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Body Shop Review Summary

5 star 522 reviews 73%
4 star 115 reviews 16%
3 star 18 reviews 3%
2 star 22 reviews 3%
1 star 34 reviews 5%
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(All Vehicle Makes)
Arthur L.
Vehicle Make : Toyota
5 out of 5
5/1/2021
Good work and clean.
Mary-l A.
Vehicle Make : Toyota
4 out of 5
4/29/2021
Jerod’s repair work was superb, and his professionalism and cooperation was appreciated. He is a fine representative of Hendrick Collision. I live several hours from Concord and he and the office staff were helpful in scheduling repair work and notification of the car rental agency. Overall, it was an A+ experience.
Sheth B.
Vehicle Make : Honda
4 out of 5
4/27/2021
Every thing
Marianne B.
Vehicle Make : Toyota
5 out of 5
4/18/2021
Nick was great! He kept me informed about what was going on with my vehicle!
Patricia W.
Vehicle Make : Toyota
5 out of 5
4/1/2021
Casey was awesome! Very responsive and informative. Great customer service
Nicole B.
Vehicle Make : Volkswagen
1 out of 5
3/15/2021
I just realized my back window tint was not replaced. My car came standard with tint when I purchased it. My window was smashed in the accident and it was replaced but the tint wasn't put back on. Other than that, it went well
Tribut W.
Vehicle Make : Lexus
4 out of 5
3/11/2021
So far so good. Car is running great and everything seems to be back fine. We really appreciate Hendrick helping to still make us feel comfortable with our vehicle.
Kelly P.
Vehicle Make : Toyota
4 out of 5
3/6/2021
I am very satisfied with the work done. It looks great. Job well done. It was a small fix so the only thing would have been to not have took as long but other than that, thumbs up ????
Dasean M.
Vehicle Make : Chrysler
1 out of 5
2/25/2021
While my car was under there care , cars was broken into and stolen . My car happen to be one of them . They didn’t not tell me . I eventually went to pick my car up and noticed how messy it was ,like someone had ramshacked my vehicle. I also noticed items was missing . I then called them and they then clarified what happened. It has been months I been emailing and calling about my things being replaced that they said they would replace but NOTHING has been replaced . That’s so unprofessional. I don’t know whether it’s to late to make a police report of not but I will look into it .
Richard M.
Vehicle Make : Lexus
5 out of 5
2/18/2021
From beginning to end, Hendrick Collision was the picture of professional service, I have already recommended you to several friends and posted on FB as well. Thank you for a job well done.
Sean E.
Vehicle Make : Chevrolet
5 out of 5
2/18/2021
The entire experience was seamless. From the staff to the quality of the workmanship. Highly recommended!
Jacob F.
Vehicle Make : Toyota
5 out of 5
2/7/2021
Jerod did an awesome job! Very professional. Got me in and out very quickly. He deserves a promotion!
Amit K.
Vehicle Make : Honda
5 out of 5
2/2/2021
It was a smooth hasslefree experience
Keisha S.
Vehicle Make : Jeep
4 out of 5
1/30/2021
Hendrick was patient and extremely professional. The insurance company was a total nightmare to deal with however Hendrick made sure that my car looked like it did the day I purchased it. I can only see myself using Hendrick in the future.
Joanne W.
Vehicle Make : Honda
5 out of 5
1/28/2021
A great job that was done on my car.????????????????????
Joyselena B.
Vehicle Make : Kia
1 out of 5
1/17/2021
My car is making a noise I believe the turn around to fix my car was rushed what was projected to be 9 days took then 3. Ive had my boyfriend take my car back up there and they test drove it so they know something is wrong said they would order a part and call me still waiting on that call. But will call back first thing Monday morning
Tim N.
Vehicle Make : Jeep
4 out of 5
12/30/2020
Great Facility, Great Team
Howard L.
Vehicle Make : Kia
5 out of 5
12/19/2020
A+ Thank You to Jerod, Amber,Amy and to all the the Hendricks Collision Repair Team !!..........From**** L
Mitchelle B.
Vehicle Make : Toyota
5 out of 5
12/14/2020
Nicolas and the entire Hendrick staff were amazing and so helpful during my repair process! Five stars
Alan Humberto.
Vehicle Make : Toyota
3 out of 5
11/9/2020
I had to wait more than one month to get my car fixed, and then I had to go back because they forgot to install new car emblems, that concerned me because that's what I'm able to see, not sure if what I can't see is all there.

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