All of the people working at JHCC were fantastic and the car looks great. Bit of a delay because the car bringing the part from Atlanta had an accident, but I was kept up to date on a revised completion date.
The staff I interacted with were friendly and accommodating. Both verbal and email communications were clear and kept me up to date on progress of repairs to my car. When I arrived to pick up my car, I had bought a trunk load of groceries and your staff as well as the Enterprise rental car provider driver cheerfully and quickly transferred the groceries to my car in the rain. Thank you for a good repair experience. The quality of the work seems fine even though a thorough inspection was impossible due to the rain and falling darkness but your 100% no guarantee assured me that I had recourse if any of the repairs failed.
The body work was perfect. Paint exemplary. The problem was they did not clear the alarms. I had to go back to the shop to get them to clear an alarm they should have cleared
This is my second experience with your shop in the last year. I am very impressed with your efficiency. You do an excellent job keeping me updated with the work. Both my car and my daughter's car looked great when you finished with them.
Communication was above and beyond, repairs were completed in a timely manner, issues were handled immediately
Wonderful customer service!
The Max looks better than before! Thanks,
They where amazingly fast,courteous, and genuinely concerned. Deffinately made the effort to show empathy and let me know me and my vehicle was I. Good hands. And issues I have or may have in the future I have full confidence that they will without hesitation take complete care of us. Will recommend and use again if needed. 5 star service if I ever saw it.
So far all looks very well and all is satisfactory. Thanks.
Service was fast and courteous the updates were great and the work is top notch
Very fast and efficient service. Quality work.
Awesome People who cares about there customers
Great employees! Very informative and efficient
I am completely satisfied!
So quick that I was disappointed I couldn't drive my rental longer! Haha thank you for being so good, the job looks flawless.
Car looked great. Staff kept me informed throughout the process. Professional and friendly.
The entire team (starting with Leslie scheduling the appointment for my estimate / scheduling the repair / explaining the repair process and what to expect etc. as well as the estimators and repair crew) all did a great job of being courteous and helpful. Overall very pleased with the experience. Thanks To All at Valleydale Rd. Joe Hudson
The updates on the stage of repair if my care were very helpful. The courtesy and promptness of the staff was excellent