Everyone was so pleasant and thorough. Love the app keeping me apprised of status with updates.
Jimmy was great and informative
Service took 3 times longer than expected. I had to contact you to get updates. I had to do all the follow up and contacting to you and to insurance.
I dealt with Russ & he was thorough in his explanations, was polite, friendly & will be the reason that I will recommend your facility going forward.
Russ was very kind and professional
Not 100% quality checked before release. Release of car 2 days late because of "paper work"
Russ (body shop), appreciate the professionalism and expertise.
Very satisfied with the customer service, especially Russ and Wayne.
You didn't awesome job on my car and had it ready in a timely manner. Thanks
Thanks for a job well done
Russ did a great job of keeping me informed and answering my questions. He was always available and helpful.
Russ was absolutely amazing. I wrecked my car over 100 miles away from where I live and my car got towed to Mac Haik by default and I couldn't be happier. I wasn't able to make it back to my car until the weekend (when they're closed) and Russ gave me his personal number to come get my car on the weekend. I swear my car runs even better than when I first got it. Im so thankful to Russ and all the guys at Mac Haik! Thank you soooo soooo much!!!!
Did not appreciate the last minute estimate. When I was given an original estimate.
Thanks to all your people for the great job
Excellent woek so far coplete satisfaction.
Even though it took longer than expected the staff were very kind to answer all my questions on the process of repairing my car. I would definitely come back if I have issues with my vehicle again.
Chuck was very nice and alway prompt with any question or information I needed. He made it a very smooth process great customer service ...thank you Chuck..!!
Chuck and his team in the body shop went above and beyond for my husband and I. The customer service and quality work went beyond our expectations. Thank you for a job well done and for treating us like friends, not just customers. Will definitely recommend!
Thank you and your team for taking your time and doing an excellent job on my car! I would definitely use your body shop again. Let's just hope I don't have to! Lol
The staff at the collision center was courteous and professional. They did a great job on my car.
Thank you for taking care of my car repairs, and I love how clean it was when I picked it up.
Vehicle Make : Mitsubishi
The guys was really nice
Chuck was really easy to deal with. He worked through the process with me, making sure that I was aware of my options. The actual repair work was great....the truck looks like new again! I would use your repair group again if needed.
The repair job was excellent I'm very satisfy and would greatly recommend your company. Thanks
Part didn't come in correctly; manager wasn't in office left early for the day; bathroom was horrid
I don't even know where to begin! I will say this though, Katie in the body shop was incredibly attentive and provided the best service possible given the information she had.
I thought that by having a reputable dealership such as Mac Haik involved in the repairs that I would have no problems. But now, in order to resolve the issues, upper management has now been involved.
Gr8 people, Gr8 Service!!!!
It took a bit longer than I had expected, but my car was detailed when I got it back, so I'd say that was worth it!
#Love Mac Haik
I appreciate the quick response to the initial viewing of my truck. The staff at the body were very friendly and professional. Thank you so much.
Lack of communication & date of completion was 8 days instead of the 3 days we where told.
It took a month n half to get my car back. And I have dents in my car that were not there before. No one communicate with me sky the status of my car. Then when I got it back they left a part off so I went back the next day when they told me to and it still want ready.