Body Shop

Real Reviews From Verified Customers

Catherine C.
Vehicle Make : Audi
5 out of 5
Great customer service. Very professional staff.
Anne T.
Vehicle Make : Chevrolet
5 out of 5
I would recommend more frequent updates to the Carwise app. If you're going to make it available as a convenience, make sure the info is always current. For example, my expected delivery date said "yesterday at 4:39pm"...that shouldn't happen
Carl P.
Vehicle Make : Toyota
5 out of 5
We were very pleased with the work that was done on our Venza. It looks great and was returned to us all cleaned on the inside and outside-even the dash was oiled! Very professional job, would definitely use them again. Office staff was friendly and accommodating. Thank you very much
Paul L.
Vehicle Make : Audi
5 out of 5
So satified
Cynthia M.
Vehicle Make : Acura
5 out of 5
Great job! Fast service.
Leslie M.
Vehicle Make : Honda
5 out of 5
Thanks for all your kindness and excellent help!
Michael S.
Vehicle Make : Jeep
5 out of 5
Quality and friendliness of staff is great. Would always like a quicker turn around.
Chad K.
Vehicle Make : Ford
2 out of 5
My alignment wasn't fixed. Additionally herbs charged me the deductible that the insurance already paid. I wasn't updated when my car was going to be ready until the last day. This has been a bad experience
Jacqueline G.
Vehicle Make : Toyota
5 out of 5
I was sick about my brand new (4 mos old), car getting hit, but knew there was only one place I "fully trusted" to do a super awesome job. And as usual, Brian Purkins didn't let me down. He's "Always" friendly, and very professional. I was around body work w/Herb's Paint & Body for "many years" & I can't even tell my car has been fixed. I'll only trust them for any/&/or all future Body work. I will always recommend Herb's (#****/Brian). And thank you Eric for doing such an awesome job.....(& the **** that did the work. Sorry, I didn't ask his name). But he did awesome as well. I am a "VERY" satisfied customer. Thank You Herb's (& Alan W.) for having such a wonderful, respectable company anyone can trust. Sincerely, Jacqueline E. Mosler
Paul J.
Vehicle Make : Hyundai
3 out of 5
There a few places in the back tailgate where there's something in the paint land my front license plate was left in the cargo area of my SUV but I have 100% sure Perkins will get them all taken care of and all will be fine.
Loren W.
Vehicle Make : Chevrolet
5 out of 5
The staff was fantastic! I appreciated that they went the extra mile. Thank you Aaron!
William D.
Vehicle Make : Toyota
5 out of 5
Job well done, many thanks.
Steven B.
Vehicle Make : Chrysler
5 out of 5
We were pleasantly surprised by the kindness and respect we received from Aaron. He was very knowledgable and walked me through the process that they went through. With all of my questions he was patient and helpful. It was a great experience.
Helen H.
Vehicle Make : Subaru
5 out of 5
Aaron was great! The folks took care of me fast and right. Our experiences unfortunately have been more frequent due to other drivers than I would llike but you make less of a dent in my wallet!
Tom S.
Vehicle Make : Lexus
5 out of 5
good work and service.
Arthur L.
Vehicle Make : Dodge
5 out of 5
I was satisfied with a service and the courtesy extended to me I was very pleased your people do good job
Terri H.
Vehicle Make : Toyota
1 out of 5
They seemed to be confused when I'd call for an update because they said there were three other white trucks in the shop. One person went to check and came back confused and asked if she could call me back in a minute. I guess she forgot what she went to find out. On a different note, they had an issue with my tailgate and bumper and had to re-paint. I noticed the black plastic part of the bumper was scuffed up. I guess that is where the issue was. It wasn't bad enough to mention because I don't expect perfect.
Jane D.
Vehicle Make : Ford
5 out of 5
I have been a faithful customer of Herb's for decades. Great customer service, excellent work - my car looks better than new- inside and out. I would happily recommend Herb's to anyone! Thanks to the whole Herb's team.
John A.
Vehicle Make : Ford
5 out of 5
Aaron is the best. He is always in such a great and positive mood that it makes what would be a bad experience a good experience. His happiness is contagious.
Walter M.
Vehicle Make : Nissan
5 out of 5
Everyone was great


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