Vehicle Make : Mitsubishi
My car took 4 weeks and wasnt repaired. It was showed finished on Thursday. I came in on Monday to my front end not even closely attached correctly. Deep scratches in my hood. My car completly forgotten about in double checking quality work . even told you i was mpving to Colorado 3 different times which is why I needed this done before the first.
Your repair shop completly let me down , and is some one I will never ever use or utter a positive word about. Your manager was polite but the repairs shoupd of been double checked and approved by mamagement before the APP notified me it was done and then finding more issues. You should feel bad about the repairs you did to me car and the time frame. Unacceptable .
I appreciated the daily updates on the car repairs and that the repairs were completed ahead of the estimated time and within the estimated cost. When car repairs were completed the repaired area looked brand new.
I got my car back in one day and you all did a great job fixing my car !!
Thank you very much!!!
A better partnership between insurance companies and repair centers should take place. I did not enjoy being the middle man.
Clinton was amazing through the whole experience. Informative, professional, and very customer friendly. Front staff was courteous and very helpful!
Awesome customer service and great repair work!
Excellent Service. The outcome exceeded our expectations.
All of the team were great and kept me up to date and helped me through the entire process. I would definitely recommend to others
Barbie was extremely helpful and pleasant. She greeted me with a smile both every time I walked in the building. The repairs done to my car were superb. I’ll be returning in the future if need be.
EXCELLENT job on my vehicle, timely and great service.
I was absolutely totally satisfied with the repair work that was done on my car. You could not even tell that it had been in an accident. The car was spotless when I picked it up, and it even smelled like a brand new auto! I wouldn't take my car anywhere else.
Karen Ranger did an excellent job explaining how the repairs were going to be done. The Bodyman did so good i can't tell that the car had been damaged. The Paint Team did so good you can't tell it was painted and the Detailer did a fantastic job cleaning my car and also disinfected after the repairs. I highly recommend this shop to anyone that wants quality collision repairs. Quality is Job One is very evident with this shop.
Great service and workmanship. Thanks to all.
They did an Awesome job with my car. It looks like new!! Clinton was always extremely helpful and quick to answer any questions that I had.
I am sorry for that last comment survey that was not right. I was thinking this was from the outage Ford on Jefferson Avenue in Newport News. The bowditch Ford Collision Center was really wonderful. They took care of my problem Clyde had more than enough time to talk to me. Answered all my questions I'm sorry that I got confused about who is who. Thank you
Clifton and his team was awesome...I love that they kept me posted with the status of my vehicle via text messages. When my car was returned to me, it looked great and it was cleaned. Thank you all so much!
Good job. Delivered early.
You guys did an amazing job and my car looks better than before. I love it.
The fantastic gentleman that help me please Let him know How much I appreciated his kindness. Being in business for 30 years I appreciate Genuine help.