The Carstar staff that we dealt with in Lexington were extremely professional and very pleasant to deal with. My husband is extremely particular about how our car looks and he was a 100% satisfed with the body work performed at Carstar. We would highly recommend them for body work and we were extremely happy with everything including the time it took to repair our car, the great staff, the professionalism, the cleanliness of the office/building, and handling our insurance claim. Great experiance.
I found the staff to be very polite, friendly, and courteous. The repairs to my car were completed in a timely manner. I was very pleased with the results. Excellent service!! Will definitely recommend CarStar to my friends!
Excellent quality of work and the concern for me as the customer was outstanding. Chase provided good advice and they lived up to all of my expectations. I hope I never have a need to go back to a body shop but if I do, I will come back to Carstar. No doubt.
Kendra made the entire process so easy for me. While I hope I’m not back, I will certainly use them again if necessary.
Great outstanding job. Will recommend to everyone Thanks again
The repair work was excellent.
Great Experience super good work on my new Fusion.
After further inspection. I noticed much overspray on the top cover. There is a tear in the front bumper that was not repaired just painted over. The headlight is from the wrong model year and does not match the existing one. The front bumper was not installed/ adjusted correctly leaving a large gap at the good. Also somehow water LOTS of water was in the interior of the car. I have removed the seats and have been trying to dry it out for 3 days now to no avail. The padding built into the underside of the carpet is completely waterlogged and I fear it has ruined the carpet
Excellent job on the repairs. Very friendly and speedy service. I’d definitely recommend CarStar!
I had gotten in a horrible accident that almost totaled my truck. Ryan and his crew took their time getting everything fixed the RIGHT way. They did an amazing job piecing the truck back together, and the paint was phenomenal, I'm so glad I spent the extra money to paint the entire truck!! The staff is amazing and the customer service is outstanding! I hit a deer a few weeks after getting the truck back and took it there and they had no hesitations when it come to helping fix it! I couldn't have been more happy with the work they do! They definitely will always do the work on my vehicles!
Quick and good quality. Met the schedule they said they would.
Ryan and Bruce followed up with all the information I needed and did a excellent job.
Bruce was wonderful! He went the extra mile to assist me !
I was very impressed with the professional and friendly manner everyone had and they kept me informed of the progress of the work they were doing on my car. I will definitely return if there ever is a need! Excellent experience!
Great customer service!!!
Excellent Price, service and repair looks perfect. thanks for a job well done J hawley