Please inform your entire crew how happy I am with a job well done. It is a rare thing these days to have a terrific job done and great customer service. We experienced both with flawless. I can't tell you how happy I was to get my truck back in one piece. There also was a small door ding and it was gone when I picked it up. We are in the retail/custom work business as well and rely on great customer service to keep our customers coming back. I would never go anywhere else. Thanks again to everyone involved in the whole process.
Kept us updated through the whole repair. Car was exceptionally clean on a winter day. Great customer service! 10/10 would go to again!
Bob Shields? I think that's his name, was so professional and his staff were so accommodating, that I am so happy and would refer the use of Flawless auto to anyone who encounters any and all body work. Again, I am so grateful for his care and updates to our repair. They are absolutely so accommodating and professional.
Richard and Ophelia Cardenas
The updates via e-mail was nice. The repair was 1st rate as always, on time and the staff was great. THANKS!!!
We had such a great experience with your company! Your customer service was outstanding and exceeded every expectation we had. Thank you for the extraordinary work you did on the Car as well!
Amazing and nice people to work with . The give u a promise and don't break it. Had my truck done before they estimated truck only had to look ugly for week. They were amazing!!!
My truck looks amazing! Job well done ????
Very professional, friendly and got done a day early
It took a couple days to get the estimate, but once the **** got rolling everything went very quick. I really appreciated Kevin keeping me informed throughout the process, and the text updates were nice too! My car looks and runs great and I'm happy to have it back before the weekend. Thank you!
Fast. Professional. Thorough.
What's not to like?
It is great to be able to completely trust that you will be taken care of in a professional manner. The added bonus is that the people are so nice it completely takes the stress out of the situation
Thank you for fixing our Pathfinder is record time. However, I did bring my Rogue in for an estimate, then checked out one of your competitors and he came in 300 under your estimate. I expected that you may try to "better" your deal, but no offer was made. I would rather have you do the work but this repair is on my nickel and I had to think about the total cost to me.
the employees were friendly and professional. Our car looks great and was completed earlier than the initial expected date. I am highly satisfied overall with Flawless autobody and would recommend them to Others.
Charlie at the front desk needs to improve her "personable" skills. She is rude. Everyone else is nice, friendly, and extremely helpful. This is my second experience with Flawless. If it was not forveveryone else, I would not return. Charlie's first impression leaves a bad taste. Flawless is first class and everyone there needs to be that way. I understand a bad day or moment, but she was rude everytime.
My car is like new again! Wonderful customer service, communication, and attention to detail!
The most amazing customer service oriented auto body shop I have ever had work on my vehicle! Charlie goes out of her way to make sure that I was informed at all times and Bob stands by his customers no matter what! I will not use any other shop as long as Flawless is doing business.
Excellent body work and customer service. Thank you very much!!!
They did a great job thank you
Very professional and made extra efforts to ensure my satisfaction.