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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 96 reviews 73%
4 star 12 reviews 9%
3 star 7 reviews 5%
2 star 7 reviews 5%
1 star 9 reviews 7%
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(All Vehicle Makes)
JANET G.
Vehicle Make : SUBARU
3 out of 5
11/22/2019
I was satisfied but only thing I would like to say is that it would have been helpful to know that the repair on my car was delayed because wrong part was delivered - got no return call when I called and left a message.
Girish M.
Vehicle Make : NISSAN
5 out of 5
11/22/2019
Jeff kept me updated throughout the process and I am extremely happy with the service he provided. Overall experience exceeded my expectations
Joe V.
Vehicle Make : CHEVROLET
5 out of 5
11/21/2019
The customer service by the body shop was awesome. Cody went above and beyond!! I dropped my suburban off Monday night and picked it up Wednesday night! It looks amazing. I was impressed when I saw the excellent body work and how well the color matched. My car had been washed and cleaned and I was shocked when I went to get in my car and it had been cleaned also!! I bought my suburban from huffiness in Lewisville and get my oil changed there also.
MARIA P.
Vehicle Make : CHEVROLET
2 out of 5
11/19/2019
The actual work was satisfactory. Dealing with the Collision Department was difficult. There was not a person who was unpleasant or unkind, by the way. The system didn't work. I felt like I was not directly told exactly what was happening for the entire process. I'm given to understand that you have a system supposedly in place that is to text me. I hate that. I don't want to text from somebody I want a phone call to update me and tell me what's happening. Honestly, I just spent $61,000 in cash with you and trusted you then to fix my vehicle in due time, and if there was an issue, I needed to just be updated. That's just good customer service. If there are no people in place to help as backup, then it can't be put on the shoulders of one person and I felt like that part of the system was lacking
Nicole D.
Vehicle Make : JEEP
5 out of 5
11/15/2019
Courteous and accommodating.
Wilda T.
Vehicle Make : LEXUS
5 out of 5
11/15/2019
Great job . Looks like new
**** B.
Vehicle Make : KIA
5 out of 5
11/12/2019
Everything was handled with the up most professionalism and care .
John H.
Vehicle Make : HYUNDAI
4 out of 5
11/10/2019
Your team did a great job. Lee Gibson was especially helpful. I had a very tight deadline for the repairs and he and the team worked very hard to get my car back to me in time. I really appreciate it!
Shirley V.
Vehicle Make : NISSAN
5 out of 5
11/9/2019
Thank you
Jimmie D.
Vehicle Make : JEEP
5 out of 5
11/9/2019
Quick and professional service. I or anyone else could not ask for more. It was a smooth and happy experience. Thank you all
STACI M.
Vehicle Make : CHEVROLET
5 out of 5
11/6/2019
Huffiness Collision center did a great job repairing my car's front end damage!
Meredith W.
Vehicle Make : NISSAN
4 out of 5
11/2/2019
Great communication about the vehicle/repair stays eycc
Amy A.
Vehicle Make : TOYOTA
5 out of 5
9/5/2019
I always like using this body shop.
KEVIN S.
Vehicle Make : CHEVROLET
4 out of 5
8/31/2019
Great work done on my car Will be back when I am ready for new purchase
Mary M.
Vehicle Make : CHRYSLER
2 out of 5
8/30/2019
I look forward to the call or see you on Friday in person to discuss. Thank you!
Michael R.
Vehicle Make : FORD
5 out of 5
8/22/2019
Great people, good service.
Charles C.
Vehicle Make : JEEP
5 out of 5
8/22/2019
Well done job the only thing I have is it would have been nice if the Jeep was washed. But other than that I'm very satisfied ty
Charles M.
Vehicle Make : GMC
5 out of 5
8/22/2019
Good job. Took longer than expected but the work was good
ARTHUR D.
Vehicle Make : KIA
5 out of 5
8/2/2019
Great service and fast.
LARRY L.
Vehicle Make : RAM
4 out of 5
8/2/2019
Jonathan was great to work with . Kept me informed the whole way . I was glad that we didn’t have to deal with the first guy we seen . I think his name was James He was a ****. He acted like it was a burden to him that we was even in there . Jonathan was excellent ! Thanks for a good job!

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