Vehicle Make : Volkswagen
Great customer service!!!
Excellent customer service! We were notified several times a week throughout the process with thorough reports of current progress. The work on our vehicle is amazing! We are very happy with our experience! Thank you!
quick... knowledgeable.. and seamless process. great job guys!
Excellent repair my truck is beautiful again. Service was A+++ staff was polite and of their word. I highly recommend!
Michael was a pleasure to work with, great follow up and very personal.
They took me home and picked me up and were so kind to me. The car looks great.
Michael did an excellent job keeping me updated and informed of all the steps. I appreciated the texts and phone calls. Michael was respectful, knowledgeable and and kind... even when I was a bit flustered with the insurance company. I also appreciated the front desk persons help and explanations about the insurance details. I am sorry I don’t remember her name. She even made sure I got a phone call from my insurance in the office. She saved me from a costly mistake.
I have been to The shop when it was Kadells and I noticed a big change of the level of service and how quick my car was serviced this time. Last year I got an estimate on my car after hitting someone’s loose tire on I-5. My wait time was going to be weeks. I never did end up getting it fixed because I couldn’t be without my car for so long.
Everyone was very helpful
My car looks amazing!! Thank you to all of the staff at ABRA. I really appreciate all that you did to make my car look beautiful again
Lots of missing bolts loose bolts car is dirty inside full of grease fingers
Very helpful, professional and caring.
Everything went smoothly. Great customer service, and very knowledgeable
Fast and friendly service
Very friendly workers .wonderful communication
I was very satisfied with how fast and efficient ABRA was while taking care of my Nissan, not only did they quickly get the job done but they communicated with me about it very well and also when I picked it up they had vacuumed the inside of my car out as well. I will always choose ABRA over any other autobody shop. They were also very kind and polite and my car looks amazing!
I think his name was Michael at the Abra on commercial in Salem, OR and he was amazing to work with!!!
Michael and Kevin provided excellent customer service from the initial estimate through delivery of my vehicle. The technicians did a great job- the car looks fantastic! I really appreciate the honest and courteous service. I will highly recommend Abra to anyone I know in need of your services!
Vehicle Make : Volkswagen
Still have issues with tire losing air. Got car back yesterday and had to put air in tire before leaving for work today.
Michael, Jill and Kevin were very helpful and very professional. Thank you very much for your friendly smiles as you made us feel we were being well taken care of!