Customer service level is great. Always prompt to let me know status and answer any questions or concerns. Handle communication with insurance adjusters and rental cars.
It was very nice to receive updates via text. This is a great way to keep customers in the loop. Great service. Thank-you.
We really appreciated you keeping us up dated on the car. The car
Looks great. You can't even tell it was ever in a car accident.
The color matches perfect. Thank you again. We will refer people to you.
There's still scratches on the hood where they were supposed to fix.
I was very happy with the work Carstar did on my car. I would use them again. Also the cookies were great! Thanks Carstar!
The staff kept me informed of the status of my repairs. Everyone was very nice. The car looks great.
Thanks for the breakfast ! :) (the cookies)
The lines do not match up on the front wheel fender. The front bumper does not line up with the fender. It like the core support is not correct. There is also over spray on the rubber seals and black molding. The car is brand new and it looks like it was put together incorrectly.
Very easy to work with... Very friendly and accommodating needs of customer.always kept customer well informed. Good job
You made the repair process very easy.
They did an awesome job! Took their time and did all the paperwork with the insurance and rental car companies... I didn't have to do anything! I highly recommend them!
I cannot think of anything that could have been done any better. Thanks to everyone.
Sanding dust left on taunau cover and the entire vehicle could have been cleaner Could have given at least 6 cookies instead of four 12 would have been mora acurate
I just picked up my truck but everything seems to be well done.
Everything about my experience was perfect. You guys are doing customer service the right way! I had my rear bumper smashed in by a 16 year old girl. When I took it in to get repaired, the entire process moved quickly and efficiently. They were very kind and kept me updated on my car's repair progress every step of the way. Blaze was especially helpful and even remembered me from my last visit! After my car was fixed, they quickly let me know that I could come pick it up and that they had washed it for me! Not only did I get a free wash, but when I arrived, Mike at the front desk gave me a delicious bag of fresh-baked cookies! Amazing! Keep up the good work, guys! I never like to get in accidents, but in the case that I do, I'll be back to get help. Thank you!
I loved it here and will definitely recommend people to come. Everyone I came in contact with was very friendly and personable. Everything was quick, easy, and organised. Very stress free. I liked receiving the text messages giving me updates on the progress as well. I want to give a complement to Blaize especially. He was awesome for me!
My experience with Carstar was positive and painless. Everyone was courteous and professional. I would definitely recommend you to my friends. Thanks for the cookies!
My experience couldn't have been any better. Thanks!