I had never heard of or used Shaker Valley until my insurance company recommended them to me. It turned out to be a good great experience from the moment I left the car to when I picked it up. Hopefully I won’t have any scratches or dings in the future, but wouldn’t hestitate to bring my car there again.
Very nice job. Customer service was excellent.
Thank you for all your hard work repairing my KIA quickly and thoroughly and for all your frequent updates.
I like the friendly and comfortable feeling of the ShakerValley Auto Body team. I also appreciate getting the emails regarding the progress of the work on the car. I would recommend you to anyone.
Thank you very much for a pleasant experience.
I liked working with both Richard and Matt (believe that is his name). Felt they were straight shooters and proved to be. Thanks for the great work you did and also others involved -- like those who worked in the paint booth. Glad to have my car back working well and looking sharp! I will recommend you to others! Randall M
I appreciate the prompt communication and you guys keeping me updated with the repairs.
Fabulous customer service! Richard and his team were awesome and they went above and beyond all the way around.
From the moment I walked through the door until I picked up my car Richard gave me red carpet service.
Everyone at Shaket Valley Auto Body was so incredibly nice and helpful. You guys went above and beyond and I’m so appreciative. Thank you very much.
Shaker valley did a great job on my car. The work was fast and looks great!
Yes, very pleased with Richard and Shaker Valley Auto. Great repair work.
I appreciated the daily emails keeping me updated on the progress of my car. Everyone I met or had dealings with there were friendly and helpful. Rich took the time to explain the insurance process, claims, and necessary/needed work. Made the whole process less stressful and very easy. Both Rich and Bobby took the time the day I picked up my car to go over what had been done, and to reassure me if I had any problems not to hesitate to call or come back. Class A service!!
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