Body Shop

Real Reviews From Verified Customers

Marilyn E.
Vehicle Make : MERCEDES-BENZ
5 out of 5
9/26/2019
Pacific Elite is the only place I will bring my cars to for minor or major body work. I have been coming here for over 10 years and am so grateful to Sarah and Mike for always treating me with respect and the best service!
Robert A.
Vehicle Make : NISSAN
5 out of 5
9/24/2019
The service provided and the response to my my queries as to status were outstanding. Many thx particularly to mike!
MICHAEL B.
Vehicle Make : LEXUS
4 out of 5
9/17/2019
I was very impressed with the way Keith called me regularly to give me updates on the repair of my Lexus and made sure I had my car back in time for a trip I had planned to San Diego , which was a medical procedure so I had to have the car back , so thank you Keith for making this whole matter more bearable.
John P.
Vehicle Make : KIA
5 out of 5
9/14/2019
Always do great work, friendly curious staff. Why go anywhere else.
Carlos C.
Vehicle Make : NISSAN
5 out of 5
9/14/2019
The entire team was great. Mike who handled all communication from start to finish was very clear with expectations and kept me in the loop throughout the process. Sara, if i remember her name correctly was also very polite and professional during my initial set up and check out.
MATTHEW N.
Vehicle Make : TOYOTA
5 out of 5
9/10/2019
Keith was very communicative and helpful. I really appreciate how friendly he was!
KEOLA M.
Vehicle Make : KIA
5 out of 5
9/7/2019
Mike and the staff are Absolutely Amazing! Incredible customer service and experience. They called and emailed me every step of the way. I reccomend this shop whether it is a network shop with your insurance or not! (Farmer's network shop) Peace of mind knowing that if my car is ever in an accident that it will be taken care of with Pacific Elite Collision! Thanks staff...
ROBIN C.
Vehicle Make : CHEVROLET
5 out of 5
8/30/2019
I was very pleased with everyone that I dealt with. Excellent service
Victoria C.
Vehicle Make : LEXUS
5 out of 5
8/29/2019
Great job. Staff was very attentive, through and professional. One individual in particular is Mike. He kept me updated the entire process
ABEL B.
Vehicle Make : CHEVROLET
5 out of 5
8/29/2019
Excellent work and customer service. I also received my car ahead of schedule.
CHRISTINE P.
Vehicle Make : HONDA
5 out of 5
8/20/2019
Communication and service was great - they went over and beyond to make sure I knew what was happening with my car each step of the way.
ANTHONY S.
Vehicle Make : MAZDA
5 out of 5
8/17/2019
Keith was awesome and very communicative. My car looks pristine!
Willie D.
Vehicle Make : HONDA
5 out of 5
8/16/2019
My car was fixed quickly, it looks amazing and everyone and I mean everyone was incredibly informative/helpful and courteous! The customer service was grade A. Thank you so much.
WILLIAM R.
Vehicle Make : FORD
4 out of 5
8/10/2019
Keith and everyone I dealt with was wonderful. They exceeded my expectations and I would come back if I ever required that type of service again and I would not hesitate recommending them to friends or family. Great shop!!
MARCOS R.
Vehicle Make : MERCEDES-BENZ
4 out of 5
8/7/2019
Just a little more detailing on the buffing or polishing needed
Bradley N.
Vehicle Make : TOYOTA
5 out of 5
8/4/2019
I would like to thank Keith from Pacific Elite Collision who helped me out with the entire process of getting my car fixed. He went above and beyond and I have to say that I have never been treated so well as a customer. Simply outstanding service and I am extremely grateful. Thank you ! I will never hesitate to come back to Pacific Elite and I will 100% recommend my friends and family because of my experience!
TANVIR C.
Vehicle Make : LEXUS
1 out of 5
8/2/2019
Paint & bumper put back was not at factory spec, as I was told they would do.
AMEL A.
Vehicle Make : BMW
5 out of 5
7/27/2019
Keith is very helpful and knowledgeable I really enjoyed working with him and will refer friends to him
DOUGLAS S.
Vehicle Make : NISSAN
5 out of 5
7/26/2019
My car was is clean and I loved how updated I was throughout the whole process! The front desk staff was also really nice and made this process much easier.
EDELIA N.
Vehicle Make : TOYOTA
5 out of 5
7/25/2019
Excellent service

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