Vehicle Make : Volkswagen
**** was excellent.
Staff are very friendly and efficient.
The car was ready 2 weeks early. Biggest surprise.
Thorough. Great job. Roger (Las Vegas) is the best! Excellent customer service. Kept me completely up to date on progress. Will definitely recommend AutoNation for any need repair work. Thank you so much for such wotservice in a stressful situation for me.
Your quality control is not very good. When I picked up the car I did not have a lot of time to inspect the repair work. When I got home and inspected, I found out that the driver side door panels were not flush. The front door panel was higher than the rear door panel. I had to take half day off from work so I can bring it to the shop and show my complaint. It was a waste of my time. This poor work is on the outside and can be easily seen. So now I am concerned if the other work done on my car were done correctly, especially the ones that are hidden and cannot be easily seen without dismantling the vehicle.
The cabin also smelled like thinner or like nail polish when I drove the car home. The smell is present till today.
I am not satisfied.
Excellent work. The vehicle looks great!!!
Just wasn’t completed. Need to take back. Part of area was “Bondo resin puttied” without being painted afterwards. Totally unacceptable.
Roger had great communication and always kept me up to date through out the whole process.
Roger did a great job keeping me informed and handling everything for me. I hope I don't need a mechanic for a really long time, but if I do, I'll be going back to Auto Nation!
Thanks for you excellent service.
Thank you for the superb service that I received. I was greatly appreciative that my car was repaired and returned to me 4 days earlier than what I was told when I initially dropped it at the collision center. Falon kept me informed about the repairs every step of the way. Kudos. My car looks like it did when I purchased it 7 months ago. I will definitely recommend your business. Again. THANK YOU!
My representative at AutoNation Collision Center, Doug ****, was very professional and courteous. He made the whole experience better.
Your Reeptionist is rude. And when I picked up my vehicle it was not completely ready. And there’s still spots from the rain, and it was not washed. I’m not happy.
Great service very easy to work with. Are thank you Falon .
Great job, done in a timely manner, personnel very friendly, updated constantly during the process so I knew what was going on, very happy.
Car looks great. Your company’s communications ****.
Special thanks to Roger who does his job in a very professional way and providing excellent customer service. Thanks Roger for your patience. God bless you.
Very pleasant man!!! Made me feel informed at ALL times!!!
I will refer your auto shop to my friends, famiky and tekatives