Everybody we dealt with was very nice, the car looks great
I appreciated the constant updates from John as well as the texts,informing me on how my truck was coming along. Also following through on a time line for completion and finishing ahead of schedule.I just would like to thank John,Jason and everyone for getting Gretchen her summer body back and for her first sleep over.Thanks again, and lets not meet up by accident.
Great communication, friendly staff, addressed all my concerns. Beautiful work and repair. I'll definitely recommend Abra to all my friends.
Great communication and my car was cleaned and looked great when I picked it up.
ABrA did an excellent job
thank you so much for helping us
Great experience. Abra was quick, kept me updated on the progress, and the work was done to perfection.
I loved that the service was so fast, and easy. The staff answered all my questions and didn make me feel lost in the conversation. I appreciated the constant updates on the progress of my vehicle. Being able to know what was going on reassured me that my car was in the right hands.
My car looks amazing! They also cleaned my car from the inside out which was a nice surprise. Very pleased. Thank you!!
John was so so great and took such good care of us! He made sure we were well informed the entire time about repairs, charges, insurance, etc. He wanted to make sure we made the absolute best decisions for our situation without pushing us in any direction. Very very good customer service. The car looks amazing and we are very happy with, now both, of our cars that have had services done with Abra. We will continually refer our friends and family and strangers to them haha.
I was told my headlight needed replaced- however the original was working and wasn't "sticking out" like I was told it was. I have the original pictures from the accident. The supposed needed headlight took extra time to come because they received the wrong one. I never got any further updates or information after that. I was just told the wrong headlight had been received.I called to get a status update and was not called back. The stuff in my car had been moved to the glove box and to the trunk of my car. None of that was necessary as all of the work was done on the outside of my car. The lady who was supposed to be giving me updates was chomping and smacking her gum like there was no tomorrow. When I asked about the headlight at the pickup- she disappeared. Someone else had to tell me that she was going to look at the pictures of it - which I would have loved to have seen since it was the reason my car took so long. My mechanic could have fixed it in one day - and I had to wait 2 weeks for it. When I first arrived- no one told me I'd they had contacted the rental car company. I sat and watched the receptionist and some other lady joking around with another customer. After 10 minutes, the receptionist finally asked if that's who I was waiting for. This particular experience has been the worst I've had with Abbra. I don't feel that the Riverton location is as honest as they should be. I'm also upset because cost me extra money for the car rental insurance - which wouldn't have been necessary has the "supposed" needed part been there. if also like to know why my brakes were working as well as before. They were perfectly fine when I left them there and as I drove away, I realized that I had to push the pedal further to the floor than I ever have. I'm extremely unhappy with how I was treated by that office and the shape my car was in when I picked it up
Great customer service! Helpful and courteous employees! Thanks!
Jason was very competent, respectful, and helpful with my Jeep repair. I really appreciated his follow through and dedication to making my dream vehicle new again. I appreciated not having to stress about repairs and if future instances ever occur I will specifically request Jason Trimble and his team.
Great customer service and a wonderful job on my car thank you.
I appreciate the kindness and effort made by the Abra staff to help merepair my truck.
You all did an excellent job. Thank you.
Working with you was great!
Thank you for always doing an excellent job with our cars.
I liked getting the text messages letting me know how things were moving along. I was impressed with my experience at ABRA.
The work turned out better than we expected.
The customer service was just so wonderful! All the technicians were very informative of what was going on with the repairs and the text updates definitely helped! Overall great experience!
The only criticism I would give is that I didn't get much of an explanation of what the whole process would be. There were some points where I wasn't clear about what I needed to do or what was to be expected. The times I did get calls with updates were much appreciated. Overall, a great experience!
Extremely easy to work with.
My Dodge looks brand new. You did a great job and in good time.
Done well and quick--nice!
We appreciate that you kept us up to date on what was happening. It made us feel like we were in good hands .
My car looked great. John was a true professional. Would I recommend your shop----workout any hesitation.
Great customer service every step of the process. Kept me informed each day until completion. Car looks great with assurance of a life time guarantee. Friendly and informative and treated as a valued customer.
Love the text updates, and that my car was not just repaired, but given back to me clean. Great experience.
I was always kept very well informed of everything that was going on with the repairs on my car. The staff and everyone at the office was extremely friendly and did everything possible to make our experience convenient and quick.
