The whole entire staff is completely professional. I was always informed about my vehicle,my phone,text.,I was never in the dark. Their always friendly polite and did me,a huge favor. This is my very first experience with Kings Collision. 100% satisfied. The work they did on my car is nothing more than awesome.,Like it was never in an accident. Thank you.
The repair was not timely or workmanlike.
We are still waiting on new parts to replace the ones they broke during installation, so we can’t give feedback on the final outcome. Besides those issues, there were paint and epoxy drips in various places; and the interior of the car was *much* dirtier than it had been when we dropped it off.
The car was returned to us with a non-functioning rear camera.
This is the second repair the shop has done on our Tesla. In both cases, they set expectations that we would wait for months for the parts to be shipped and said that was a Tesla issue. In both cases, we called Tesla and were given FedEx tracking numbers that we then had to provide to the shop to get them to acknowledge that the parts were in their possession.
Needless to say, we aren’t pleased with the service. The shop is 10+ miles from our house, so the only reason we make the trip is because it is the only Tesla-certified repair shop in the area.
Feel free to give a call (****-****-xxxx) if you have any questions or require more information.
Everyone was very helpful. I was surprised that they even cleaned the inside!
John was amazing. His estimate was right on, he assisted in getting me transportation via Enterprise. His follow up via phone was every other day setting expectations on ready date and if the team was going to be done if not why and the corrections being made. Your company makes it easy to set appointments payment process and over all satisfaction with your company com right back to AMAZING!!! I have already told several people about my experience with Service King. You have a great team of people in Henrietta
Yes prices are high but the quality is best in town
I was informed every step of the way, I got multiple check up calls to let me know what was going on and I was very appreciative of that!
Vehicle Make : Mitsubishi
I felt very good to do business with you guys, and I have got my full satisfaction. Thank you ! I appreciated for great service
Excellent customer service. I would highly recommend Service King! Workmanship was amazing.
Excellent customer service
The washer reservoir was completely empty.when I went to use it to clear my windshield so I could see nothing came out. Luckily I had a bottle of water with me to throw on the window. Secondly, the windshield wipers on the passenger side is making a funny noise it didn't make before.
Everyone was kind and helped me with any questions Great customer service
All were great. Manager, assistant manger and all the way down the line. This location far surpassed my expectations. I will absolutely recommend them.
The car looks terrific! John was very courteous and treated me with the upmost respect! It was a seamless operation and I like how you kept me well informed through the whole process. I would recommend you to my friends and family. Thank you again for a job well done. Kathleen H
They are all great but John was the best!
I am very happy with the service! I planing
My Acura for future service thank you.
Sinceraly Rosa E.cruz
Vehicle Make : Volkswagen
Repairs are great. Looks brand new.
Two things: cleaner used inside of car really smelled
And .... here’s the tough one... there are still glass shards
That I keep finding. Will vacuum again.
Many thanks for the great work, wonderful staff,
and speedy service.
There was nothing negative. All of the staff were kind and listened to what I had to say. The repair came out great as well.
Could not have been more pleased, from the time I arrived through pick up. TomCollins and Tina we’re just great - very friendly, did great work, kept me informed. A big thank you to them and your organization. I have already and will continue to recommend you to my friends and relatives