Unfortunately I have been to Herbs three times this year which is three more times than I had planned; HOWEVER, if you find yourself in need of repairs from an accident they are the only place I would recommend. The work is done to perfection and their staff is so helpful and kind.
Everything went perfect. My truck looks great. Thank you. I will refer you guys to my friends.
I have always used Herbs for my repairs. Great service and good communication regarding timeline for completion of work.
The repair was done to my satisfaction, however, it took a week and a half longer than estimated. In addition, there was very little communication about the delay or the new expected delivery date.
Great work and fast service. Staff is always very professional and friendly.
August was great! He kept me up to date on the status of me car, very kind and professional. The experience of have a wreck was made less traumatic by the friendly folks. Thank you!
August was professional and worked hard to get the car finished early. Impressed!
Thank you for your speedy service. You made everything go easy!
Issue was not resolved. Issue was to be taken care of per agreement with insurance conversation. Herbs replaced parts not in diagnosis and only replaced what adjusters agreed too. Bait and switch by insurance. And Herbs blindly following their direction with NO communication or notification of cost to repair. Only agreed to repairs because of GUARANTEE....NO SUCH LUCK **** DAY JOB GOING ON 2 WEEKS!
Vehicle Make : VOLKSWAGEN
They finished my car within the timeframe promised and it looks brand new
I had requested two repairs. Only one was done.
Sandra was great! Very thorough and diligent.
I have done business with Herb’s for over 30 years. Years ago we worked with your shop off Harry Hines. The work has always been great and so is your customer service. You are good at what you do, period.
I am very satisfied with the level of service received and the work done on my car. They kept me posted throughout the process and there were no surprises. Hopefully I never need them again, but if so, I’ll be back here for sure. The entire team gave great customer service from start to finish. All were courteous, professional and knowledgeable. Excellent job!!
It was pleasure working with Steve. Very satisfied with entire process. Thanks.
Vehicle Make : Mercedes Benz
Very fast service, and all employees are super friendly.