My expidition looks great!
I was very satisfied with the job you did on my car. It looks great! Everyone was very nice to me! I appreciated you cleaning my car and also fixing my key fob! You went above and beyond!
I had asked to have the parts preordered and scheduled over a week out. When I arrived the last that had scheduled me said I was a week late?! I told her that I was certain I had the correct date. She then said it was no problem, however, even being a supposed week late dropping my vehicle off the parts were never ordered so it delayed my pick up time another day.
Looks back to prior condition. Staff friendly and competent.
Excellant overall service!! I appreciated the updates via text and by phone. Thank you!!!
Service was good. Car looks great. Thank you.
Everything looked great inside and out. And my car was delivered right to me after. I appreciate the communication and updates on the process. I would definitely use them again.
You guys are great you were on time, and it looks great when you was finished thanks again
Professional and friendly service! I would recommend ABRA on the future.
Love the ladies at the front desk! Great staff!!
We have used ABRA before and as before, we were very impressed with their service. Not only did ABRA do an excellent job on our repair, but our service was actually expedited twice due to time constraints! All of the staff members were very kind, helpful and friendly. We wouldn't take our vehicles needing body repair anywhere else! Thank you so much!!!
Jason was very helpful and his crew did a super job. I will definitely use this shop again if needs be.
Very professional and courteous. Repairs were done faster than I thought they would be. Very pleased.
Very professional and get it done attitude.
Good work, and done when promised, thanks
I can now see out of my windshield. Thank you.
The CR-V looks like brand new. Nice job. Thank you again.
Job well done. i will definitely be coming back if it's necessary!
From management through the back. All a cut above the rest.
Car was pristine! Very good
Thank you very much for your service! I have always preferred Abra over other auto body shops. Although I did have a negative experience once with an Abra from a different location I know that I can trust that Abra could turn that around into a better one and make good on your promises and guarantees. I very much appreciate the consideration you give to your customers, loyal or first time, you do the best to show your talents. Thank you again!
I was extremely satisfied with the service I received on my vehicle. I would definitely recommend friends and family to Abra. I received very professional and efficient service. John was great keeping me updated on my repairs. My car looks amazing, inside and out!
Great customer service and it was done when they said!!
Great job. Went extra mile. Excellent and friendly staff.
Lorri and Rochelle were friendly and professional. We are very satisfied with the quality of the work done and in a timely fashion. Thank you so much!
Jason and his team were superb from drop off through delivery. And the car looks GREAT
Lorri, Rochelle (Rachelle?), and team delivers as usual. Keep up the great work!!
Everyone was very friendly and my car looks great!
We are very happy with the repair thanks again
I had a great experience with your company! The communication was great the service was great the staff were great the overall feel was great! I would definitely come back if I had a future need!
Thank you for your prompt efficiency! I'm happy with the outcome and my car looks great!
Very informative. We're able to answer all my questions.
You team did excellence job all way through process. Great work! :-)
Really impressed by the staff, they did a great job and were very professional
John Cowley was incredibly sincere and patient when I had questions about the repair. There were delays because of the insurance company, but he kept me informed the entire time. Phone calls were always friendly and text updates were also a welcome addition.
It was great, it went exaxtly like promised. On time and done right.
It was a fun surprise to have the car cleaned and detailed! I was not expecting that. John was wonderful and so was the front office. Great experience.
Once again you all met and exceed my expectations. Thank you
very nice staff. I appreciate the fact that we were given honest advice and saved over $1700 in repairs. Thank you!
John was awesomw to work with. Everything was handle so that I could just drop the car off and pick it up. I would recommend your services to everyone.
Wonderful communication, beautiful and thorough work!
There's gaps in front of the tailgate lights answer the trunk doesn't close smoothly
I felt completely confident in the skills of Abra, after having positive referalls to go there. I was welcomed by kind associates. I felt like they truly care about my car reciting all the repairs needed to make it like the accident never happened. Abra did an amazing job fixing my car, making it look like new. Thank you for making the whole experience painless. Two thumbs up!!!
Great customer service = great experience!
Couldn't have been more up to date with the progress - so many thanks!
Second time I've worked with Riverton ABRA.
They were timely, informative & very respectful.
Great job. You cant tell where the dent was. Even cleaned my car.
