Autumn E.
Vehicle Make : Jeep
They were super kind and helpful! I never had to ask for updates cause they were one step ahead of me - letting me know everything - Including that my Jeep was done early! I want to say that his name was Kevin - I’m so bad with names. I had the Jeep Grand Cherokee trail hawk.
Meris H.
Vehicle Make : Mercedes
My car looks great.
First time ever it was less than the estimate.
Michelle J.
Vehicle Make : Infiniti
Fantastic experience with Tripp Matthes, I will bring my cars here for all body work.
Willie P.
Vehicle Make : Volvo
Being kept informed about the process from beginning to end, was very nice .
Also, Kenneth, the gentleman who was over this process was very professional and nice to work with.
Dee Dee.
Vehicle Make : Toyota
Very nice working with Tripp and Jason, thank you! Great experience. The repair completed prior to the targeted day, nicely done! Also people are very friendly and helpful! I received repair status during the whole process and always get the latest information! This is a real great experience, Thank you!
Diana A.
Vehicle Make : Subaru
I had scheduling issues at each step, and I had requested a quote for repairing a small ding on a door that was never addressed.
Allyson B.
Vehicle Make : Mazda
Pete was incredibly communicative and I felt very informed about about my car wa doing from start to finish!
Dan C.
Vehicle Make : Chevrolet
My, one to two day repair turned into a 3 day repair (that turned into another trip back due to lack of parts being ordered)
I received NO communication from my rep, Pete. I called him, the morning of the 3rd day, going into the weekend, in the morning. He told me the car would be ready at 4:30, when I arrived, I found that it wasn't finished (NO phone call to tell me this). I took the car anyway and had to return as the correct parts had not been delivered from the new supplier (on the other side of the state)
I have not received a follow up call or reimbursement for not taking a rental and the broken license plate frame which I learned I would have to replace myself
3 out of 10 satisfaction (as the repair to the front bumper looks good)
Janice V.
Vehicle Make : Toyota
Thank you Jason for doing a fabulous repair! Autonation crew made my car beautiful both inside and outside, and your reception/intake staff was always friendly and helpful!
Thanks,
Jan
John M.
Vehicle Make : Mercedes
You really went the extra mile to have my car done early and let me pick it up late after business hours. I'm extremely happy with the work and the service I received.
Mari C.
Vehicle Make : Volvo
Jason was great to work with and kept me apprised each step in the repair process. Even when there were days (related to delivery of parts), he communicated clearly and set expectations appropriately.
I have had the car back for a few days now and so far all appears to be well. Just like new! Thanks so much for everything.
Julianna S.
Vehicle Make : Land Rover
I appreciate the updates and communication along the way.
Betsy P.
Vehicle Make : Volvo
Wonderful service , helpful people. A very pleasant place and I have recommended to several people,
Diane C.
Vehicle Make : BMW
Fabulous experience!
Will recommend to everyone I know!
Thank you
Karen P.
Vehicle Make : Mercedes
The repair was well done and looks great. Your business hours are inconvenient for someone with a job. It would be helpful if you opened at 7am and closed at 6pm to allow someone not to miss work.
Brad W.
Vehicle Make : Audi
Solid work and easy to deal with. Unfortunately I've used you guys too many times...but that's not your fault -- nor mine.
Armando L.
Vehicle Make : BMW
If needed, I will return for care in future cases. Satisfied with the results.
William H.
Vehicle Make : Toyota
Thanks Jason O. for the up dates on my car while I was out of the country. Returned to find my car ready ahead of schedule.
Bill. 3/29/17.
Debbie B.
Vehicle Make : Acura
The car was ready early and it looks great. I like the continual updates on progress.
Daniel O.
Vehicle Make : Toyota
Really like the email updates.
Social