A couple delays but overall a good experience
I am very happy with the repairs to my vehicle.
Vehicle Make : Volkswagen
Was called at 5 Friday that my car was done but it was done earlier so had to pay 3 extra days
Thank you! Great customer service!
I was Thrilled with everything about this experience! And especially the end result!! Looks like new and since it is only a yr old I was really happyThey arranged the rental to be there at drop off and pick up. Great perk.
I was kept up to date via text each day and loved that.
Kudos to all involved! I would recommend your services to family,friends etc.
I was rear ended December 31st. I was very upset & stressed as only **** month earlier my car was vandalized, front passenger window bashed out to pieces. I was set up thru the responsible parties insurance & abra for the repairs. They got on it immediately. Kevin was on top of things. Made it a smooth efficient process. I was treated like I was the only customer on the agenda. I was kept informed as to the progress of the repairs. Kevin explained everything in detail. I'm very satisfied with the service & quality of my car repairs. Would highly recommend abra. I'm very new to Oregon & it's been a very difficult road. This experience with abra has been the first positive experience since relocating to Oregon 6 months ago. Everyone involved in this repair process deserves a raise!
I was quoted that my repairs would take 10 days. It took a month and a half, I had to call to find out information on the repairs. I got these notifications Friday evening after Abra has closed for the weekend. I was told that my car would be ready in the middle of the week next week when I called. I have no idea what is going on for my vehicle and can't find put until monday
You have done an excellent job, I will bring my car back to another repair done!
Easy and quick process. Everyone provided superior customer service!
Above and beyond. Thanks guys!
Took longer than I expected, but excellent service!
Perfect and professional!
Was quick and polite service as well as they were able to accommodate.
Awesome people and work!!
Great service and repair looks great.
My car was not returned the same way it was dropped off. My parking sensors do not work, the paperwork shows the bumper was replaced with no parking sensors. Your response, go to the dealer. Why am I having to do this and not you?
I was impressed that my car had been washed and vacuumed. In fact, when I asked teasingly if that had been done, I was surprised to hear yes. That definitely put a smile on my face and made me feel like I received excellent customer service. Thank you.
Very smooth and simple process
The staff and crew of Abra did a amazing job on our TOYOTA RAV4. Thank you for your service and amazing work.