The staff at ABRA autobody in Riverton are fabulous,and they do a superb job on the repairs. I would recommend them to anybody.
You guys were awesome. I was very impressed with the work and your service and how you kept me informed each day. I was very satisfied with everything. Thank you
Excellent!!! Will never go anywhere else again.????????
We were very pleased with the quality of the repair work. We also appreciate the professionalism of the staff we worked with.
No think everything was done just fine!
Appreciated receiving all of the progress reports and help in arranging car rental.
Work was complete before the promised date and looks great! Everyone was very professional and courteous, and I appreciated the updates on progress.
Abra always is quick and professional. I appreciate all they do to get me back on the road.
Vehicle Make : Mini Cooper
Lorri was very helpful, pleasant and informative. I very much appreciated the professional service.
Lori and Rochelle at Abra Riverton were outstanding communicators and customer service representatives!!
The service I received from the Riverton ABRA team was excellent! The repair to my Toyota Camry was handled quickly and efficiently and the car looks brand new. I worked with Lori and Jason and they both went the extra mile to make things easier for me. I appreciate the wonderful service I received from all who were involved in fixing my car in such a timely manner. I will definitely recommend ABRA to all my friends!
It was fast and I was kept updated the whole way. Everyone was nice, informative and made the process so smooth and positive. I'm very appreciative.
Excellent service and obvious that each employee cares about their customers. Very honest and fair prices. Can definitely be trusted. Went above and beyond for me!
ABRA turned an inconvenient situation into a smooth and painless experience. They were great at communicating the progress being made on my vehicle and delivered my good-as-new van on time. No surprises!!
I always use Abra. They are reliable. They got me in faster so that I could get back on the road and money as an Über driver. Their work is impeccable and always excellent. Sincerely, thank you!!!!
Lori was exceptional. Thank u
The car looks great! Thank you very much for your help!
Great job. Car looks good as new. I decided to come back after getting into a accident 6 months ago and you guys did a good job that time as well. If the trend continues I'll see you guys in six months.
Every member of the Abra body shop we took our car to were absolutely the best, professional as well as personable.
We would totally recommend this facility.
The work was done fast! I was so excited. Everyone was really helpful and kind, and you guys cleaned my car!!! Even if you had to do this to get the dirt off to work on it, I appreciate it a lot. Thank you for your service in a not so fun way of spending my money.
Terrific staff! I was kept up to date daily and my car looks beautiful!
The constant communication with text messages to inform of the status of the repair was great. They finished much quicker than I expected and the repair looks better than new. Very impressive.
Very satisfied threaded very professional
Great service! Would recommend you guys to everyone. Thanks for doing an awesome job on my car in a timely manner!
Best customer service experience related to my car EVER. HANDS DOWN.
Amazing experience. Will recommend Abra. Very pleased with the way I was treated
It looks good and you guys even gave me small container of touch up paint. Thanks for your professionalism!
Quick and friendly... And the exterior has rarely been cleaned as well.
Great front desk staff!! Super friendly!
Great Service and communication. Very friendly staff!
Loved the communication. Everyone was really professional and nice. The outside vendor who detailed the interior was fabulous. Thank you! The car looks BRAND NEW!
The Riverton store has the best employees. They are great to work with they are on top of each project and have amazing follow-through. I love that over the course of several years, when we return for a variety of vehicles and issues, the same team is there from receptionist to manager. They know who I am when I call. They know the history of our family vehicles and the work the Abra has done before. It's not fun to have any kind of car issues-- ever. But Abra I'm Riverto takes the stress and worry out if the equation!
Abra has AMAZING service!! John and Jason at the riverton location made sure I was completely satisfied with my repair and made sure I was always aware of what was going on through the entire process. Thank you again you guys rock!
I was impressed with how friendly the workers were and how quick they got my car fixed.
Excellent job, keep up the good work.
Lorri was fabulous and had great customer service skills and communicated with me all throughout the process. Thank you Lorri
Lorrie at Riverton, UT shop is one of the best customer service people around! She had to put up with fiesty people that keyed our car, and she patiently explained, in detail, the entire estimate, even when they were not friendly. It was a difficult situation, and she was never not professional, or impatient during the whole 6 week ordeal. We appreciated her so much!!! Pam V
The Abra auto body team went above and beyond in repairing my vehicle
Fast, thorough, dealt with insurance issues quickly. Car is perfect now. John Cowan is amazing.
