helped me through the process were great
Picked my vehicle up today around3:30pm.Got home to really look at my truck to realize that overspray was everywhere inside the vehicle as well as windshield. The windows were deeply scratched from being put in places they shouldn't have been. The clearcoat orange peel needed to be wetsanded and buffed. My bug visor was completely broken! The only thing I am pleased with is that the pearl matched. I would appreciate it if somebody called me asap because I work way too hard to be this disappointed. ****-****-xxxx
Yes it was a real good job I'm real satisfied
Thank you for the awesome job you guys did repairing my vehicle looks like new
Everyone was very nice and most professional. I felt like I received outstanding service. I would rate the service at the very highest level possible.
Thanks for the timely repairs That was by far the quickest body service repair we have ever experienced Thanks
Great service . I really liked the text messages for updates on my vehicle .
My experience was great from the minute I walked in the door. Thank you for making my visit exceptional.
Could not have asked for a smoother and delightful transition in a repair
The repair was done expertly and expediently. Thank you for a job well done.
The best service.. Chris from Geico stayed in touch with me and Wes made sure all my concerns were addressed and was very through with explaining the repairs. Great service,
Already called and spoke with shop manager today. Hopefully this will be the last drive out there to complete the repairs..
We received great quality service I will recommend you toanyoneyouget a high 10 from me thank you HAPPY NEW YEAR
If you want attentive, professional service and a great result on your vehicle, then this is the place to go!
Once again your dealership it's another homerun. I can't think of a better place to have any type of car experience then your dealership. You guys are simply the best !
They did an amazing job! Wes and Cathy were great to work with as well as the entire GEICO crew!
Thank you for excellent service from beginning to end!
Excellent service throughout. Everyone I met was incredibly courteous and very caring. I was very satisfied with the repairs done on my car. Thanks.
My car was finished early and I was kept informed to whole way! My car looks brand new again!!
Excellent customer service!
It would have been nice to get a phone call when I wasn't getting my car on the multiple dates promise instead of a text that didn't explain why I wasn't going to be able to receive my vehicle as promised other than that am pleased!
Took a little bit longer, left some small scratches all over the car after the wash (recommend to use soft cloth) so now I need to take it for detailer. However everything is 100% functioning.
It is.fixed.correctly now. But the first time I came to pick it up, it was pitiful. Macco would have done.a.better job. But they fixedit right this last.time. Chris with Geico was great, actually everyone was nice and helpful. Thanks
I'm very happy with the support I got from stingray Chevrolet the best service I ever seen. I will be back for all my car needs. I want to thank every body I have deal with there. Go stingray. ????????????
The employees were very friendly and the mechanics did a very good job repairing my car
Absolutely outstanding service from the time I arrived; to departing with my repaired vehicle...thank you all so much!!!!
Was a nice job but left the edge rear door un fix
Very fast and efficient service; friendly staff that went above and beyond to assist me; same day service (originally thought 5days); detailed(washed and waxed) my car-the icing on the cake.
I worked in the car business for 13 years as a salesperson, used car manager and buyer. Your customer service is among the best I've ever seen and is the best that I have felt with as a customer. Your sales team can thank the body shop in advance for my next purchase and if they provide the same service you have gained a lifetime customer. Thanks again
Your employee "Wes" did a great job in keeping me informed on the progress of the repair. He is very easy to get along with. Greaty quality workmanship on my repair. This is my second vehicle that has been repaired by Stingray. The first one was done right the first time also.
I really enjoyed the service that I got from everyone satisfaction and Excellence is what I got all at the same time and I didn't have to worry about my car because I was told every minute how things were going thank you so much
Great job !!! Thanks so much !!!
At first i was very disappointed with not being informed of the progress in which my car was being fixed. Once seeing the end result and speaking with a manager I am very pleased at the work that was done to my car.
Quality work. Job completed when promised
I was extremely impressed with the service and the excellent communication...they did a great job . Thanks
Very professional friendly and I felt like they really cared about my experience !
Great job car look really good.
Vehicle Make : Volkswagen
They did a great job on my car!
