I was kept informed of the process. I thank them all for the Professionalism they e extended to me.
Albert Parra is a rockstar! He took care of my like it was his own. The car looks amazing! The outcome of the repair is like it wasn’t in an accident. Thanks to all the staff! 200% overall
Albert kept me informed about my car, and had my car finished on time. He was very helpful and helped me out very much.
Albert parra the collision rep was very knowledgeable and courteous in all aspects of my vehicle repair all the people I came across were professional I would recommend penske Ford to friends and family.
I had a great experience and car was finished in a timeless manner
Great team at Penske Ford! The whole crew I interacted with was very friendly from the woman at the front desk to the technician that did the work! Also I would like to recognize Mr. Alberto, he was very informative and friendly. He gave me the confidence that the work was going to be done correctly with pride and kept me informed through the whole process! No complaints!
Your did a very good job. It’s way beyond my expectation. Thank you.
I am completely satisfied with the quality of the repair to my mini van and will recommend Penske Collision Center to anyone needing repair. You get 5 stars from me. Thank you
Did a great job and my cars rear looks brand new! Albert is such a cool and friendly guy to work with
Repair was great. Took longer than original estimate but better right than rushed - unexpected things do happen I understand. Somehow **** was dropped on notifying me about the status - especially about going past original expected completion date(s). Not a show-stopper - some customers might be more aggravated than myself though.
Very good customer service. I like the service completion upsate texts.
Very smooth experience, everything was explained clearly and all questions were answered. Only slip up was my passenger window did not roll down upon pickup of vehicle. I brought it to their attention and they promptly fixed the issue.
Very quick turnaround and excellent job
They did a great job, and most of all it was done 2 business days ahead of schedule, Thank You Penske Team, I will recomend You for sure.
Rear and frontended 2009 Honda Accord
Everything was perfect, except new damage (scratched to plastic wheel well and front end trim). These scratches did not exist after my accident and prior to repairs.
I really appreciated the consistent updates on the status of repairs and the courtesy and professionalism of your staff
Excellent customer service