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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 115 reviews 88%
4 star 6 reviews 5%
3 star 3 reviews 2%
2 star 3 reviews 2%
1 star 3 reviews 2%
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(All Vehicle Makes)
Andrew W.
Vehicle Make : Ford
4 out of 5
11/28/2022
Ana Torres is a delight to work with! She stays in contact throughout the process and still took care of me after initial pickup to fix one additional item.
Frances L.
Vehicle Make : Hyundai
5 out of 5
10/25/2022
Very happy with the service. Told me what was happening every step of the way.
Dhananjay S.
Vehicle Make : Ford
5 out of 5
10/22/2022
Nice service
Marsha F.
Vehicle Make : Jeep
5 out of 5
8/14/2022
Your staff was great! I was greeted by name and advised daily of the status and progress and the workmanship was top notch.
Felicia J.
Vehicle Make : Ford
2 out of 5
4/20/2022
Longer delay than expected for repairs.
Anna W.
Vehicle Make : Hyundai
5 out of 5
3/12/2022
Great assistance with dropping off and picking up my vehicle. The mechanic provided good updates throughout the process
David M.
Vehicle Make : Ford
5 out of 5
2/25/2022
Great service.
Ramon R.
Vehicle Make : Ford
5 out of 5
2/7/2022
Very nice customer service ????
Charles C.
Vehicle Make : Ford
5 out of 5
1/4/2022
Great and fast service
Suman L.
Vehicle Make : Ford
5 out of 5
11/29/2021
Team did a very good job. Kudos!
Juana P.
Vehicle Make : Hyundai
5 out of 5
10/22/2021
Keep up with the good job
Betty P.
Vehicle Make : Buick
5 out of 5
10/18/2021
Service was very prompt and Ana Torres always kept me informed. She always tried to get parts as fast as possible.
Jacob S.
Vehicle Make : Ford
4 out of 5
10/8/2021
I felt safe and secure with the Westway Ford folks. I was extremely impressed with their kindness, expertise, transparency, and respect. I am a gay man, and it means a lot to me to be treated with so much respect , courtesy, and priority. I was treated very well, and I would honestly recommend Jessica for a position at my own company. I brought her a complex project, and she handled it extremely well. I felt really well taken care of by Jessica and all the Service, Repair, and Body Shop folks. It was also really cool to work with a woman in the automotive industry and see how well respected she is in the automotive job setting. Vehicles have always seemed like a male dominated field, and Westway Ford seems like a place from the future. This was the best experience I have ever had when dealing with car troubles. Thank you so much! And I hope y’all prosper more and more.
Valerie M.
Vehicle Make : Ford
5 out of 5
10/2/2021
fine
Daniel J.
Vehicle Make : Ford
5 out of 5
9/26/2021
EXCELLENT service
Sivakamaraja S.
Vehicle Make : Toyota
5 out of 5
9/10/2021
I appreciate day to day work update. Work well done.
Steven F.
Vehicle Make : Dodge
5 out of 5
8/15/2021
Great job done quickly
Kenny-m-&-regina H.
Vehicle Make : Ford
2 out of 5
8/2/2021
The repairs look great! However, I was misinformed about when my car would be ready and had to rearrange my entire schedule Friday to accommodate the issue.
Patrick J.
Vehicle Make : Ford
5 out of 5
6/29/2021
I was very pleased that the job was so beautifully done. The technician did a perfect job and one can not tell that the vehicle had ever been through a hail storm so severe that it destroyed the roof of my home. Such skill and care is rare today. The team did everything to make my experience easy and pleasant. I will definitely come back for future repairs and have already shown some friends how well the job was done.
Samuel L.
Vehicle Make : Mazda
5 out of 5
4/20/2021
I really liked getting the regular emails with status updates. Great idea. Repair was very prompt

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