I have had service throughout my years customer service was top-notch and the service was performed as promised and when promised good job by all
Courteous and job done in a timely manner!
Service was fast and efficient. Staff was very helpful
Everyone was very nice and helpful!
Thank you for making a tough situation a lot easier.I'm so glad you guys did a great job.
Very polite and efficient!
Services are fast and efficient! Kiddos to everyone!
Everyone was very nice and courtesy I got emailed and phone call to let us know what was going on with our car they are very professional our car was ready on time and we are very satisfied with the work that was done
I think the texts to keep me updated was awesome. Thank you very satisfied customer
Very polite and friendly. Quick and professional.
They did an outstanding job fixing my car, the man that texts me to help me understand how the car was doing, was very professional and courteous to me.
I really appreciated getting the text updates. It saved me a lot of time having to call for updates. Much appreciated. Everyone I worked with was polite and courteous and willing to answer all my questions without ever seeming inpatient. This was a very good experience. My car also looked great when it was done.
Very nice job and timely manner.
The cat was in the shop entirely too long and the body shop director was completely unprofessional and insulting once he learned that I worked for an insurance company.
I LOVE the text message updates. I am beyond impressed by the service I received from the entire team.
My car is outomatically pushing to the right andmy sude right door and trunk does not open. I will call on Monday to try and get my car fixed
Everyone was very helpful, the work done was on my car was very good.
Excellent service and office staff of body shop very personable
Vehicle Make : Volkswagen
Mr. Rich had a great attitude and was very informative, i am very pleased with the results. I would definitely choose stingray again.
Everyone was very nice and I was kept up to date with what was being done with my vehicle. Will recommend to all my friends and family
Vehicle Make : Mitsubishi
Thank you for keeping me updated and in the loop!
Staff and service was outstanding!
Your team gave us the assurance that they wanted to deliver what we expected and then they delivered it. Happy happy happ!
The body shop staff members were very accomodating! My car looks great and I even had a staff member offer to carry my son's carseat for me!!!! Thats great service!!!! Thank you all again!
Since the door was replaced, we can't open the door to get out from the Inside!
The vehicle was completed as scheduled on time.
Rich in the body shop was professional and courteous. He kept me updated on the cars progress.
Great job, very satisfied
I enjoyed having enterprise rent a car and my geico insurance adjuster all in one stop!! Made it extremely easy for me.
Thanks for everything, Robert S
Great service with excellent response time.
Everyone was super nice and real informative
Steve Scott was the estimator to whom I brought my 2011 Chevy Traverse. I was very pleased with his professionalism and the way the body shop repaired my vehicle. I will recommend your dealership to others.
Everyone was very nice and appreciated !
Car came back still looking as if I am driving off a new car lot! Beautiful job!
Always friendly staff, love the quick service!
After two months of Stingray having my vehicle, when I finally got it back the workmanship was shotty, there was zero attention to detail, my brand new leather was scratched, carpet padding was hanging out, and the airbags, which were supposedly replaced, are rattling. I am extremely unsatisfied, to say the least!
Vehicle Make : Mini Cooper
Repairs not done right the first time. Now it is coming back for the third time. Poor quality work. No rentals available
Thank you for repairing my Tahoe in such a timely mannor and I loved that it had been cleaned inside and out. We will certainly use Stingray Chevrolet in the future!
Steve Scott was extremely helpful and knowledgeable with helping me in the process
When I received my car back I found my garage remote broken and also my car key is broken and it looks like someone attempted to glue it, the repairs were well done but my broken items were discouraging
Only had est. done on a total Loss. Your guy had issues with my insurance company trying to get them the information the way they wanted it. He went above and beyond trying to get resolved.
Scott was absolutely wonderful
I was very pleased with the service I received.
Vehicle Make : Mitsubishi
At first no because they didn't do a good job to install new mirror and a lot of strached and Incompleted job and took one week to finally get my suv fixed for just one thing which they bended the mirror corner then they had to other another new one then finally I got my suv back.
Stingray provided me with excellent service, they communicated the progress of my vehicle frequently and made sure I was happy. My truck looks great! The paint job is phenomenal, can't even tell it was in an accident. I will definitely recommend them for any collision repairs.
