Jon (estimator) was courteous, prompt with email updates and Michelle at the front desk produced the necessary paperwork when checking out.
I would definitely use abra in the future when needed and would highly recommend this shop over others in the Eugene/Springfield area.
Thank you all very much,
Ryan was super detailed and attentive to the repairs being made. Abra's daily updated text msgs helped me stay relaxed and up-to-date on the progress.
Vehicle Make : Volkswagen
I wasn't informed that I would need to reset my warning lights on my car.
Also took a week longer then anticipated. Wish I had taken it to the guy who offered me a free rental car if there were any delays.
They did a wonderful job. Thank you so much!!
Everyone from the tow. Truck driver on treated us superbly. They kept us very well informed on every aspect of the repair. The car was clean when we picked it up. Our thanks to every one involved.
It’s all about the details.
Black fingerprints were left on headliner of vehicle up above rear driver side door. Looks like a buffer wheel scratched some chrome window trim (about 2 inches long).
Car was washed very well. Periodic text updates were nice. Very satisfied with overall repair work. It does appear that the accident never happened.
I’m very happy with the work that was done on my car. It’s perfect!
Done in only a few days and excellent workmanship.
Great eye for details. Ryan was in touch on a daily basis keeping me updated on the process. The car was spotless and detailed when I picked it up!
Big Thank-yous to the whole team that made this unhappy accident into a good experience in the end.
Now I’m going for a drive in my beautiful car..,.
Customer service was excellent. Repairs were completed on time and the truck looked great upon return.
Ryan and team was great to work with and made it easy. Excellent work, my truck is like new. Thank you.
Ryan was friendly and thoroughly went over the process of how the repair of my vehicle would go. After looking over the vehicle, he and one other, decided it could be finished by Wed the following week. Updates were sent to me via e mail about the progress and there were no surprises. My van was ready for pick up Wednesday afternoon. Thank you Ryan . Thank you Abra for a job well done! I will refer others to your great, professional service!
We were very happy with the body work on our car! Ryan was exceedingly nice and easy to work with!
The service exceeded my expectations. Gary C
There are a few items that were missed. But I was treated well and I've only just recently contacted the shop to request some follow-up. I am optimistic that my concerns will be respectfully addressed.
Excellent customer service and got my car fixed super fast!
Nick and Jon were both amazing! They thoroughly answered all my questions and got my car done way ahead of schedule- it was even detailed for me, which made this busy mom REALLY happy!! Everyone I spoke to at Abra was kind and helpful. Thank you! I will definitely recommend you guys if anyone needs repairs!
Everything was done to my satisfaction .
Everyone was very courteous and helpful. They kept me informed at every step of the way and the job they did on my car was excellent. I’m very happy with the way my car looks. I will indeed recommend Abra body and glass to all my friends.
I have to bring it back tomorrow,the "passenger door is ajar" alert is on and interior lights wont turn off. I was told a tech needs to repair it, hopefully will be a easy quick fix