You guys did a great job repair my Cadillac.
Vehicle Make : Volkswagen
Very fast and top quality!!! Best service I ever experienced. Period!
Vehicle Make : Mercedes Benz
Excellent work and customer service. Your company went above and beyond to keep me informed.
I feel as if they took longer than it should have taken cuz 8 days is a long time for just a bumper and a little few paints but I was also satisfied with my car when I seen it it looks nice
I tried to take the other survey and it kept going to the next page before I could finish my thoughts. I was told I'd be apprised every step of the way; most of the time I had to call. I originally had an appointment scheduled in mid OCTOBER. I had to reschedule to NOVEMBER 5 due to overbooking. When I came back to the shop in November the person I worked with was gone (Kevin). I didn't get my car until December 21st, and that was only after pleading that we needed it to go out of town the next day. When I picked up, no one seemed to care that we spent over $200 in car rental fees because the repair took so long, or the hardship endured trying to juggle a baby, my husband's physical therapy and doctors appointments and my job on a single car because we couldn't afford the rental anymore. (Because the policy maxed out). I get that it was a stressful time between the hail damage cars and painters quitting, but I felt like I got ignored and pushed off. I had gone with this business based on a personal reference, but I did not have the same experience. My finish date was changed so many times I lost count. Overall a very bad experience.
Vehicle Make : Volkswagen
John worked diligently on getting my car back before I left town. He also comped me a small amount for having to wait a bit longer.
Was told job would be 4 days, it took 10, very unhappy.
Bryony Drude rocks! (As always)
Thank you all for your professionalism and working around our messy life.
The team was extremely friendly, and professional. My wife had mentioned this as well. The paint looks fantastic and it was done when you said it was going to be done. Thank you so much for getting this done my Challenger is back to original look with no door dings. I'll put this in my Google review as well.
Is and was an outstanding person to deal with
I felt he above and beyond to make sure I was taken care of
We need more people to do what he does
Professional, and kept me apprised of the vehicle's progress.
It was timely and actually was done ahead with updated
Great friendly staff and really appreciate being kept informed throughout the whole process. Thank you!
Couldn’t even tell there was damage to my car
They did great
Service King is awesome!!!
John was excellent. The work done on my truck as well
they forgot to drill holes for the license plate. the temp sensor didn't work when we picked up the car. your guy said it would adjust itself shortly so give a few hours. Of course it didn't. We had to go back once they had the new sensor.