Everyone was very professional. Sonny was wuick, thorough, and pleasant. They provided me with a daily update on the status of the repairs. They have great customer service and made it seem less for me from dropping my car off to getting my rental car to picking up my car. I'm very pleased with their work. Thank you.
The car wasn't fix
Blind spots sensors were not working
Made the process very simple, and kept me up to date with any changes.
Sonny was very polite, professional and proactive regarding my needs and expectations. He deserves great praise and a big raise!
Thanks for taking great care of my car.
Sonny was personable, very efficient, explained everything to me and kept me current on my vehicle’s status in a timely manner. I would strongly recommend this place to others. They also cleaned my car inside and out so well it was even better than my own Honda dealership. The vehicle looks great, you can’t tell it was damaged. Thank you! I give Sonny and your mechanics a 10++
In addtion to the satisfactory repair job , NOVA Collision provided me with the best possible customer service. They were able generate an estimate for my insurance, and take my vehicle in for repairs on the same day I called to schedule the initial appointment.
All of their staff was profession and courteous, and they didn’t mind answering any additional questions I had. It is also super convient that the Enterprise location is onsite with Nova Collison. This makes the repair process super streamlined and easy.
I definantly plan to return to Nova Collison for other repair jobs and general services after my expiernce with them.
Nova kept me very informed throughout the process and did an amazing job.
Great service and I would definitely recommend NOva collision.
The rep I worked with was fantastic. I am horrible with names or I would list it but make sure their manager knows how great their service was. First time with NOVA for a repair with USAA but I will come back for all my maintenance needs. Excellent!
They took care of everything from start to finish and kept me updated the whole way. It was all fast and easy. Very impressed.
Everyone from the time I entered to the time I left was great! Super considerate and polite and kind!
I liked the status updates provided
Words cannot express how thankful I am for all the kind knowledgeable staff ! Ofcorse dealing with and accident is stressful but you’ve helped me get through this on a positive note ! Thank you to the NOVA Collision team !!!
This was my first time working with NOVA Collision Center. I was greatly appreciative of the professionlism, the courtesy, the accuracy of the delivery timeframe and the continuous follow up that I received. Min Kim did an awesome job and I am extremely grateful that I had the opportunity to work with him to get my truck back. Keep up the great work!
Corey A. Ford
Sonny was fantastic to work with. He kept me informed at each step and made this process so easy.
This is my first ever time involved in a car incident. I had no clue on what to expect but the folks at NoVa made the experience worth remembering. Special call out to Lanny and Jon for taking good care of me and my car.