Moody's Collision Centers - York

Thank you for expertise and attention to customer needs.

Very pleased and I and family members used your facility and would highly recommend you to others

Totally satisfactory experience. Staff very accommodating, friendly, easy to work with. Repair was beautiful. Job well done.

Service on car very good. Service and cleaning of car excellent!!

Everyone there was very polite and accommodating, which I really appreciated. Would Recommend Moody's to anyone for any king of repair. J. Altenberg

Very good well done

While not an exclusive Moodys condition, the time required to complete work was iunconvient. Hopefully the next incident I need Moody's service it will be more timely.

Terrific business. I found them to be very efficient on all aspects; the work they did on the car was excellent, a rental from was on the premises when I dropped my car off and everything was explained in detail. Moody's was highly recommended to me and I would highly recommend them for any one needing body work.

My car is missing one of the badges on the back of the car. Not a big deal but it wasn’t replaced.

Great communication and coordination with both fleet and arranging rental. Kept me updated and informed with insurance claim information. A seamless positive experience.

I am very satisfied with all aspects of my experience with Moody’s at the York facility. The quality of the repair work was excellent. The time to complete the work was shorter than anticipated. My contact at Moody’s was Andy Stotz. Andy was outstanding. He was professional, courteous and knowledgeable. Thanks for a great experience. Sincerely, Mark V

AAAA++++ Service. I highly reccomend Moody,s to everyone. They do excellent work.

Moodys is great.

Car looks great. The team was professional and helpful from beginning to end. Very pleased with the service and results. Thank you.

Expert handling of claim from start to finish. They gave us realistic expectation of when it would be done because of short staffing and parts delays. Nice job. Friendly helpful professional and kind. Well trusted by insurance companies

I have given my thoughts a couple of times already. I was very happy with all of the people I met, especially Travis. My car looks wonderful and I would definitely recommend your Company to any person I meet. I have done that already !!

Great people, good work.

The repairs appear to have been done well, the car looks good and is running great, which I am grateful for. Travis made sure every issue that arose was, eventually, handled. Unfortunately, during the repair process Moody's lost my key fob and there were challenges addressing this. I needed to deliver my extra key fob to Moody's to make new ones; this process was day-to-day and took many days to complete. Also, my insurance adjuster had not been notified by Moody's of what was happening during this time, which had the potential of affecting the coverage for my rental vehicle, though in the end it did not. Once that was resolved, I was told the car was ready for pickup on 6/13/22 (initially I was told it would be ready by 6/2/22). When I showed up to retrieve it, however, sensor warnings were lit and would not turn off. It was determined that it would need to go through another process of review and ****.5 hours of my time was wasted, as well as gas cost to travel back-and-forth. It was found that more work needed to be done (the fuel pump needed to be replaced). I was told this additional work would be covered (by Travis), then I received a call from someone else at Moody's and was told that it would NOT be covered. Finally, Travis contacted me to confirm that it would be covered and he did not understand why the other person contacted me to tell me it would not. On 6/22/22, when I was notified the work was completed, I went to pick up the car. The back seat had been removed to complete the repair and had not been re-inserted properly. I alerted Travis, and it was taken care of by the staff. I brought the car in on 5/31/22, was told it would take 3 days to repair, and it ended up taking 23 days. Thankfully, the costs for everything, including the rental vehicle, were covered by either my insurance or Moody's. Mike Parsont 6/29/22

Very professional and friendly staff and manager.

Job well done