They were wonderful. The absolute best. I will never take my car anywhere else. I will recommend you to everyone
Quick, friendly, kept us informed, awesome :)
This is the 4th time I have had Abbra make repairs on my vehicles. I hope this is the last time! However, if I need any repairs in the future, I will return to Abbra. I highly recommend them! ????????
Very Quick and efficient. Had the part in stock and was able to do it while I waited.
Loved the communication. Thank you!
Thank you, you did a great job & we're very communicative!
Please stop your corny dumb text messages. I loved it when a REAL person took a few minutes to call me especially since I ended up calling to find out the real scoop anyway.
My life and the companies I ran were all customer service oriented. Additionally,as a Missionary for my church I teach people about service to others and in being honest in their dealings with others. Because of that it is refreshing to have dealings with a for profit business that has conducted business using all of those qualities. Thanks . Working with you has been a pleasure.
Looks great! People were wonderful! Looks like a new car! THANKS!!!!!!
Because have details they need to be fixed
Lorie (service manager) at ABRA Draper, Utah is very
professional and very helpful. You need more people like Lorie.
The repair work is beyond my expectation.
Vehicle Make : Mitsubishi
I was led to believe that the front and back bumper were going to get some kind of work done to it, but nothing was dobe.
It looks fantastic! Thank you for helping us!
Vehicle Make : Mitsubishi
April 1st of 2016 was a day like any other, i went to work, had a fulfilling day and left work. On my way home, my life was changed forever. I was invilved in an accident. I was rear ended and made a decision, to take my vehicle to Abra auto in Riverton. Jason proctor was there saturday morning and i was able to discuss the repairs with him the day after my accident. The vehicle was swiftly torn down and evaluated for damage. Jason trimble contacted me every few days to update me on the process and what the insurance company was doing. While it was at the shop i requested my roof be resprayed and some additional dents and di gs be addressed. Abra went above and beyond to satisfy me and earn a life long customer. Joey and Milton Hatch were two technicians that worked on my car and were very polite and professional with me when we spoke as well. Hopefully i am not involved in another accident, but if i am, abra will be where my car goes.
Car looks great. Very happy with results. Staff and communication is too shelf!! Thanks
I so appreciate the EXTRA effort that was made to get my car ready to come home AHEAD of schedule. ABRA is the best service we have experienced!!! Thank you!
I was so pleased with the friendly and helpful staff. Not only did they fix our car after the accident they went above and beyond to assist us with the rental car AND completed the repairs to our car a day faster than all the other quotes we received. I was so impressed with the help and the work that was done.
Lori was very nice to work with Thank you
Thank you for the constant communication and for cleaning my car! I was so surprised to see my interior clean and the floor mats free of winter salt! Great job Abra team.
Lorri Grover did an excellent job of making sure that I was satisfied in a friendly, inviting and professional way. Because of Lorri I would highly recommend Abra Auto Body and Glass to anyone. Thank you Lorri for the experience you created. I really enjoyed working with you!
Vehicle Make : Volkswagen
Friendly and fast service. Will definitely go back!
They were amazing! Great service, very friendly. Fast repair ever. They communicated with me through the whole process. Professional. When I have another incident with a vehicle I will for sure go back to Abra Riverton.
Jason and everyone there have always been a pleasure to work with. Very fair and honest and go out of their way to get repairs done promptly and perfectly. They are great!!!
Lori and team were fantastic to work with. Lori would keep me up to date with status of repairs. Thank you to everyone who worked on my vehicle. 10/10
Everyone was so great to work with. The car looks awesome and they kept me informed through every step of the process. I had complete confidence from day one and they all helped me feel completely at ease during this stressful time. I would definitely recommend Abra.
Lori went beyond expected to provide excellent service.
Awesome job! Attention to detail and speed was great I will definitely be referring everyone there.
great job. it was nice to be kept in the loop throughnout the whole process
Great communication. Excellent service. Quality work done fast.
Thank you for your professionalism and a job well done! The car looks great and you were thorough.
The people were very friendly and knowledgeable
They kept me informed daily on my repair.
And the car looked better than it was before
Jason Proctor is wonderful to work with! He has helped me in the past with my truck and did a great job, he has made my family and I loyal Abra customers! I even had to track him down to be sure of what location he was at.
