The service reps were courteous and helpful; the service was excellent, thank you.
The customer service was displeasing, lack of simple communication regarding updates and disclosure of damages. The work was satisfactory and vehicle was returned very clean (much appreciated) but the overall experience was not a smooth transition.
Everyone was helpful & pleasant, took care of my needs in a timely manner. A Pleasure to have a Great Experience. Dropped off at car rental & return of vehicle was Great Thanks.
The work itself was great!!! It was how my vehicle was returned that was the issue.
I am very pleased with the work that was done on my car . Looks like it was never in an accident!!!!????. Also want to mention that Jessie is one of your exceptional employee . He’s very kind and caring and goes out of his way to make sure that the work done on my car was what I expected.
Courteous communication that answered all elements of the repair. Work was completed within time frame projected. 10 out of 10.
Great communication and very helpful throughout the repair process. Will definitely recommend their services and return should I need any future repairs.
Great people done in a timely manner would totally reccomend
"DJ was awesome! Southfield Dealers Body was not the first body shop we went to for our repairs but we are so glad that we ended up here. Other shops made us feel like we were inconveniencing them with our request to know the time it would take for repairs. Southfield Dealers, and DJ in particular, listened to the needs of my family and gave us confidence that our timeline was a priority! Southfield Dealers Body finished on time and communicated with us at every step of the repair process. I would definitely recommend them to friends and family for all their body work Thank you Larry"
Vehicle Make : Volkswagen
"Everyone was good at communicating by sending me text updates, acted very professional, and did a great job fixing my bumper and detailing my car. I was very satisfied overall."
And they drove the car to me!!!!!! Love!
I picked car up and I was not satisfied on how dirty dusty and filthy the inside was. It was discusting . Leather seats were dusty and dirty . Front floor Mats dashboard everything wasn’t cleaned . Repair on the passengers front door isn’t looking good either . No I’m not satisfied.
Awesome work I can’t believe the paint matches perfectly.
Great job done by DJ and the team
Service and friendliness was marvelous. I felt like a friend of the family.
Great work. Timely fashion
Very professional and kept me updated.
Everyone was helpful. It did take 5 days longer then estimated due to wrong parts costing me more money out of pocket for rental. They did discover an issue I was unaware of. But were not interested in repairing it.
I am having a little trouble cleaning the black fingerprints off grey interior lining above the dashboard though. Other than that the job done was excellent!!
This my first time dealing with the collision shop and I must say they are very professional and knowledgeable in there approach and made me feel comfortable in the whole process.