Vehicle returned yesterday, but while driving home noticed right side mirror rattling. Although the right side door was replaced the original right side mirror which was displaced due to the accident was put back in place. It appears the mirror was not properly installed. Hoping to have it repaired soon. Overall a good experience.
Manners are important when talking with a customer. Employees should never downplay another employees role in the company. It's important thing keep your customer up to date with information and not forget to call them. My vehicle smelled like a sweaty gym room returned. My bed mat had footprints all over it when returned.
Mike G and team were wonderful. I had a couple of concerns and they addressed each one of them I was very impressed with the service that I received. There is one issue with the way that the car is handling that I will discuss on Monday 12.28. Other than that, I'm pleased.
I was so happy with the way Stingray Chevrolet worked with me on my car repair. It was half the time they said it would take and the work was awesome. It looks like I have a new car. Will definitely take my car there again if the need arises. Thank you so much!!
Quick, extremely friendly, I was always informed of the progress. Amazing job!!
Vehicle Make : Mitsubishi
Felt treated in a very professional manner.
The only thing that was negative for me is how they required 50.00 from my credit card and the amount was out of my account same day. However I have to wait two to three business days to recover it. I don't think any monies from me should have been taken at all.
Service and job well done
Your team did an amazing job. Thank you for the great service
Completely satisfied!! Stingray Chevrolet done an awesome job on my truck!! Great experience!!?
There was a chunk of black sticky stuff stuck to my car in the area above where you were fixing my car, and that area also is very smudged up and dirty. Plus you missed a spot on the door, however the gentleman buffed it off although it's still nicked. I realize my truck has many nicks in the paint because it's almost ten years old so that doesn't matter much to me. What matters is the sloppiness to the area around where you fixed my car
Everyone was very friendly and helpful. They made or drop off and pick up very smooth!
Efficient, on time and did exactly what they said they would do. Great service is odd in today's society so what a pleasant surprise. Thank you!
The car was given back brand new like it never had an accident! Thanks Stingray!
The body work done on my Mustang was amazing. You would have never guessed that it was in an accident. And the guys went out of their way to make me aware of what exactly was going on with my car even though it dealt with something that wasn't part of the repair. I will definitely bring my car back for any work that needs done in the future.
Great, high quality service.
Repairs incomplete. Car's alignment was off when I picked it up. Tire was leaking air, so by the time I was done working, I had a flat. Car was obviously not test driven before being returned. Seeing all of these things get overlooked makes me question the quality of the repairs that were done.
Vehicle Make : Volkswagen
Thanks awesome job!!!
Good and fast service ????
They were prompt and very helpful
The service was excellent.
Awesome job. Friendly, fast. Helped make a stressful situation easy to deal with. Thank you! !!
Exceptional service, thank you so very much for making a difficult time easier.
Great Job and done in a fast time
My entire experience with Stingray Chevrolet was fabulous!! From the moment I walked in to drop my car off for the body repair to the time I picked it up. Everything was already taken care of.... I didn't have to do anything. Keep up the awesome work!
Awesome, everything went great and according to plan.
Yes,im satisfied i appreciate what you have done,thanks
After 3 weeks of waiting for a new windshield to arrive At the dealership, I decided to pick up my car. It has not been repaired and I have not received an estimated date the repairs will be completed.
This was my 2nd vehicle repaired by stingray chevrolet.If i ever need anymore repairs or know someone looking for a repair shop i most certainly will refer them to you.
Fast turn around and quick response.
I greatly appreciate the fact that Stingray Chevrolet gave us a courtesy car while our car was being worked on .
This speaks leaps and bounds about their customer care, and it wasn't even a car from this dealership, but we will certainly visit stingray the next time we need to buy vehicle .
And thank you for a job well done , the repair was excellent!
Looks like new and car is clean
Everything was great. I really loved the txt updates and the constant contact. I really felt involved in the process
Rich did a great job of communicating throughout the repair process and was there to cover the repairs when we picked the Vette up.
Steve Scott was the estimator. He was able to get my car repaired in half the time allotted for the repair. The body shop did an awesome job. I would highly recommend them!
