David T.
Vehicle Make : Dodge
Great customer service. I was treated very well.
Diane M.
Vehicle Make : Chevrolet
Herbs in Frisco more than exceeded my expectations. Thank you for providing a extraordinary experience!
Derek D.
Vehicle Make : Dodge
Everybody was very professional and friendly. My car looked excellent when it was finished! Brian Lowe, who was assigned to me at the Frisco shop also did a great job!
Rosalyn L.
Vehicle Make : Toyota
I was extremely pleased with the service at Herb’s. The work was superb and completed ahead of schedule. In addition Brian and the manager were extremely kind and kept up good communication throughout the process. Rosalyn L
Chris C.
Vehicle Make : Ford
I was called and told that my car was ready
For pickup when I arrived at 4:45 to pick up
It was not ready. I had to wait 20 minutes
Because it was in clean up.
Upon inspection the body work looked great
However during the repair a cap fell out of the
Handle cover driver side That is being ordered for me. Also my right headlight
Was not connected. I had to take the headlight out and reconnect at autozone
Your body work and paint are spot on but you need to tighten
Up the little things.
Amy R.
Vehicle Make : Honda
Car looks just as it did before it was wrecked. And, I appreciated the text messages along the way regarding progress.
Penny W.
Vehicle Make : Honda
Everything was great.
Lisa G.
Vehicle Make : Toyota
GM was very helpful
Lydia M.
Vehicle Make : Hyundai
The service was great from every employee I encountered. Thank you all!!
David G.
Vehicle Make : BMW
Good work and people.
Carol M.
Vehicle Make : Acura
Thank you.
Alicia O.
Vehicle Make : Nissan
I was very satisfied with the quality of work done on my car and the whole process, including getting a rental car, was so quick and easy! I really appreciated the level of professionalism during the whole process and would recommend Herb’s to everyone I know!
Latasha H.
Vehicle Make : Nissan
Just continue to do all that you guys are doing. We were completely satisfied with your services from when we first step foot into the building acknowledging our presence or to get setup for a rental car and to continue to update us on the status of our vehicle, to see the end results We have no complaints...Great Job !!! Herb’s to a service Well Done !!!
Joann O.
Vehicle Make : Chevrolet
Completely satisfied!
Larry B.
Vehicle Make : Mercedes
Great system and fast repair. I like the tracking feature for job progress.
Katie P.
Vehicle Make : Subaru
Best place EVER! They kept me updated. Promptly gave me a rental car. Texted me throughout and the repair was flawless. All within 3 days! Great experience and would recommend to everyone.
Susan K.
Vehicle Make : Chevrolet
Tina Gordon, my check-in person at the front desk is a jewel! She waited on me hand & foot, constantly concerned for my comfort. What a fabulous first impression! Big change from a few years ago when I had my Cadalliac in and it sat there for a few days, waiting for a part. The adjustor told me if I didn’t like it, to take it elsewhere! The car was drivable, so I took it back until the parts came in. Anyway, everything went smooth this time; adjustor was wonderful & shop got car done early!
Denzer.linda Denzer,frank.
Vehicle Make : BMW
Car came out looking like a brand new car!!
Nick P.
Vehicle Make : Dodge
Great work!
Kevin S.
Vehicle Make : Ford
Very professional communications and timely updates.
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