Always friendly, organized, and communicate the status. I recommend your shop to my friends.
I appreciated the communication I received the entire time my vehicle was being repaired. I was updated through texts and personal calls on status of those repairs. Everyone I spoke to was courteous and helpful.
Upfront on the whole process and explained everything! Great customer service and got my vehicle back on time as promised!
There were a couple of things I feel could have been better with the paint job. I noticed a couple of runs in the paint and one "glob," if paint on the bottom corner of the left taillight. Some over spray on some of the molding. Basically just attention to detail. But over all the staff was friendly and answered any and all of my questions.
Great repairs & very friendly staff.
Vehicle Make : Mitsubishi
Very polite & helpful from top to bottom. Very professional in work & attitude
I was extremely satisfied with my experience at platinum. I was updated almost daily. The work was well done and completed before estimated completion date. The staff I encountered was friendly and helpful. Overall a great experience. I would highly recommend.
Front staff was friendly and helpful! :) Overall happy with the service provided, calls were always returned promptly and was updated regularly on repairs. My vehicle was repaired earlier than expected. So thank you for that! Will definitely recommend to others!!
Love the work you did! Was even clean inside and out how cool!
Thank you for providing us with day to day updates on the progress of our vehicle. Our vehicle was repaired with the highest quality.
Very professional and quality work
I brought my car back in because I was hearing a clunk from the repaired area. I was told it was coming from a different area. I was not offered the chance to demonstrate the sound. The manager and an assessor drove off without me to make their assessment. Upon further inspection of my car, several plastic rivets used to hold the repaired pieces in place were not installed. I will be returning a second time to ask for this to be rectified.
Awesome team, everyone was friendly. The updates I recieved were frequent and informative.
Totally professional service. Thank you
Great service. My car looks awesome. A+
Having the updates coming in as different problems were identified and parts having to be ordered after the repair was started was very helpful.
Had 2 door shells replaced and repainted .
Doors are not level and paint color does not match
The rest of the truck . So, your costumer service
Is exellent but I will be bringing truck back
So it can be redone .
Jerry was fabulous. Extraordinary customer service and communication. Entire process was easy and painless. Thank you, Platinum!
You guys are awesome! Unfortunately someone has hit me 2 times and left but you have made me a satisfied customer every time!!! Thank you so much! I hope I don’t have to come back but if I do, I know where I’m going!!