Ripples in plastic bumper cover. Dimples in bumper cover. Sharpness of fender no longer present because so much fill was used.
Overall, service was outstanding. So friendly and professional. Stingray is an amazing operation. Very impressive. Unfortunately, after the body work was completed, there was overspray on my tailgate and a scuff mark on the door. I had to bring it back a few days later to correct. Besides the small inconvience, I'm very happy. With the service i received. Thank you for a job well done. Keep up the good work!
Stingray... you're second to none!
not completely satisfied at all grind marks in door jam just poor work in other areas
Appreciated the regular updates and text messages.
Vehicle Make : Mitsubishi
Your guys did a great job
The staff was friendly and really seemed to care. The repair was completed quickly and I was kept up-to-date throughout. The quality of the repair is also exceptional. It's impossible to tell anything happened to begin with! Thank you all.
Awesome service very pleased
Great repair and great customer service!
I'm very thrilled with the service Stingray Chevrolet provided. Not only did they provide excellent service, but they made sure my son's car seat was strapped in correctly. As a customer and Mother, I'm beyond satisfied. I'm very grateful for everything they did. I know I made the right choice in leaving my vehicle in their hands. Thanks once again.
Very professional and smooth transaction. Would definitely recommend to others
The estimator is working to insure my satisfacyion.
Everything was efficient and flawless
Looks like new. Thank you
Great communication, I loved the text that were sent out with notifications of certain processes and about my car being repaired, quick service and how easy it was to get it going and get it fixed! Great job to those who fixed my Gretchen! (My Avenger) it looks just like new! ??
The job was done well but it look twice aslong for the job to be finish
Fast and they did an excellent job.
My husband and I are very pleased with the excellent service we received!!
Steve Scott was very friendly. He explained step and the repair crew did a bangup job. Sorry a little play on words. Very happy with the results. Thanks Stingray Chevrolet.
Everything seems to be fine. The exterior repairs look great. The paint job is excellent and the exterior and interior cleaning job is awesome. I was extremely pleased with getting my car back on the day you said it would be ready. I would definitely do business with stingray Chevrolet and will highly recomend you. Thank you so much. Mary H
Thank you for making my repair painless and easy to deal with!
If every business ran as fast and efficient, and courteous, and mixed with other companies such a Geico insurance, Enterprise rentals. Then this would be the American way. People helping people. Your service is finalminal. Thank you again. You put a new meaning to the words Team Work.
Great work....super communication. We trust StingRay completely.
Thanks Chad for quick and great service
The repairs were superb, but the wait time was more than twice the estimated time
Steve Merrit in the Collision Department always kept me informed on the repairs of my vehicle. He answered and addressed all of my concerns. The Collision Shop did an outstanding job. Excellent Service, thank you.
Steve was great to work with
The Stingray team is top notch!
Fast friendly and courteous service from the moment I arrived! Repairs were completed within two days and I was updated throughout the entire process! Great personal and service thank you!
Steve Scott was very kind and curtious.
Vehicle Make : Volkswagen
They did a good job.
Only place I would ever trust with my car!!! Stingray Chevrolet is the best in the business.
You did an excellent job on my car, it looks beautiful.
Work was very sloppy, vehicle still smells like paint.
I liked the updates via text messaging.
GEICO ADJUSTER told me has going to do alignments vehicle and he did not . ny Honda civics alignment has been whacked ever since accident. I was called Wednesday that car was ready and I pickup Friday and it was not as I expected that is why I was hesitant total it to a GEICO body shop I should of went to Honda dealer instead
Johnny was great! He kept me up to date on my repairs, was courteous and helpful, and my car looks beautiful!
Vehicle Make : Volkswagen
Everything was quick. The people were kind and answered all my questions everything was thorough. Also I went to pick up my vehicle it was wanes and vacuumed which was awesome and put a smile on my face thank yall very much everyone who helped in the case of my car
Repairs were done in a timely manner and I was treattreated with respect.
the crew in the auto collision ctr are awesome.. just wished I didn't have to see them as much as we do....lol