We liked the updates along the way.
Vehicle Make : Volkswagen
I appreciated and felt like the professionals cared about my car as much as I did. Thank you so much for helping me through this process. I will always recommend you to anyone that needs bodywork after an accident. You guys are wonderful!
Fast, smooth, good updates, ready on time.
The work is excellent. And the daily updates were most appreciated.
Your job was excellent and timely. I have already filled out a form. Thank you. Frances D
The whole team was absolutely wonderful!
Excellent communication. Thorough job. Willingness to explain process & paperwork. Will only take our cars that need body work to this shop.
The team was very quick about getting the parts needed for the repair, getting my car on and out of the shop and keeping me in the loop about everything that was going on. Based on this experience and the convenience of having them with usaa for me, I would absolutely recommend anybody needing a repair to use this shop.
The updates put my mind at ease and really surprised me. I am very pleased with my Jeep. The staff was pleasant and professional.
Job well done. The young man whom in processed me along with the young lady at the front desk were very professional.
The Joe Hudson team was great. They kept me informed through the repair process. As I had to travel **** ****/2 hours to pick up my car after everything was completed, I was very disappointed to find greasy handprints all over my leather interior. Literally a full handprint where they replaced my seatbelt. I also noticed on my way back home that my steering wheel is not sitting properly. It is not aligned and it seems when the airbag was replaced- it wasn’t seated correctly.. I called the shop and they were a bit take back by what I had found. I asked if I could take it to my local Joe Hudson and they kindly agreed. I am very appreciative that they were able to repair my car, but the greasy mess is all over my vehicle. I will have to have it thoroughly detailed, which is going to cost a hefty amount unfortunately. I am also a bit hesitant to take it to another Repair shop. I feel that I need to take it to Honda for the necessary correction which will be more out of pocket cost. Please don’t get me wrong- I am very appreciative, I just wish attention to detail would have been better enforced for quality purposes.
Awesome job that is why I am a repeat customer.
Outstanding service and professional help. Completely satisfied .