Well, please pass on to your team that we so appreciated your work on our car.
The receptionists who answered the phone were so happy to help and so polite!
Thank you all!
Ann and Jerry North
My second interaction with your staff was as pleasant as the first. Truly professional, and my car was even finished earlier than expected. Thank you!
Friendly, direct service from start to finish at every point. Car rental tie-in with Enterprise was expedient and convenient.
Super nice people, kept me informed throughout the process. My car looks & drives amazingly!
your emails i classify as content free communication.
please don't send computer time generated emails that don't give me real information. a total waste of time.
had airbag light on at delivery. will need to go back again for two other issues just discovered.
Wonderful people who treat customers well and great job on fixing my car. Thank you!
Very impressed with the quality of the work and level of communication throughout the repair process. Thank You
Abra did a great job, and Dan was great. Thanks very much.
Everyone was helpful and kind. And you could see that your clients were old friends to you, not just customers. You were also quite speedy. Thank you.
Excellent service. Customer Service Mgr. Kevin Malloy was knowlegable and very helpful.
Under promise and over delievery! First Class Service and communication.sorry to be there but happy for the results????
Appreciated the clean car inside and out. The repair was done quickly and looks great. The emails that were sent were a bit patronizing to be totally honest. That said the folks here at the Lake Oswego shop were perfectly professional in e wry way. Thanks!!!
Vehicle Make : Volkswagen
Bob Patzke did a great job with my vehicle. Quick estimate, realistic time frame, and kept me in the loop. Good service all around.
I will send a letter with comments and suggestions for improvements.
The car is wonderful and work outstanding. The process to get to this point could be dramatically improved with just a few changes.
Great communication and repair looks great.
I was treated with respect and warmth by everyone. communication was thorough and clear. timing was responsive. car looks great.thank you
I had an excellent experience working with Abra. They kept me informed, and did a great job with the repairs. I have nothing but good things to say.
I liked the option you gave to text me with the updates. Thank you