Vehicle Make : Mitsubishi
The car looks great. Jeff could not have been nicer and everything was done on schedule or sooner. We really appreciated the frequent status updates. This is our second time using Herb's auto repair and we have been totally satisfied both times. Keep up the good work, guys! Thanks again! Linda W
Outstanding and exceeded expectations! Everyone was great from my first visit for the estimate to the completion that was finished well ahead of schedule. I was rear ended and went through another insurance carrier. Coordination was perfect as was the rental car connection. Simon and the team were truly great. I hope I never need body work on my car again as I, like everyone, would rather avoid an accident. However, I’m going back to Herbs if I’m in another. And the best for last: the car looks great! Well done!
Outstanding personal communication throughout the
entire body work scheduling situation.
I really appreciated the updates via phone and text
Messages. Thank you!
Saul, Jeff, and the rest of the team put great care into ensuring that the repair job for our Jeep was done correctly and in a timely manner. We discovered them online - they had the highest rated service locally. I can confidently verify that they achieved this status for good reason. They go the extra mile and we will do business with them again in the future.
There are two spots that need to be addressed on the drivers side
Saul is excellent! Great communication and service.
Great service. Easy to work with and trustworthy
Herb’s Paint and Body not only does excellent work, but they also do it with a wonderful attitude, making the entire experience (which can be stressful) easy and comfortable. Great place. Stephen W
As always, Herb’s did a wonderful job repairing my vehicle. I will never go anywhere else for repairs!!
DURING THESE BUSY TIMES OF CHRISTMAS AND NEW YEARS i HAD TO CANCEL MY APPOINTMENT TWICE. I THE COMPLETE UNDERSTANDING OF STEVE AND EVEN TOOK THE CAR IN ONE DAY OF WHEN I WOULD BE THERE. NO PROBLEM HE SAID AND THEN THE JOB WAS COMPLETE ON TIME AND WITH COMPLETE SATISFACTION FROM ME i HAVE DEALT WITH HERBS SINCE AROUND 1978 SEVERAL TIMES AND WITH COMPLETE SATISFACTION.. I RECOMMENCEMENT HERBS.
Steve Bueno did a GREAT job !
I picked up my vehicle Saturday and it was missing the liner above the stereo. I had gotten a rental from enterprise, and seeing that it was a similar vehicle the manager said I could take the part from the enterprise rental, and he would replace it. Additionally, the tailgate cap was not properly installed, and the manager told me he would call me Monday morning to have me come by and he would install a new one on my tailgate. It is now Thursday evening, and I have not heard from the manager, or any other person from the shop.
Saul was great to work with. He communicated with me on a regular basis on the progress of my repairs. Hopefully I won’t need repairs in the future, but if I do, I’d trust Herb’s with my car and would recommend you to my family and friends.
Very professional and quality work.
Thank you for an awesome job that was beyond my expectations. Herb's not only fixed the damaged to my car sustained from a car accident but also fixed some other scratches on the side of my car that were not sustained from the accident! I will definitely recommend Herbs to my friends and family!
I have used Herb's several times in the past and have always been happy with the work and customer service.
Steve was very courteous, informative and professional.
Y'all got the wrong time for my appointment and then ignored my emails when I tried to reschedule. I finally rescheduled and when I came in the girl at the front desk had no clue what was going on and couldn't find my appointment. Then she tried to make me fill out paperwork I filled out already.
A job well done, and very friendly staff.