I was a little apprehensive because I love my baby so much. You guys did a great job communicating and giving realistic expectations and she looked so good when I picked up!
Connor said they would touch up a small scratch on the side of the car that was not a result in the accident. The repair of this scratch was outlined very clearly in the work order.When I picked up the car it was not done.One of the employees touched it up while I was waiting but he said the paint would likely come off in car wash because there was no clear coat. Other than that, my repair was fine
The communication by staff in keeping me updated as to the status of my vehicle was exceptional. There was no second-guessing when my vehicle was going to be finished. It was a wonderful experience and I will definitely return if the need should ever arise again.
My vehicle was restored perfectly back to its original condition. I am a very happy customer.
Team did a great job on my bumper even fixed my burnt break light bulb. I have been a frequent customer here since it was named Alden Farris I didn't even know about the name change. But, still I have a great positive experience coming to this shop. I will be surely bringing my other vehicle here for another fix.
I am 100% satisfied with the work and service that Fix Auto provided. I would highly recommend them.
The personnel that I dealt were always helpful and provided me with the information to make the best decisions. I would definitely use your services again if necessary.
Estoy muy complacido con el servicio y atención que me proporcionó Jorge Serrano no me pude despedir de el pero si ustedes tienen personal cómo Jorge les doy un 10 gracias excelencia
The car looks great and the service offerEd B
The entire staff made me feel like a valued customer. The work was done extremely well and I am entirely pleased .
Jorge and his crew did an excellent job. He did what he said he would do and well within the time frame we discussed.
Great company to get my car fixed. The entire process was very streamlined and easy. The car was ready for pick up as expected and upon pick up the car was detailed. Thank you guys
Car was returned as good as new and sparkling clean too. Great job!!
The work was beautifully done and sooner than expected. The finished product made my 4 yr old Honda Accord look like a new car. I have used this company before they became Fix Auto Downtown and they have always been excellent. I’m delighted to find the same fine quality in Fix Auto as before. Jorge
Serrano does the estimates and oversees the body repairs. He is honest, professional and extremely good at what he does. I could not recommend him more highly. Jan R
Being updated on progress daily way very reassuring.
The patience exhibited by George and the team with a change in timing was calming. The experience was first rate
I am very pleased with how efficient and courteous they were here at Fix It Auto. I can not express enough how diligently and professional they all have been at this car shop.
Keeping me updated of all updates was awesome and I really appreciated that.
Outstanding customer service. Great communication, provided updates that was very helpful to our tight work schedules.
Looks brand new and finished when promised
Jorge Serrano is enjoyable to work with.