Herb's always gets the job done. I've had two accidents in the last year (not at fault) and went to Herb's for both, and they did such a great job. My car looked brand new both times. I recently got my car back for this second accident and WOW it was so clean. They washed my car, waxed it, vaccumed, the body looked brand new (which technically it was because it was new parts) but what really made me feel incredible is they organized my junk in my trunk, and vaccumed the trunk. Now THAT was above and beyond and I appreciate that. Recommending Herb's for life. .
Aaron is very patient and professional. I’ve enjoyed working with him.
Great job! In the 6 months since I moved to Dallas I've been in 2 accident that were not my fault and worked withState Farm on both. You're shop was recommended as a "preferred about" and I'm so thankful. Everything was repaired wonderfully and although it took longer than estimated, I am definitely satisfied. Brian even delivered my car back to me when I was working since ire had taken longer. Thanks so much!
Herb's Paint & Body did an excellent job on my car. The customer service and experience was 5 stars. I would definitely recommend their services.
Communication is great ! You always do an excellent job!
You stayed on top of it through the entire process great job guys
Aaron was totally awesome!
Such a great staff! Thank you for your excellent work and kindness. You made my car pretty again!
The team said it would take 4 days to complete and it took less time.
Very nice helpful people and good work.thank you all.
Did a wonderful job! Thank you!
Air bag was left in car, otherwise okay
Outstanding job, I'm still waiting for that one piece that goes on my bumper, but overall im happy
The body work was great, but the tow hitch extension that was on the car when it was brought in is missing. Also your text messsging needs work. I got a txt yesterday to confirm that I had picked up the car yesterday. When I actually picked it up on Friday. Then on Wed., I received a txt saying that the car might be ready on Wed., but for sure on Thursday. However it wasn’t done till Friday. Not unhappy but it would probably be good for business if you all tightened up on your messaging.
Vehicle Make : Mercedes Benz
They did an amazing job on my car! It looks fantastic! The staff was wonderful and Aaron was great at touching base with me and letting me know what was going on with my car! Thank you so much for all of your help!
Very well done. Brian is somebody you can trust to achieve excellence. Will be back.
Loved the update texts. Staff very friendly! Car looks great and I know how hard it is to match my color. I'll definitely recommend your body shop to friends and family.
Vehicle Make : Mercedes Benz
Excellent service! Fabulous staff! Always make you feel welcome!
Thank you for making the experience so easy to get through.My car was ready in a week as promised and it was returned to me having been detailed.I also appreciate your staff having returned my rental car for me.I was very impressed with the courteous and friendly staff that worked with me throughout the process.