Ms. Betty contacted me the second my truck arrived at Orr and kept me updated as the repair progressed. She was always available when I contacted her and I felt very comfortable that my vehicle was in good hands.
Very good gob and nice service
Absolutely beautiful work done by your whole staff! Thank you!
Most friendly, courteous and attentive. Made sure to call the rental company more than once - concerned I was having to wait on them. They made such a good impression, I ended up looking at the new vehicles and purchasing one. Excellent folks. Two ladies in office put customer service first.
Keep doing the text updates and the phone calls when the information change. I appreciated knowing what was going on with my vehicle the entire time.
Vehicle Make : Volkswagen
Excellent communication during the process!
Travis was excellent help!! Very satisfied!!!
It was more professional than I had thought, the team went over & beyond. They kept me informed about my SRX, her name is "Kitten" and upon picking her up from the collision dept. I noticed they had washed her & vaccum the interior. Again, I was not expecting the extra care they gave to detail & service. My contact representative was so engaged, he made me feel comfortable. The loaner they gave me was a new SUV, rolled it out had the a/c & music set.
Praying the safety of others but if needed, I would and will refer others to Lively Collison & care repair. The process was so easy & my -"Kitten" purrssss & looked brand new!!! :)
Thanks Again & much Success!!!
Looks good, good job, thank you
Awesome job!!! My car looks brand new. Thanks for all your hard work!!
Going out of their way to make sure every thing was look at repaired and returned with great work on vehicle
I would recommend them to anyone and would do a testament for you if ever ask
Was highly satisfied with the service & staff.
Had our truck in the shop 3 times.
All 3 times the truck looks like it
had never been wrecked. Thank you
gor doing an awesome job repairing
our truck & keeping us informed on
Handled very professionally !!! And Thank you you !!!
I had a small problem but went back & it was corrected immediately. Thank U.
Need to pay attention to details in the paint more. My truck still needs to be color sanded to get the blemishes out