Appreciate the text messages that kept us up to date on the status of the repairs. Everyone in the office was very helpful and courteous. Repair was completed ahead of schedule.
The work looks great, and customer service was excellent.
The only thing I would have liked to see done differently was that the workers apparently broke the wiring that connects my camper shell, then threw it back together incorrectly and did not mention it to me at all. My camper outfitter has offered to fix the problem for me, but it would have been better if the folks at Thoroughbred had informed me of what happened even if they couldn't fix it since it's non-standard equipment.
This erodes my trust a bit and makes me wonder if any other corners were cut. But overall I'm very happy with the service I received and I would return to Thoroughbred in the future.
Excellent service and customer friendly and helpful
They were Fast and communication with the progress on my car was nice to know.
My truck was finished 4 to 5 days earlier than projected. They did a wonderful job and it looks brand new again. I was kept apprised of the progress the entire time. Thank you so much for your professionalism and your attention to detail.
We are so please with the quality of service and repairs made to our vehicle. There is no better place than Thoroughbred Paint and Body. The staff and management were very professional and polite and explained everything they did. We highly recommend them for any type of repair. Thank you.
Job well done! Thank you!
My car is so beautiful. The job was so perfectly done that it actually looks brand new! The customer service is topnotch, warm and friendly, and the pricing is better than competitors' pricing. I wouldn't take my car anywhere else!
Extremely pleased with all work and staff. Thank you.
Vehicle Make : MITSUBISHI
From the very first call, everything went amazingly smooth and easy. Amazing staff! Great communication through daily text messages and Todd. Work on my vehicle was great. Absolutely wonderful experience. Thank you!
Everyone that I dealt with was pleasant and helpful. Whenever we have an issue with our cars that requires a body shop we bring them to you. I always recommend your business to anyone that asks.
Jeanne worked on my claim for car repair. Jeannie was very thorough and professional in handling the claim with the insurance company. She made sure the repair job was done right and on-time as promised. Jeanne's effort to expedite the repair and keeping the client informed of the repair status is greatly appreciated.
Great service, great work, well done.
Prompt service, kind and supportive office staff, and an absolutely beautiful job!
finished it early and it looks great
Great work. Kept me informed. Pleasant to do business with
Everyone made an inherently painful experience as painless as possible.
Very helpful,quick & good work.