Thank you Jason and all who worked on my sons car, and easing the burden of repairs on my deployed sons car!
Your faithful customers
Thank you for taking great care of our car. You went above and beyond, and we appreciate it!
I loved working with Jason Trimble. I am so impressed by him. My experience was so seemless, it seems too good to be true. But it's not!!! I was so happy how my truck looked and was clean inside and out. I didn't expect this level of serice.
Thank you Jason and Abra
The bumpers look good thank you
I was so impressed with the high level of customer service I received. Abra was organized, competent and caring. The repair of my car was timely and resulted in an excellent repair. This team cares about your vehicle and producing optimal results.
Great service and the work was flawless.
Unfortunately, this is the 4th time we have had to use Abra in as at years. But there is a reason we keep coming back, they are totally awesome! No surprises here, they keep their word and keep you updated through the whole process. I can't imagine ever going somewhere else, but I do hope I never need to use them again.
Very pleased with service and how Quick it was Completed. LORI the service writer is Great
Great team who tried very hard to make an accident not be so upsetting. Your witty texts about taking care of my car made me smile. Thanks!
Communication was AMAZING! Always calling to update us. Cindy @ the west valley city location where I originally took it treated me so well. She's was very friendly and made sure my car got done right away. Everyone I talked to on the phone at both locations or in person at the west Valley location were super friendly. This is the second time I've had you guys fix damages and I'm more satisfied with each time. I Feel like family not a customer. THANKS THANKS & THANKS!!!!!!
Thank you for letting me know how my truck was doing. It was nice to get updates.
Great service! Kept me posted and got it done quick. Couldn't have asked for anything else! Thnx!
You did a great job. My car looked new on the side you fixed.
I had a great experience with Abra! They made this process much easier. Lorri especially! She was always very patient and friendly and answered all my questions. My car came out looking brand new! Couldn't even tell that it had been crashed. 100% satisfied with their service, and repairs. A lot easier than dealing with them than my insurance.
Very impressed with your work. I have an interest in bringing in my Toyota Tacoma in for some work.
In one short sentence the service and communication was wonderful. Thank you
Vehicle Make : Mitsubishi
Absolutely best service ever!!! 100% happy!!! Would totally recommend you guys to anyone.
I almost got in another accident because the brakes don't seem to work right number one. Secondly the light that was replaced does not work or the blinker. Customer service was excellent. Do you have quality inspectors or anything though?
Awesome service amazing price. Thank you
Abra was quick and I love how well everything looks
Really great customer service. This is my new auto body and glass shop. Really great work.
Vehicle Make : Volkswagen
You guys were absolutely amazing- I felt very well taken care of and I felt that you fixed my car in a very timely manner. Jason was very kind and was able to explain what was going to happen in a way that a seventeen year-old girl could understand- which is rare in auto body situations. It was stress free and you did a fantastic job on my car. Thank you so much!
Was great. The work is great.
Thank you all
Did very great job on my car, paint job was excellent you can't tell it was in Collisions.
Great job!!!! To your team!
It was a great experience. Very professional and extremely helpful. I will be recommending ABRA to friends and family. My car was washed and cleaned when I picked it up. It only took 3 business days for my repairs to be done. Thank you, ABRA. Also, Lorri was who I was in contact with the most through my repairs and she is a huge part of my experience being so great!
We have had other cars fixed here so when we were given a list of options we chose here. Lori was wonderful keeping me abreast of progress. I had a few personal touch ups so the car looks brand new! Thanks for your great work!
Thank you Jason for such fast work. You guys are awesome
I appreciated the daily communication through texts and calls that kept me updated, and my vehicle looks fantastic!! :D
Very pleased w/ quality of work, quick turnaround, customer service and price. Best experience of any collision repair company, ever. Lorri and the team are outstanding.
I'm very happy for the repair.
Thank you for the good work!
The van looks great and was completed quickly. The staff was very friendly and accommodating.
I was very impressed with Lorri at Abra, she made me feel like family and she was a joy to work with. I have a bad speech problem, Lorri was understanding and even called the rental car company for me. I am very picky about my car and I was impressed with the repair workmanship. I liked how they washed my car and had it under a car port ready for me. Thanks RRRon
Ps. please thank the nice lady at the front desk, when I walked in she remembered my name (that means a lot now days).