Paschel S.
Vehicle Make : Honda
Doug was incredible during a long time of errors on everyone but Herb's. Thank you all for being so helpful.
Kathryn M.
Vehicle Make : Hyundai
Right bulb is out
Wheel lock is missing
Windshield is whistling periodically.
I will be back in on Monday.
Arie R.
Vehicle Make : Dodge
Unprofessional and dirty job
Extremely poor customer service
William M.
Vehicle Make : Nissan
We are happy that the repair made the car look as good as new!
Grant C.
Vehicle Make : Jeep
Jessica did a great job of keeping me informed of progress. However, the after repair inspection & quality control process was not completed properly. I will need to bring the vehicle back in for a couple of issues. Example: Leaking water into rear hatch.
Kiddist H.
Vehicle Make : Chrysler
Thank you for keeping me updated with your progress
Bradley F.
Vehicle Make : Ford
Truck looked great!
Gilley E.
Vehicle Make : Ford
Herbs is yhe only nody shop in the dallas area that would ever use. They have done work on a couple of cars for me. They do a great job and are an honest business. They won't take advantage of their customers.
Charles M.
Vehicle Make : Nissan
Staff is professional and the work was done quickly. Also, good communication
David L.
Vehicle Make : Ford
Great experience
Melvin T.
Vehicle Make : GMC
The initial quote was wrong but was corrected. Then a part was discontinued and that portion of the repair is still incomplete but my insurance has paid for the repair!! I was told that my insurance would be reimbursing me then my insurance said Herb"s is reimbursing me. I'm a bit confused. One thing I'm not confused about is the bad customer experience and customer mistreat!!
Robert R.
Vehicle Make : Nissan
The repairs were outstanding! The customer service was a bit lacking. I requested a quote on additional repairs. I received the quote on the day I was to pick up my car. This not the only support issue.
Christophe F.
Vehicle Make : Cadillac
Tim and all his fellow employees are great to work with. Always available to answer any concerns regarding repair of vehicle. My Cadillac looks like new! Fabulous job!! Jessica and Ashlee sent emails to keep me informed. My thanks to everyone involved!
Zachary H.
Vehicle Make : Kia
Everyone is fantastic. Very friendly and courteous. I was pleasantly surprised with how quick the turn around time was.
Miranda T.
Vehicle Make : Honda
Wonderful Job! Very pleased with the repairs.
Mario R.
Vehicle Make : Nissan
I have always been very happy with Herbs professionalism
when it comes to repairing my cars. You have always
Done right by me, thank you!!!
Shirley B.
Vehicle Make : Ford
My car looked great!!. I as very pleased.
Gayle R.
Vehicle Make : Mazda
I enjoyed how quickly the service was on my car, the updates regularly and such a quick drop off/pick up process. Thank you! And the car looks great!
Terry H.
Vehicle Make : Ford
Excellent follow up and updates on the car status. Staff was very friendly.
Car really look good.
Edward M.
Vehicle Make : Nissan
I remember why we stopped using Herb's before, you where about 200-300 more than the price we received from another approved repair shop. The only reason we brought here was you were closer to my work.
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